Western Alliance Bank
Chandler, AZ, USA
Job Title: Senior Relationship Banker Location: AZ - Chandler What you'll do: Homeowners Association Relationship Bankers serve as the primary, single point of contact for homeowner association and community management business customers and provide full-service account support and maintenance. The Bankers provide customers with a variety of services including account setup, treasury management & online banking support, ACH file assistance and error resolution, positive pay and bill pay file set up & access, as well as assisting customers with remote check scanner setup & troubleshooting. The Bankers work closely with the Lockbox processing team to ensure that validation files are created in the proper formats, payment errors are resolved in a timely manner, and online payment issues are processed appropriately. The Bankers also work closely with business development officers to ensure that all customer questions and issues are resolved in a timely manner. Their...