56,662 Customer Service jobs

Position: Key Account Manager Job Description: WHO WE ARE As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer side. Location : Midlands/North of England is a required location of the candidate. Applications from the South of England or any other region that is not close to the target geographical location, will not be considered. Main Purpose of the Role: Take ownership of assigned accounts Develop relationships and be able to negotiate at all levels within the customer Be visible on sight - frequent customer visits Develop the business on assigned accounts to: Maximize Arrows share Maximize overall profitability Manage all...

Job Description: Must have a proven ability to successfully interact with management and staff and build positive customer rapport via telephone. Must be able to perform technical analysis and problem-solving techniques. Must have a positive history of attendance and dependability. Must have ability to work well under pressure and with minimal supervision. Must have ability to work closely with internal technical business partners to resolve technical issues and/or questions and involves the right associates to address these needs in a timely manner. Must be flexible and have the ability to learn and adapt quickly to change. Interpersonal communications skills are required. Must be able to work independently and as part of a team. Must have demonstrated knowledge of PC, telecommunication and internet methodologies, and Microsof office products, (i.e. Excel, MSWord, Outlook, etc.) Strong customer service or fulfillment skills demonstrated with professionalism. An ability to...

Job Description: Key Responsibilities: Prioritize client requests, case and resolve eligible items. Create a case/package for tracking, monitoring and E2E resolution as applicable. Interacts continuously with clients and internal business partners to further enhance client delight. Conduct extensive legal documentation research and respond to client and be able answer questions and inquiries. Utilize the various bank systems to support client requests. Requirements: 1-3 years of prior Banking experience, knowledge of Treasury Management products, loans, and prior customer service experience and client interaction. •Strong leadership qualities and self-motivated. •Great interpersonal skills and positive attitude. •Team player who is flexible and has a willingness to learn and adapt to changes. Able to work independent of direct supervision. •Must have excellent verbal and written communication skills. •General PC, Windows and Excel Knowledge. •Works well in a high paced...

Job Description: Responsibilities include, but are not limited to: *Completing inline quality assurance reviews on account opening, legal name changes, and signature card maintenance requests received via Authority Management, Onboard Assist, and GFS. *Partnering with internal business partners to obtain the necessary information to complete Inline Quality review. *Reviewing legal documents to determine if adequate documentation has been provided to meet test and controls risk requirements. *Working with Servicing/Fulfillment Associate to obtain missing information preventing the quality review from moving forward. *Utilizing various bank systems to complete quality review requests. *Identifying and escalating process/procedure gaps to mitigate risk. *Exercises judgment and discretion with respect to client relationships and problem resolutions Additional *Minimum 2 years of experience handling difficult situations with customers. *Minimum 1 year of Treasury experience *An...

Job Description: Business Overview Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs.We believe trust comes fromtransparency.Ourtrusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth...

Job Description: Business Overview Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs.We believe trust comes fromtransparency.Ourtrusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth...

Job Description: Business Overview Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs.We believe trust comes fromtransparency.Ourtrusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth...

Job Description: Job Description The role is a sales support position, typically providing dedicated operational and sales support to multiple Financial Advisors (FAs). Incumbents may also on a regular basis support office initiatives, in addition to the businesses of particular FAs. For established clients, the CA will often serve as the most frequent point of contact with Merrill Lynch. Fully registered CA (Series 7, 63, 65, & 66). Fully paid or partially paid by the FA. Business Overview Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill's Financial Advisors and Wealth Management Client Associates...

Job Description: Job Description The role is a sales support position, typically providing dedicated operational and sales support to multiple Financial Advisors (FAs). Incumbents may also on a regular basis support office initiatives, in addition to the businesses of particular FAs. For established clients, the CA will often serve as the most frequent point of contact with Merrill Lynch. Fully registered CA (Series 7, 63, 65, & 66). Fully paid or partially paid by the FA. Business Overview Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill's Financial Advisors and Wealth Management Client Associates...

Job Description: Job Description The role is a sales support position, typically providing dedicated operational and sales support to multiple Financial Advisors (FAs). This role is specific to PBIG and the CA who support Private Wealth Advisors. Incumbents may also on a regular basis support office initiatives, in addition to the businesses of particular FAs. For established clients, the CA will often serve as the most frequent point of contact with Merrill Lynch. Fully registered CA (Series 7, 63, 65, & 66) Business Overview Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill's Financial Advisors...

Job Description: The role is a sales support position, typically providing dedicated operational and sales support to multiple Financial Advisors (FAs). Incumbents may also on a regular basis support office initiatives, in addition to the businesses of particular FAs. For established clients, the CA will often serve as the most frequent point of contact with Merrill Lynch. Job Band: H7 Shift: 1st shift (United States of America) Hours Per Week: 37.5 Weekly Schedule: Referral Bonus Amount: 2500 -->

Job Description: Tuesday-Saturday, 9:30am-6:00pm EST Class Start Date: 1/3/23 At Bank of America, we're guided by a common purpose to help make financial lives better by connecting clients and communities to the resources they need to be successful. Make a difference by joining our Fraud Detection team. We're looking for teammates who can help us meet the needs of our clients and the bank by detecting fraudulent attempts, mitigating loss and remediating client impacts because client protection and security is our top priority. As part of our team, detection analysts perform complex judgmental reviews of high risk activity to maximize approval of legitimate transactions, minimize client impact at the point of sale, identify fraudulent activity and restrict account activity, when necessary, to avoid further risks. Detection analysts benefit from in-depth training and have opportunities for ongoing professional development and career growth. We'll help you... Get...

Job Description: Manages inbound & outbound fraud detection strategies to maximize efficiency & effectiveness. Responsible for meeting all performance targets while mitigating fraud losses. Demonstrates leadership across broader team (peers) & responsible for fraud analyst development. Establishes & maintains management & performance controls to highlight problems, maximize performance, contain costs, & develop process improvements. Job Band: H5 Shift: 2nd shift (United States of America) Hours Per Week: 40 Weekly Schedule: M-F 12:30 pm to 9:00 pm ET Referral Bonus Amount: 0 -->

Job Description: Line of Business Role Description Manage a fraud detection team of analysts involved in day-to-day fraud mitigation activities. Normally assists with supporting front line associates with day to day operations and readiness. Utilizes existing call center technology to meet business & customer/associate satisfaction goals. Manages inbound & outbound calling strategies to maximize efficiency & effectiveness. Responsible for meeting all performance targets while mitigating fraud losses. Demonstrates leadership within division & responsible for fraud analyst development. Establishes & maintains management & performance controls to highlight problems, maximize performance, contain costs, & develop process improvements . Will be managing 15-20 associates Required Skills Excellent Communication skills Coaching and development of direct employees Ability to manage a diverse set of functional responsibilities including analysts...

Job Description: Class Start Date - 12/5/22 Schedule - Monday-Friday, 6:30 am - 5:30 pm; flexible At Bank of America, we're guided by a common purpose to help make financial lives better by connecting clients and communities to the resources they need to be successful. Make a difference by joining the Credit Fraud team in Consumer Credit & Small Business Claims Operations. The Sr Claims Analyst reviews and decisions Credit Fraud claims within Bank policies and procedures. Responsibilities include: • Investigate and decision incoming fraud application claims, which can be more complex and require strong analytical/problem resolution skills. • Typically performs back office functions such as, service support, claims resolution, ticket ordering and judgment claims. • Maintains internal operational/financial controls for all assigned cases. • Ensures that all cases are resolved in compliance with industry regulations and bank procedures, integrity levels of the...

Job Description: The analyst is responsible for initiating check and ACH fraud claims for commercial and large corporate clients and client teams. The incumbent will complete inbound and outbound calls, and take appropriate action based on the fraud claim type. The analyst will provide the client with claim process details, expectations, and mitigation options. They will manage incoming claims as part of a client contact center, as well as through workbasket assignment. The incumbent may perform back office functions related to research and resolution of fraudulent activity and service support. Required Skills: Minimum of 12 months related fraud experience Minimum of 12 months customer service experience Able to demonstrate a high level of professionalism over the phone, email and in person Flexible and willing to respond to change Ability to apply sound judgment, effectively solve problems, and determine fraudulent activity consistently Excellent written and oral communication...

Job Description: At Bank of America, we handle the finances of over 67 million client relationships every day, including helping them save, borrow and invest for today and for their future. We stand by our clients each and every day giving them the power to realize their personal financial goals and help make their financial lives better. If you join our team, we'll count on you to care for, advise and guide our clients when they need us most - whether they're just starting out, buying a home, building a family or planning for retirement. We're looking for the next generation of Relationship Bankers - those with a passion for growing a long-term career, building relationships and working with a team of client professionals in one of over 4,000 locations nationwide. The Relationship Banker role is meant for those looking to make a real impact and build a career in financial services. The role is ideal for those who have a passion to engage and educate clients with our industry...

Job Description: At Bank of America, we handle the finances of over 67 million client relationships every day, including helping them save, borrow and invest for today and for their future. We stand by our clients each and every day giving them the power to realize their personal financial goals and help make their financial lives better. If you join our team, we'll count on you to care for, advise and guide our clients when they need us most - whether they're just starting out, buying a home, building a family or planning for retirement. We're looking for the next generation of Relationship Bankers - those with a passion for growing a long-term career, building relationships and working with a team of client professionals in one of over 4,000 locations nationwide. The Relationship Banker role is meant for those looking to make a real impact and build a career in financial services. The role is ideal for those who have a passion to engage and educate clients with our industry...

Job Description: At Bank of America, we handle the finances of over 67 million client relationships every day, including helping them save, borrow and invest for today and for their future. We stand by our clients each and every day giving them the power to realize their personal financial goals and help make their financial lives better. If you join our team, we'll count on you to care for, advise and guide our clients when they need us most - whether they're just starting out, buying a home, building a family or planning for retirement. We're looking for the next generation of Relationship Bankers - those with a passion for growing a long-term career, building relationships and working with a team of client professionals in one of over 4,000 locations nationwide. The Relationship Banker role is meant for those looking to make a real impact and build a career in financial services. The role is ideal for those who have a passion to engage and educate clients with our industry...

Job Description: At Bank of America, we handle the finances of over 67 million client relationships every day, including helping them save, borrow and invest for today and for their future. We stand by our clients each and every day giving them the power to realize their personal financial goals and help make their financial lives better. If you join our team, we'll count on you to care for, advise and guide our clients when they need us most - whether they're just starting out, buying a home, building a family or planning for retirement. We're looking for the next generation of Relationship Bankers - those with a passion for growing a long-term career, building relationships and working with a team of client professionals in one of over 4,000 locations nationwide. The Relationship Banker role is meant for those looking to make a real impact and build a career in financial services. The role is ideal for those who have a passion to engage and educate clients with our industry...