827 jobs found in addison

Job Description: Resolves research and adjustment inquiries within the bank's practices and procedures. Responsibilities include: investigates daily incoming research and adjustment inquiries; resolves differences; answers service requests and inquiries received from various channels; determines accounting entries and makes appropriate disposition. Maintains internal operational and financial controls and ensures that they are observed for all assigned cases. Ensures that all cases are resolved in compliance with industry regulations and bank procedures, integrity levels of the department's case management system and financial controls. May provide support to and training to other researchers within the department. Has thorough knowledge of the Research & Adjustments function and handles more complex cases which require analytical and problem resolution skills. Required Skills Must be a current participant in the Year Up program through Bank of America Job Band: H7...

Job Description: Come join an exciting team within Global Information Security (GIS). Cyber Security Technology (CST) is a globally distributed team responsible for cyber security innovation and architecture, engineering, solutions and capabilities development, cyber resiliency, access management engineering, data strategy, deployment maintenance, technical project management and information technology security control support. Support GIS Architecture and Engineering Projects. This position is involved in architecture, engineering and design of solutions associated with Data Loss Prevention and Database Access Management security control infrastructure. This position is crucial to support the EDLP compliance tools and GIS applications. This person will be responsible for forecasting resource needs, timeline/deliverable projection, coordination of effort, project management, creating development requirements/success criteria which will be used by groups to create effective and...

Job Description: Position Summary Leads major projects, programs or processes with significant business impact involving cross-functional teams. Influences strategic direction and develops tactical plans. Provides comprehensive solutions to complex problems or needs. Responsible for proactive coordination between Technology and Product teams to deliver key business features. The Senior Tech Delivery Lead serves as a single point of contact for the line of business and must be capable of managing initiative-based portfolios in a multi-matrixed environment. This is an individual contributor role. Required Skills/ Background • 7+ years of Payments Technology experience, or similar experience working within complex technology organizations • Technology Program/ Project Execution experience delivering large-scale initiatives • 5+ years managing multiple large scale Technology projects • Demonstrated ability to act as an effective liaison between technology and line of...

Job Description: Come join an exciting team within Global Information Security (GIS). Cyber Security Technology (CST) is a globally distributed team responsible for cyber security innovation and architecture, engineering, solutions and capabilities development, cyber resiliency, access management engineering, data strategy, deployment maintenance, technical project management and information technology security control support. Performance Tester The primary objective of a performance tester (PT) is to determine whether performance metrics measured for an application do not exceed the threshold established as acceptable performance SLA's The performance testing team will also determine whether performance of the application environment has not degraded due to the implementation of new features. The Performance tester validates that the system meets performance criteria by comparing two systems to find which performs with greater efficiency. He/She will also measure which...

Job Description: Prepares and organizes activities and demonstrations to ensure all planned topics are covered according to the on-boarding timeline. May assign and manage workflow during on-boarding in coordination with site leadership. When not on-boarding, focus is on up-skilling and new initiatives for in-role associates, including coaching, training, and assessing performance. Works individually with frontline associates to build their professional proficiency beyond standard skills acquired in training. May conduct file reviews and performs case review audits for open and closed cases as necessary to provide feedback and ensure consistency across the department. Responsible for improvements in associate confidence and speed to proficiency. Collaborates with the management team to design successful action plans that improve overall performance. Coordinates and manages the procedure revisions and updates and works with Business Support and Procedure Writers to ensure...

Job Description: Come join an exciting team within Global Information Security (GIS). Cyber Security Technology (CST) is a globally distributed team responsible for cyber security innovation and architecture, engineering, solutions and capabilities development, cyber resiliency, access management engineering, data strategy, deployment maintenance, technical project management and information technology security control support. This role is responsible for testing and delivering complex software to accomplish business outcomes. These individuals are subject matter experts on testing practices ensuring that software is tested to meet functional, non-functional, and compliance requirements. They help condition and generate test data, build and execute both manual and automated test suites, record and communicate the test results, and assist with triaging defects. They also ensure regression test suites are maintained and well designed. Primary Level of Engagement: Works as a...

Job Description: Experience Design Strategist At Bank of America, we're guided by a common purpose: to help make lives better by connecting our internal users with the tools and resources they need to be successful. We strive to create experiences that will help our users do their best work in more customized, intuitive, innovative, engaging, secure, and time-saving ways while continuing to be one of the best places to work. As an Experience Design Strategist, you should have • Experience in enterprise wide UX strategy methodologies • A foundation in the overall user-centered design process • Expert communication and story-telling skills with the ability to get buy-in on your ideas within a large organization • Proficiency at identifying the middle point where business goals harmoniously meet user engagement and excitement You will • Define, create, and maintain the UX vision and strategy on a variety of projects in a highly collaborative, fast-paced...

Regional Design Coordinator WINGSTOP RESTAURANTS, INC. ROLE PROFILE OVERVIEW ROLE TITLE Regional Design Coordinator ROLE LOCATION GSC REPORTS TO NAME TEAM Construction REPORTS TO TITLE Sr. Manager Global Design ROLE PROFILE DESCRIPTION C FULL-TIME ð PART-TIME _40_ HOURS PER WEEK ð CONTRACTOR ð INTERN C EXEMPT ð NONEXEMPT WHO WE ARE We’re not in the wing business. We’re in the flavor business. It’s been our mission to Serve the World Flavor since we first opened in 1994, and we’re just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It’s flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry. Above all else – our success is largely due to our people and our core values, or what we call The Wingstop Way of being entrepreneurial, service-minded, fun and authentic. We believe having a strong people foundation...

COUNSEL WINGSTOP RESTAURANTS, INC. ROLE PROFILE OVERVIEW ROLE TITLE COUNSEL ROLE LOCATION GSC REPORTS TO NAME TEAM Legal REPORTS TO TITLE MANAGING COUNSEL, TRANSACTIONS ROLE PROFILE DESCRIPTION X FULL-TIME ð PART-TIME 40 HOURS PER WEEK ð CONTRACTOR ð INTERN X EXEMPT ð NONEXEMPT WHO WE ARE We’re not in the wing business. We’re in the flavor business. It’s been our mission to Serve the World Flavor since we first opened in 1994, and we’re just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It’s flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry. Above all else – our success is largely due to our people and our core values, or what we call The Wingstop Way of being entrepreneurial, service-minded, fun and authentic. We believe having a strong people foundation centered on these collective values...

Job Description: Responsible for designing and developing complex requirements to accomplish business goals. Ensures that software is developed to meet functional, non-functional, and compliance requirements. Ensures solutions are well designed with maintainability/ease of integration and testing built-in from the outset. Possess strong proficiency in development and testing practices common to the industry, and have extensive experience of using design and architectural patterns. At this level, specializations start to form in either Architecture, Test Engineering or DevOp. Contributes to story refinement/defining requirements. Participates and guides team in estimating work necessary to realize a story/requirement through the delivery lifecycle. Performs spike/proof of concept as necessary to mitigate risk or implement new ideas. Codes solutions and unit tests to deliver a requirement/story per the defined acceptance criteria and compliance requirements. Utilizes multiple...

Job Description: Come join an exciting team within Global Information Security (GIS). Cyber Security Technology (CST) is a globally distributed team responsible for cyber security innovation and architecture, engineering, solutions and capabilities development, cyber resiliency, access management engineering, data strategy, deployment maintenance, technical project management and information technology security control support. Participates in design, development and implementation of systems engineering activities, to include OS technical support, systems programming and data center capabilities. Responsible for components of complex engineering and/or analytical tasks and activities. Assists in establishment of input/output processes and working parameters for hardware compatibility and coordination of subsystems design and integration of total system. Serves as a fully seasoned/proficient technical resource; provides tech knowledge and capabilities as team member and...

Job Description: Come join an exciting team within Global Information Security (GIS). Cyber Security Technology (CST) is a globally distributed team responsible for cyber security innovation and architecture, engineering, solutions and capabilities development, cyber resiliency, access management engineering, data strategy, deployment maintenance, technical project management and information technology security control support. Teammates in this role deliver moderately complex tools and systems that mitigate the risk of malicious cyber-attacks. Individuals in this role contribute to the protection of system boundaries, keeping computer systems and network devices hardened against attacks and secure sensitive data. It is important that those in this role actively create and nurture partnerships with peer teams and identify opportunities for cross-team collaboration. Individuals in this role operate within a structured environment with some oversight but, in absence of clear...

Job Description: This first-level operations management position, reporting to the Operations Manager, oversees a unit/section of the company's internal operations activities. May manage multiple functions within an area and may have Team Leads reporting to them. Key responsibilities include supervision of associates in their day-to-day functions of resolving problems and executing transactions within specific operations units requiring immediate and frequent involvement with unit activities. Other key responsibilities will include motivating, coaching and developing associates to achieve optimal performance results. Performs all managerial functions, leads project work, and continually utilizes independent judgment. Less than 50% of time is spent doing actual production work. Typically 3-5 years of Operations experience. Must have 2 or more direct reports. Please note the work schedule will be Monday-Friday, 4:00 p.m. - 12:30 a.m and this role is required to be onsite in...

Job Description: Line of Business Role Description The Technical Support Manager is responsible for managing a team of client facing technical support professionals. This position is responsible for supervising, motivating and representing the technical support team along with managing the day to day duties of each team member ensuring that each customer interaction is exceeding customer and company expectations Provide in-depth technical support, for new and existing clients in all business lines. Become a technical expert in the services products and solutions offered by Bank or America and our 3rd party software and technical partners. Must also be knowledgeable about outside 3rd party services solutions and integrations. Build/cultivate a team with clear roles and common goals. Evaluate the day to day practices of the direct reports. Provide feedback, coaching and development of skill sets to ensure Accomplishes call center human resource objectives by...

Job Description: Line of Business Role Description At Bank of America, we're creating real, meaningful relationships with individuals, businesses and communities to help them focus on what matters most. We're committed to attracting and retaining top talent around the world to ensure we continue to deliver for our customers, clients and communities. Along with taking care of our customers, we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals. Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company serves approximately 56 million U.S. consumer and small business relationships. It is among the world's leading wealth management companies and is a global...

Job Description: Are you passionate about working with the best information security team in the world? Bank of America is hiring top talent to join our team. The Cyber Security Defense (CSD) function within Global Information Security is responsible for all aspects of threat intelligence and monitoring, application and network security, and insider threat. In addition, the CSD team drives out the enterprise-wide cyber exercise program. As a DevOps engineer on the CHAI (Control enHancement, Automation, and Intelligence) team within GIS Information Defense, you will play a key role in managing our CI/CD pipelines and our server infrastructure. Key responsibilities include: Collaborate with our AIT manager, PM, and development teams to manage our CI/CD pipelines and our server infrastructure. Important skills Ability to communicate technical concepts clearly and collaborate well with a dev team of 20 people Experience with the Horizon platform's CI/CD pipelines...

Job Description: Position Summary The Release Train Engineer (RTE) facilitates an Agile Release Train (ART) at the Program level and navigates the complexity of delivering software consistently in large environments. The RTE is responsible for program execution of the value stream, escalating impediments, managing risk, and helping drive continuous improvement for the ART. They play a critical link between multiple scrum teams by facilitating communications and sharing progress to ensure all teams involved in the ART are focused on successful delivery. RTEs are responsible for facilitating Program events including Program Increment (PI) Planning, System Demos, and Inspect & Adapt. Required Skills • 2+ years direct experience as a Release Train Engineer (RTE) - transforming new teams / release trains to Lean Agile at scale as the primary role (not as a secondary or supplemental role). • 5+ years of Agile experience in a change agent role. • 5+ years technology...

Job Description: Come join an exciting team within Global Information Security (GIS). Cyber Security Technology (CST) is a globally distributed team responsible for cyber security innovation and architecture, engineering, solutions and capabilities development, cyber resiliency, access management engineering, data strategy, deployment maintenance, technical project management and information technology security control support. This role participates and assists more senior architects in the analysis, design, development and implementation of architectural deliverables, to include components of the assessment and optimization of system design and review of business requirements. Contributes to the determination of security requirements and alignment to information security policy. May be called upon to work with database, operations, technical support and other IT areas as appropriate throughout development and implementation processes. Serves as a technical security resource;...

Job Description: Come join an exciting team within Global Information Security (GIS). Cyber Security Technology (CST) is a globally distributed team responsible for cyber security innovation and architecture, engineering, solutions and capabilities development, cyber resiliency, access management engineering, data strategy, deployment maintenance, technical project management and information technology security control support. Leads and/or participates in the design, development, and implementation of complex system engineering activities involving cross-functional technical support, systems programming and data center capabilities. Responsible for components of highly complex engineering and/or analytical tasks and activities. Establishes input/output processes and working parameters for hardware/software compatibility, coordination of subsystems design, and integration of total system. Viewed as a technology subject matter expert; able to provide and communicate complex...

Job Description: Position will be a member of the Third Party Identity and Access Management (TPIAM) team within Global Information Security Cyber Security Assurance (GIS CSA). This position is responsible for delivery and support of identity and access management (IAM) capabilities, processes, and governance specific to third parties. The position will support the realization of TPIAM objectives and key results through various tasks including consulting, integration, technical and business analysis, activity planning and organization, data management, report generation, data analysis, and process improvement. This position ultimately helps to ensure that TPIAM strategic outcomes are met in an effective and timely manner. Key Responsibilities Duties include but are not limited to: • Consults with technology product owners, engineering teams, and control owners to drive and influence delivery of necessary capabilities to align third parties to processes and solutions •...