Job Description **Please note: This position does NOT qualify for the Atlantic Immigration Pilot Program or the Provincial Nominee Program due to the Work from Home location. As a Customer Service Representative, you are responsible to provide outstanding service to our client's customers by; answering questions, handling general billing inquiries, addressing concerns/issues, listening to complaints, troubleshooting problems, and assisting with payments. A typical day would include: Responding to incoming customer queries regarding billing, payments, existing and new services, promotions and offers, upgrade or downgrade of services, payments, etc. Calming irate customers and attempting to de-escalate situations by providing workable alternatives that satisfy the customer and help to retain them Promoting and educating customers on offers and promotions, new products in the market, and the value of the service provided by the client This is the right job for you if you...
Mar 02, 2021
Job Description **Please note: This position does NOT qualify for the Atlantic Immigration Pilot Program or the Provincial Nominee Program due to the Work from Home location. As a Customer Service Representative, you are responsible to provide outstanding service to our client's customers by; answering questions, handling general billing inquiries, addressing concerns/issues, listening to complaints, troubleshooting problems, and assisting with payments. A typical day would include: Responding to incoming customer queries regarding billing, payments, existing and new services, promotions and offers, upgrade or downgrade of services, payments, etc. Calming irate customers and attempting to de-escalate situations by providing workable alternatives that satisfy the customer and help to retain them Promoting and educating customers on offers and promotions, new products in the market, and the value of the service provided by the client This is the right job for you if you...
Job Description **Please note: This position does NOT qualify for the Atlantic Immigration Pilot Program or the Provincial Nominee Program due to the Work from Home location. As a Customer Service Representative, you are responsible to provide outstanding service to our client's customers by; answering questions, handling general billing inquiries, addressing concerns/issues, listening to complaints, troubleshooting problems, and assisting with payments. A typical day would include: Responding to incoming customer queries regarding billing, payments, existing and new services, promotions and offers, upgrade or downgrade of services, payments, etc. Calming irate customers and attempting to de-escalate situations by providing workable alternatives that satisfy the customer and help to retain them Promoting and educating customers on offers and promotions, new products in the market, and the value of the service provided by the client This is the right job for you if you...
Mar 02, 2021
Job Description **Please note: This position does NOT qualify for the Atlantic Immigration Pilot Program or the Provincial Nominee Program due to the Work from Home location. As a Customer Service Representative, you are responsible to provide outstanding service to our client's customers by; answering questions, handling general billing inquiries, addressing concerns/issues, listening to complaints, troubleshooting problems, and assisting with payments. A typical day would include: Responding to incoming customer queries regarding billing, payments, existing and new services, promotions and offers, upgrade or downgrade of services, payments, etc. Calming irate customers and attempting to de-escalate situations by providing workable alternatives that satisfy the customer and help to retain them Promoting and educating customers on offers and promotions, new products in the market, and the value of the service provided by the client This is the right job for you if you...