Apple
Santa Rosa, CA, USA
Summary Posted: May 15, 2022 Role Number:114438151 Do you have a passion for hands-on problem solving? Do you love helping others by sharing your technical knowledge? At the Apple Store, you maintain customers' trust in Apple as a skilled technician, troubleshooting and repairing products. You use your amazing diagnostic and people skills to assure Genius Bar customers of swift resolutions to their technical issues. You offer advice on accompanying accessories that will further improve the customer's experience with Apple products. You also educate your team members about products, while independently keeping your own technical know-how up to date. With your customer service brilliance and empathetic nature, you provide Genius advice and support to both customers and team members. Both full-time and part-time jobs are available. Key Qualifications Strong people skills and a knack for problem solving. Ability to maintain composure and customer focus while troubleshooting and solving...