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Cornerstone OnDemand
Jun 02, 2023
France
Cornerstone OnDemand Remote
The Account Manager will be responsible for managing and growing Cornerstone's customer base. This position requires a rare and talented individual that excels in multiple business disciplines including business development, solution selling, consulting, project management and customer service. You'll divide your time between developing relationships, handling escalations impacting customer satisfaction ratings and identifying new business opportunities within those key enterprise customers. You will work closely with key resources within Cornerstone to ensure that you and the customer are well-supported and successful. Due to time zone differences, the Client Sales Manager will need to have a flexible schedule that provides for both access by local customers and headquarters-based colleagues. To be a good fit for this position you'll have at least 5 years of customer-facing, account management, project management, and ideally sales or consulting experience. You will need...
Cornerstone OnDemand
Jun 02, 2023
India
Cornerstone OnDemand Remote
The Program Manager Risk Management is an important role in supporting the overall vision of the IT Risk and Compliance Program at Cornerstone OnDemand (CSOD). This position is part of the global Security & Compliance team and is reporting into the Senior Director, IT Risk & Compliance. This role willbe responsible for managing the global IT Risk Management Program and Vendor Risk Management Program. Furthermore, the role is driving the Information Security Management System and Business Continuity Management System. In this role you will work on the following... Responsible for the global IT Risk management program and leads the identification, communication, and management of company-wide IT Risk. Responsible for operational management of the Information Security Management System (ISO27001) and the Business Continuity Management System (ISO 22301) Responsible for the vendor and third party risk management program Execute the global business impact assessments...
Cornerstone OnDemand
Jun 02, 2023
Japan
Cornerstone OnDemand Remote
The Product Support Specialist is part of the Global Customer Support Team, responsible for providing support to clients on the Cornerstone OnDemand (CSOD) Talent Management Suite. Product Support Specialists work via telephone and electronic communication with clients to acknowledge, analyze, and resolve complex software questions and issues encountered in Cornerstone OnDemand's applications. This position requires a talented individual who can passionately and patiently educate clients on how our product is designed to work and excels in comprehensive problem analysis, software support, and customer service. This position might require remote on-call services. This Support role provides support through different channels, including phone and Salesforce cases. The role might include shift hours / weekend / public holiday on-call duties. In this role you will... Develop a deep knowledge of Cornerstone's solutions Leverage all available resources to document customers' issues...
Cornerstone OnDemand
Jun 02, 2023
India
Cornerstone OnDemand Remote
OPPORTUNITYHIGHLIGHTS: Play a key role in the development of core features of our enterprise SaaS product. Responsible for coding, unit testing, implementing and maintaining new and existing modules and applications. Work collaboratively with Quality Assurance (QA) engineers through participation in the testing process. Ensure the long-term architectural and performance strategies are considered when designing and coding solutions Ensure the ongoing quality of the product and customer satisfaction by helping to reduce customer defects. Provide technical and functional guidance to the team where needed. Collaborate within a project team to optimize performance of complex software systems. Troubleshoot and resolve problems. SKILLS &QUALIFICATIONS: Bachelors or master's in computer science or a related field. 0-2 years of enterprise software development experience Strong understanding of development and design fundamentals in ASP.NET, MVC, Web API, .net Core...
Cornerstone OnDemand
Jun 02, 2023
India
Cornerstone OnDemand Remote
This is the opportunityfor the right junior Engineer expert with a talent and passion for coding tojoin Cornerstone's testing team in CSOD India offices at Pune. As a SoftwareQuality Assurance Test Engineer you will be working together with some of themost highly skilled Software Architects and Engineers in the softwaredevelopment business to create incredibly high quality software for ourcustomers. In this role you will : This is the opportunityfor the right software QA expert with a talent and passion for coding to joinCornerstone's testing team in CSOD India offices at Pune. As a SoftwareQuality Assurance Test Engineer you will be working together with some of themost highly skilled Software Architects and Engineers in the softwaredevelopment business to create incredibly high quality software for ourcustomers Work in a cutting edge agile software development environment as a Senior Software Quality Assurance Test Engineer ensuring the quality of the architecture of our...
Cornerstone OnDemand
Jun 02, 2023
India
Cornerstone OnDemand Remote
In this role Site Reliability Engineer will own the Production, Test and Staging environments. You will design and implement monitoring solutions using advanced tools like Grafana, Prometheus, Newrelic, Elastic Stack, Splunk, Cloudwatch, Nagios etc. Execute technical operations including Monitoring, Automation, Network, Cloud, Security, Release Management, Reliability Engineering. Good understanding of Application integrations Good understanding on performance tuning of JVM's, Oracle query tuning, identifying performance bottlenecks in distributed systems environments. Organize and facilitate outage event management activities including outage status communication, problem determination activities and root cause analysis. Good in ITIL framework - Incident Management, Service Request Management Support the operational environment that provides the company client facing applications and meets the requirements of service availability and recoverability. Capture and reporting of...
Cornerstone OnDemand
Jun 02, 2023
India
Cornerstone OnDemand Remote
TheData Steward Team exists to maintain accurate, actionable, and non-duplicativeaccount data, that accurately reflects corporate hierarchies and key datapoints in Salesforce for both Clients & Prospects and enables Sales tobetter manage their Clients or target their Prospects. This is achieved by bothvalidating all new Accounts added to SFDC (initially), and on-going maintenanceof existing Account data via quarterly & ad-hoc updates. This role requiressubject matter experts on key account data, including interpreting key datapoints based on Global Rules of Engagement and understanding and enforcing allrules around updating Account data and Account movement across reps or teams. Job Functions & Responsibilities: Generate & Validate new accounts in CRM Enrich & Expand Customer & Contact Data in CRM Manage Data Quality (Data Cleanup & Deduplication in CRM) Enterprise Data Steward role is responsible for ensuring all business units adhere to and...
Cornerstone OnDemand
Jun 02, 2023
Canada
Cornerstone OnDemand Remote
The Senior Manager, Customer Insights at Cornerstone will be responsible for leading and overseeing the customer insights function across all CSOD organizations to align with the Customer Journey. This individual will work closely with cross-functional teams to gather and analyze customer data as it relates to products, engagement, services and support that will identify key trends and insights and develop and implement strategies to improve customer satisfaction metrics and align with retention strategies. This position reports to the VP, Customer Success (Customer Centricity). In this role you will... Lead and manage a team of customer insights professionals, including data scientists, operation managers, and customer advocate specialists Develop and implement a customer insights strategy that aligns with the overall business goals of the organization Own the measurement, analysis, and reporting of customer insights metrics and data Collaborate cross-functionally to...
Cornerstone OnDemand
Jun 02, 2023
Hong Kong
Cornerstone OnDemand Remote
Account Manager The Cornerstone Account Manager is responsible for fostering the overall relationship between Cornerstone and a book of our clients. By maintaining a strong relationship with our clients, the Account Manager ensures high levels of client satisfaction and leverages their deep understanding of our client's business needs to ensure they are receiving the most value from our technology - identifying new areas and applications for our technology and services. The Account Manager will drive adoption, ensure healthy usage levels, identify growth opportunities, and demonstrate sustainable value from the customer's Cornerstone solution that leads to renewals and continuing relations. The successful candidate will work closely with the Sales leadership, Customer Excellence, and Customer Engagement teams as well as Customer Support to ensure successful delivery of solutions and will be the key business contact for the client. Key skills for this position include excellent...
Cornerstone OnDemand
Jun 02, 2023
India
Cornerstone OnDemand Remote
The Client Success Manager is responsible for supporting the client's adoption and continued satisfaction with the Sum Total Talent Management Solutions (A Cornerstone product). The Client Success Manager (CSM) is introduced to the client during the implementation process and becomes the primary "face" to the client as implementation is closed out and the client goes live with the solution. The CSM takes ownership of Cornerstone's relationship with the client business process owner, providing counsel and guidance aimed at ensuring their successful experience with Cornerstone on Sum Total product. The CSM also serves as an internal advocate for the client, helping to drive support and change when necessary to help the client achieve their business objectives. The CSM will regularly provide best practice recommendations, expert-level application support, assist clients in solving point-in-time challenges, and partner with the client to increase the effective use and adoption of the...
Cornerstone OnDemand
Jun 02, 2023
India
Cornerstone OnDemand Remote
Job Responsibilities: • Create test plans, test requirements, test scenarios, and test data for use during the functional and system test phases of the software development process for new and existing applications. • Develop and evolve test automation frameworks, tools, and services. • Analyze production issues, identify test gaps across the entire testing stack and make systemic improvements to Automation testing • Create test plans, test data and test scenarios for load tests Job Requirements: • 5+ years of experience as an SDET and QA engineer. • Experience in designing and building scalable automated test frameworks, tools, and services for testing web and API services including backend services. • 5+ years' experience automating test cases using at least one language - Java, C#, Python; • Experience in writing, executing, and monitoring automated test suites using a variety of technologies such as selenium, WebDriverJs, Cypress etc. • Strong understanding of...
Cornerstone OnDemand
Jun 02, 2023
India
Cornerstone OnDemand Remote
We are an AI-Powered Knowledge Cloud solution for unifieddiscovery, personalized learning, and knowledge management across theenterprise. Its award-winning platform is used internationally by Global 2000companies and large government organizations, including NASSCOM and WorldEconomic Forum, to solve the discovery and curation problems across allexternal and internal knowledge sources. Our offerings include itsLearning Experience Platform (LXP) and My Guide's in-app guides, intelligence,and automation for business software. {Please note that you can change thiscompany description as per CSOD standard} Job Title : Software Engineer Location : Remote, India. Year of experience : 2-4 years Responsibilities: • Understand product requirements, and brainstorm with theproduct team. • Define structural and behavioral aspects ofimplementation, develop, unit test, and deliver the features and enhancementswithin committed timelines. • Be a great test-driven engineer and set high...
Cornerstone OnDemand
Jun 02, 2023
United States
Cornerstone OnDemand Remote
The Special Projects Group Lead Analyst is part of the Special Projects Group in Cornerstone with key team responsibilities of solving complex problems and driving & delivering solution execution in partnership with cross-functional leadership across Cornerstone. This group is a critical enabler of Cornerstone's value creation thesis, working on prioritized strategic efforts in coordination with Executive leadership. This group is backed by the Board, sponsored by the CEO and directly reports to CFO on a day-to-day basis. This role is specifically designed to be at the center of Cornerstone's execution of initiatives driving Cornerstone's growth and optimization. The Analyst, Special Projects Group will support the design and execution of strategic projects across the organization with a focus on data driven decision making to provide insights into our most challenging business problems. The ideal candidate possesses a compelling blend of big-picture thinking, project...
Cornerstone OnDemand
Jun 02, 2023
Sweden
Cornerstone OnDemand Remote
The Customer Success Manager (CSM) is responsible for supporting the client's adoption and continued satisfaction with the Cornerstone OnDemand Talent Management solutions. The CSM is introduced to the client during the implementation process and becomes the primary "face" to the client as implementation is closed out and the client goes live with the solution. The CSM takes ownership of Cornerstone's relationship with the client business process owner, providing counsel and guidance aimed at ensuring their value realization and successful experience with the Cornerstone Products. The CSM also serves as an internal advocate for the client, helping to drive support and change when necessary to help the client achieve their business objectives. The CSM will regularly provide best practice recommendations, expert-level application support, assist clients in solving point-in-time challenges, and partner with the client to increase the effective use and adoption of the Cornerstone...
Cornerstone OnDemand
Jun 02, 2023
India
Cornerstone OnDemand Remote
Cornerstone on Demand is looking for adata-driven, customer-focused individual for the Senior Product Management rolefor it's LXP product suite. This role requires deep customer empathy and mostimportantly very sound PM thinking. The Senior Product Manager will work withan experienced engineering and product team. In this role, you will... Manage the end-to-end product life cycle for the flagship product Understand customer and user needs in-depth; communicate those needs crisply and succinctly Work with design and distributed engineering teams to translate business needs into clear priorities, a compelling roadmap, and high-impact, innovative features Actively maintain a view of how the market, competition, and technologies as they change, and factor it, as well as feedback from internal groups and customers, into the product direction Collaborate with engineering, other PMs, productmarketing, customer success, and the sales team to solve for business limiterswithin your...
Cornerstone OnDemand
Jun 02, 2023
India
Cornerstone OnDemand Remote
Legal Counsel - India We are looking for anexperienced Legal Counsel. This position will be part of our EMEA &APJ Legal team and candidate can be located in Mumbai or Hyderabad or Pune.This will be a permanent contract. In this role you will... Draft and negotiate software license agreements and various other contracts. Collaborate and strategize with business executives and sales managers on deal structure and approach. Provide counsel to all departments and levels of the business in multiple countries. Work closely with Associate General Counsel, International to manage the legal and corporate affairs of the company. Be able to cover ad-hoc legal queries and provide succinct advice to the business on contractual disputes and interpretation as well as be able to deal with a variety of legal issues including corporate law, regulatory matters and IT and technology matters Strong consideration for privacy and security obligations. You've got what it takesif you......
Cornerstone OnDemand
Jun 02, 2023
India
Cornerstone OnDemand Remote
Field Marketing Manager Cornerstone OnDemand is looking for an experienced, highly motivated Field Marketing Manager to join the EMEA marketing team. The Field Marketing Manager will be primarily responsible for developing the regional demand generation marketing strategy and corresponding campaigns to support lead and revenue targets for sales in the India. Key objectives include creating awareness of and education about Cornerstone's product and service offerings, establishing and managing lead generation campaigns, and generating qualified leads and pipeline through field marketing approaches. In this role you will.... Create a regional demand generation marketing strategy designed to drive and accelerate qualified leads and pipeline for the India sales team. Comprehend and align to regional growth opportunities and objectives Own and create the annual strategy and campaign calendar for the region. Adopt global and India growth campaigns, and localize and augment...
Cornerstone OnDemand
Jun 02, 2023
United States
Cornerstone OnDemand Remote
The Senior Security Engineer position is a hands-on role that involves evaluating and enforcing application security in all phases of the Software Development Life Cycle (SDLC). This position will work closely with our engineering teams to define and implement application best practice security controls, perform software architecture and design reviews, threat modeling, conduct white box security testing, and support the identification, interpretation, and remediation of vulnerabilities across a variety of applications, programming languages, and platforms with a focus on supporting our GovCloud environment. We are looking for someone with a strong background in information security and a proven ability to deliver under pressure. Position is remote and candidates must be willing to collaborate with team on PST time zone . Requires U.S. Citizenship. In this role you will... Participate in architecture and design reviews with Engineering leads to incorporate effective...
Cornerstone OnDemand
Jun 02, 2023
Germany
Cornerstone OnDemand Remote
The People Business Partner (PBP), International is a leader with a point of view that aligns People strategies with the business unit objectives. You will partner with functional business teams, mainly C-level executives and their direct reports, to establish and implement people programs/initiatives driven by data and analysis, also known as the Human Capital Strategy, in order to deliver on business objectives. This role will ideally be based in the EMEA reporting to the Head of People Business Partners and Advisors. Additionally, this role is part of the International Leadership Team and will lead a team of indirect reports across the People organization. The PBP is skilled in building effective partnerships with all levels of employees and has a demonstrated history of implementing successful programs that drive business results. This is an individual contributor role which requires influence with matrixed groups across the globe. The PBP advises senior management in the...
Cornerstone OnDemand
Jun 02, 2023
India
Cornerstone OnDemand Remote
Job Description: The candidate will work with the quality-engineering group of Cornerstone Products The candidate will be trained on product functionality, test automation, TestLink etc. and will be working under a QE lead to contribute to the testing cycles of the product. Skills Required Knowledge of web development technology, such as JavaScript, HTML, CSS. Working knowledge in object oriented programming. Java strongly preferred. Knowledge in front-end automation framework. Selenium, Robot Knowledge preferred. Knowledge in web services and/or automated API Testing Knowledge in at least one scripting language-JAVA, C+, Python-is preferred Good understanding of Data Structures, OOPS Good Programming Skills Qualifications: B.E/B.Tech/MCA/MCS Desire to pursue a career in QE/Testing Any testing certification is good to have- Like Selenium WebDirver, BDD, Cucumber.
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