The Chicago Transit Authority (CTA) operates the nation's second largest public transportation system and covers the City of Chicago and 35 surrounding suburbs. On an average weekday, approximately 1.6 million rides are taken on the CTA.
The CTA is an independent governmental agency created by state legislation. We began operating on October 1, 1947, after acquiring the properties of the Chicago Rapid Transit Company and the Chicago Surface Lines. On October 1, 1952, CTA became the sole operator of Chicago transit when it purchased the Chicago Motor Coach system.
Our mission
“We deliver quality, affordable transit services that link people, jobs and communities.”
Our values
We will accomplish our mission with a diverse workforce that is:
Courteous - We will create a pleasant environment for ourselves and our customers.
Innovative - We will seek out and encourage employees who initiate change, improvement, learning and advancement of our goals.
Motivated - We will meet each task with spirit, enthusiasm and a sense of pride to be second to none.
Professional - We will provide transit service with the highest standards of quality and safety for our customers and ourselves.
Reliable - We will be dependable for our customers and fellow employees, and will maintain the highest standards of trust.
Results-Oriented - We will focus on getting the job done and will derive personal satisfaction from the service we provide.
Our commitments
We will accomplish our mission by:
Setting clear goals, standards and priorities.
Communicating openly with customers and employees.
Helping all of our employees develop to their fullest potential through enhanced training and education.
Being accountable to fellow employees and customers.
Supporting employees so that they can serve customers.
Engaging employees in decisions that affect them and their work and creating a stronger sense of ownership among our employees.
The CTA complies with all federal and state laws forbidding discrimination and will attempt to provide a reasonable accommodation to otherwise qualified individuals to enable them to perform the essential functions of the job.
CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees, unless undue hardship would result. If you require an accommodation in the application or hiring process, please contact [email protected] prior to the submission of your application or upon notification of your actual test date. CTA will work with you to determine if an accommodation can be provided.
Description Chicago Transit Authority is the second largest transit system in the country! Our college internship program offers summer and year-long internships that provide students with valuable work experience, professional development, and mentorship. Students receive exposure to the discipline of the workplace and are guided by subject matter experts who assist them in acquiring the skills, knowledge, and experience needed to perform in today's technically demanding careers. Interns at CTA work in a range of departments across the authority. Our internships are project-based; therefore, the skills that we seek vary based on the needs of the projects during each term. All majors are welcome to apply, but please see education experience/requirements for specifics about what disciplines each internship project is seeking. Internships are part-time (15 hours a week) during the school year and full-time (40 hours a week) during the summer. In this role within the CTA...
Description SALARY $105,032.76 POSITION SUMMARY Manages and implements required rail fleet maintenance to provide reliable service. Oversees and monitors programs and objectives to ensure rail cars are properly repaired, maintained, and serviced. Qualifications PRIMARY RESPONSIBILITIES Plans and supervises work procedures and methods used by assigned personnel to repair, service, and maintain Authority train cars. Assigns work and assures appropriate training in work procedures. Reviews completed work for conformance to stipulated programs and procedures. Evaluates and monitors the performance of staff for compliance with programs and policies and attainment of goals and objectives. Identifies performance deviations and determines appropriate course of action to correct problem areas. Implements CTA procedures for proper transport, storage, and disposal of solid and hazardous materials and hazardous waste within maintenance facilities. Responds to...
Description SALARY $135,000 - $155,000 POSITION SUMMARY The senior manager will review all initiative requests, gather and confirm requirements from business, technology, and projects, provide and manage the business case assessment, evaluate the best solution, and develop the necessary resource requirements and high-level project approach. Plans, implements, and supports optimizing strategic business initiatives processes utilizing industry standard best practices. Leads initiatives to research and develop best practices for collecting business, technical, and project management requirements, provide assessment of feasible solution, develop business cases, determine resources requirement, develop project charter, project scope, and project timeline. Oversees SBI project management and business analysis, and quality assurance. Leads the SBI team in its mission to optimize business processes and explore new technologies by developing a strong business analysis function....
Description SALARY $83,029.27 POSITION SUMMARY Under direction, orders, expedites and tracks inventory parts, materials and supplies in support of the CTA's operational mission of providing a safe and reliable transportation service. Analyzes usage and forecasting demand of inventory materials and services. Prepares and maintains supply chain operations documentation. Works in cooperation with CTA's user departments on the analysis of third party vendor contract utilization for parts and supplies. Qualifications PRIMARY RESPONSIBILITIES Audits third party vendor parts pricing financial documentation to improve and/or obtain the best quality service and products within departmental budget. Researches alternative sources of supply and optimizes the logistics for inventory delivery to CTA warehouses. Reviews reports of open order, back order, new order, and pertinent order issues. Responds to field inquiries regarding open orders. Takes immediate action to...
Description SALARY $82,218.47 POSITION SUMMARY Under general supervision, executes internship program initiatives focused on enhancing the job readiness and educational experience of potential employees through comprehensive internship programs. Coordinates the development of additional initiatives of similar purpose according to departmental goals and objectives. Qualifications PRIMARY RESPONSIBILITIES Designs and implements Authority college-level internship programs. Creates and executes college internship program policies and procedures. Recruits for programs by developing and maintaining relationships with academic institutions, community organizations and social service agencies. Maintains and updates year-round calendar and timeline of program's lifecycle, including recruitment, onboarding, orientation, training and professional development activities, networking, capstone events and offboarding activities. Administers the proposal,...
Description Chicago Transit Authority is the second largest transit system in the country! Our college internship program offers summer and year-long internships that provide students with valuable work experience, professional development, and mentorship. Students receive exposure to the discipline of the workplace and are guided by subject matter experts who assist them in acquiring the skills, knowledge, and experience needed to perform in today's technically demanding careers. Interns at CTA work in a range of departments across the authority. Our internships are project-based; therefore, the skills that we seek vary based on the needs of the projects during each term. All majors are welcome to apply, but please see education experience/requirements for specifics about what disciplines each internship project is seeking. Internships are part-time (15 hours a week) during the school year. In this role within the Training & Workforce Development department's Training...
Description Chicago Transit Authority is the second largest transit system in the country! Our college internship program offers summer and year-long internships that provide students with valuable work experience, professional development, and mentorship. Students receive exposure to the discipline of the workplace and are guided by subject matter experts who assist them in acquiring the skills, knowledge, and experience needed to perform in today's technically demanding careers. Interns at CTA work in a range of departments across the authority. Our internships are project-based; therefore, the skills that we seek vary based on the needs of the projects during each term. All majors are welcome to apply, but please see education experience/requirements for specifics about what disciplines each internship project is seeking. Internships are part-time (15 hours a week) during the school year and full-time (40 hours a week) during the summer. In this role within the Human...
Description SALARY $34.055 - $48.651 POSITION SUMMARY Performs mechanical/electrical-engineering projects involving the application of a comprehensive and diversified knowledge of engineering principles and practices in the operation and maintenance of CTA transit revenue vehicles, service vehicles and various pieces of garage equipment. Qualifications PRIMARY RESPONSIBILITIES Identify transit revenue vehicles maintenance problems and provide solutions to prevent major breakdowns, minimize expensive repairs, accidents, fires and other operating problems that could affect passenger's health and comfort. Originate Service Bulletins, Modification Bulletins and Technical Services Memos, to inform terminal personnel on components design changes and updated manufacturers' recommended repair and maintenance procedures. Evaluate vehicle and equipment repair, and maintenance practices to ensure that they conform to the latest manufacturers recommended standards. Meets...
Description SALARY $75,623.47 POSITION SUMMARY Under general supervision, coordinates clerical and administrative support and reporting programs in the areas of payroll, personnel, computer systems development and maintenance, budget preparation and monitoring and related activities. Qualifications PRIMARY RESPONSIBILITIES Coordinates the preparation, and processing of personnel documentation such as manpower, requisitions, pay/status, change notices, transfers, retirements, processing and adjusting of payroll information, etc. Responsible for completing assigned projects to ensure compliance with policies and procedures and meeting the projects deadlines. Coordinates the preparation and processing of the departments' budgets and assists in monitoring budgets for compliance, adjustments, etc. Coordinates the preparation, verification, and submittal of personnel documentation for all system and section picks, maintains files of all transaction. Coordinates the...
Description SALARY $109,234.07 POSITION SUMMARY Plans, supervises and coordinates the activities of the administrative staff within the Infrastructure department. This role provides leadership for and manages the day-to-day work of a designated administrative team while ensuring compliance, rules, regulations and administrative procedures. Directs and monitors key administrative functions at various facility locations for all personnel to ensure compliance with federal, state, and local rules and regulations. Qualifications PRIMARY RESPONSIBILITIES Assists executive management in the development and administration of department programs, policies, goals, and objectives. Evaluates and monitors the performance of staff personnel for compliance with Authority programs and policies, and attainment of goals and objectives. Oversees the absenteeism policy and compliance of FFM for all field staff employees, administers corrective action when necessary for...
Description SALARY $103,632.98 POSITION SUMMARY Under general supervision, performs a broad variety of legal duties in support of the Authority's General Counsel. Represents the Authority in employment litigation and labor arbitrations and provides advice on labor and employment matters to various departments within the Authority. Qualifications PRIMARY RESPONSIBILITIES Plans, directs, and participates in legal matters as they relate to employment and labor issues and other matters on behalf of the Authority. Handles own caseload of cases and other matters. Initiates, researches, and drafts pleadings, discovery requests and responses, briefs, and internal memoranda. Makes frequent appearances before courts and administrative agencies. Obtains and defends depositions and conducts other discovery. Prepares witnesses for depositions, hearings, arbitrations and trials. Provides advice to management on labor/employment matters. Caseload shifting may occur from...
Description SALARY $32.504 - $51.083 POSITION SUMMARY Under the direction of Equipment Engineers, performs a range of senior level technician assignments. Prepares specifications and interprets them during the design and construction phases of new equipment or during overhaul/rehabilitation and monitors and inspects rail cars to insure adherence to specifications. Qualifications PRIMARY RESPONSIBILITIES Visits various manufacturers' plants for prolonged periods of time and inspects rail cars, equipment and component parts to determine if they are satisfactory and in compliance with specifications. Duties include: Inspects various vehicle assembly and testing processes Performs quality audits Performs final inspection of vehicles before the vehicles are sent to CTA Communicates with the vendor, CTA's Site Manager and CTA Equipment Engineers as necessary to resolve any pertinent issues that arise at the manufacturing facility Performs senior level technician...
Description SALARY $75,000 - $85,000 POSITION SUMMARY Under general supervision, coordinates project management of construction projects and oversees budgetary compliance for design and construction management consultants. Qualifications PRIMARY RESPONSIBILITIES Assists in the management of construction projects as assigned. Coordinates the adherence to contract policies and procedures by construction staff. Coordinates and monitors the receipt of contract deliverables from outside construction management consultants. Monitors the work of construction management consultants' personnel for assigned projects to ensure compliance with policies and procedures. Assists with preparation of contract documents related to new construction contracts, and new design and construction management contracts including incorporation of CTA procedures and policies. Performs oversight and monitoring of administrative duties relating to consultant budgeting and invoicing as...
Description SALARY $74,286.09 POSITION SUMMARY Under general supervision, performs various activities in support of the Vehicle Maintenance department including performing organization-wide data analytics, strategic project support, departmental administrative support, and special projects. Qualifications PRIMARY RESPONSIBILITIES Collects, analyzes, and evaluates data gathered from various projects and synthesizes the data into meaningful reports and presentations. Performs research and gathers information and/or data related to assigned projects. Updates logs, records, and databases with data gathered for analysis according to record-keeping practices. Creates detailed and concise presentations and reports based on analysis performed and provides reports to management. Provides project management functions for Vehicle Maintenance. Initiates, organizes, and coordinates various projects, special assignments, and support activities as assigned. Produces complex...
Description SALARY $23.322 - $37.041 POSITION SUMMARY Posts pay and distribution hours for Power & Way field force employees to payroll time reports. Qualifications PRIMARY RESPONSIBILITIES Collects time sheets/swipe log daily from designated areas. Prepares necessary payroll documents for shop employees including but not limited to 8830 (employees off Sick/IN), Funeral Pay, and Jury Pay. Posts pay and distribution of hours in Oracle Time Capture. Maintains employees' personal holidays, vacation time and other attendance information. Refers to union contracts when questions arise pertaining to payroll issues. Operates a personal computer using standard spreadsheet and work processing software to prepare reports and maintain, file and retrieve data. Maintains various records pertaining to department personnel and prepares reports including, but not limited to lost time reports and overtime reports. Completes Seven Day sick pay claim reports. Contacts...
Description SALARY $54.264 POSITION SUMMARY Controls and directs the Supply of 600-volt DC (Direct Current) traction power for the Authority's Rail Transit System. Qualifications PRIMARY RESPONSIBILITIES Controls switching of 600-volt DC traction power system by means of direct operation of supervisory control equipment or by communications to field personnel via dial, radio, or other communication devices. Operates switches or circuit breakers to isolate faulty equipment or segments of the distribution system for the protection of life and property. Instructs and advises construction and emergency crews as to proper switching operations to perform or connections to install or remove where feeder cables of the power system are involved. Advises linemen of what lateral or feed conductors to disconnect and what emergency or line switches to manipulate or conductor ties to make in order to restore service when train service has been halted because of de-energized...
Description SALARY $109,234.07 POSITION SUMMARY Manages, plans, and coordinates staff actions and performance of rail operations personnel at the route/terminal levels. Supervises operations in the respective service areas to ensure the highest quality of safe, on-time, clean and friendly transit service. Effectively and efficiently addresses service challenges presented by weather, service emergencies and normal day-to-day operations to ensure that the needs of the internal and external customers are met. Qualifications PRIMARY RESPONSIBILITIES Supervises and provides mentoring support to employees regarding work assignment, job duties and responsibilities, including the performance and procedures associated with job functions. Investigates violations of rules, regulations and standard operating procedures. Conducts interviews of employees when violations of the Authority's rules, regulations, policies and procedures occur. Determines and administers the...
Description SALARY $52.61 POSITION SUMMARY Performs various blacksmith and welding activities in the maintenance of rail vehicle equipment. Qualifications PRIMARY RESPONSIBILITIES Welds, cuts, forges, heats, shapes and bends ferrous and non-ferrous metals. Tempers and dresses tool; fabricates and repairs springs involving tempering, potting, case and dichloride hardening. Operates furnaces, bulldozers, forging machines, drop-forging machines, belt machines hammers and induction heaters. Performs heavy forging, forms heavy plates, links and rings, makes tools and tempers and heat treats new tools. Performs electric arc welding, carbon arc welding, cutting and melting, acetylene welding, tungsten (non-consumable) inert gas welding and metal (consumable) inert gas welding. Performs brazing operations on silver and brass and welding operations on stainless steel and aluminum. Takes accurate measurements as required and reads and interprets blueprints and...
Description SALARY $20.205 - $31.965 POSITION SUMMARY Operates any of various finishing and copying machines within the Reprographics Section. Qualifications PRIMARY RESPONSIBILITIES Operates high speed production copiers and copier production software. Operates finishing equipment such as a right angle folder, cutter, paper drill, and various binding equipment, velo binders, coil binders, spiral binders, padding machines, automatic counters, multi-stationed collators, etc. Loads paper trays, adds toner, changes operating supplies, staples, fuser oils and toners. Receives and logs work orders, programs machine and setup files for production runs. Operates various finishing equipment to assemble documents into finished booklet format. Collates, binds and inspects materials prior to distribution. Adds inserts to jobs, staples, collates, prints, reduces and enlarges copies. Boxes printed documents, preparing information sheets for pick up and/or warehouse...
Description CTA IS NOW HIRING FULL TIME BUS OPERATORS!!!! STARTING SALARY $30.836 POSITION SUMMARY Operates a bus over an established route adhering to predetermined schedule in a safe, efficient and courteous manner to allow passengers to board, travel and alight at scheduled stops. Qualifications PRIMARY RESPONSIBILITIES Drives bus and announces stops along routes. Announces cross streets and intersecting transit stops. Inspects passes; ascertains appropriate fares. Ensures that customers deposit only appropriate coins and bills into fare-box. Issues and receives transfer cards (collects invalid transfer cards) and receives and returns fare-cards. Contacts Control Center regarding all problems. Operates lift to board and discharge disabled passengers. Inspects vehicle for lost articles. Prepares daily trip sheets and bus for service. Removes refuse and prepares bus for pull-out. Tallies various categories of boarding passengers by manually operating...
