The Chicago Transit Authority (CTA) operates the nation's second largest public transportation system and covers the City of Chicago and 35 surrounding suburbs. On an average weekday, approximately 1.6 million rides are taken on the CTA.
The CTA is an independent governmental agency created by state legislation. We began operating on October 1, 1947, after acquiring the properties of the Chicago Rapid Transit Company and the Chicago Surface Lines. On October 1, 1952, CTA became the sole operator of Chicago transit when it purchased the Chicago Motor Coach system.
Our mission
“We deliver quality, affordable transit services that link people, jobs and communities.”
Our values
We will accomplish our mission with a diverse workforce that is:
Courteous - We will create a pleasant environment for ourselves and our customers.
Innovative - We will seek out and encourage employees who initiate change, improvement, learning and advancement of our goals.
Motivated - We will meet each task with spirit, enthusiasm and a sense of pride to be second to none.
Professional - We will provide transit service with the highest standards of quality and safety for our customers and ourselves.
Reliable - We will be dependable for our customers and fellow employees, and will maintain the highest standards of trust.
Results-Oriented - We will focus on getting the job done and will derive personal satisfaction from the service we provide.
Our commitments
We will accomplish our mission by:
Setting clear goals, standards and priorities.
Communicating openly with customers and employees.
Helping all of our employees develop to their fullest potential through enhanced training and education.
Being accountable to fellow employees and customers.
Supporting employees so that they can serve customers.
Engaging employees in decisions that affect them and their work and creating a stronger sense of ownership among our employees.
The CTA complies with all federal and state laws forbidding discrimination and will attempt to provide a reasonable accommodation to otherwise qualified individuals to enable them to perform the essential functions of the job.
CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees, unless undue hardship would result. If you require an accommodation in the application or hiring process, please contact arc@transitchicago.com prior to the submission of your application or upon notification of your actual test date. CTA will work with you to determine if an accommodation can be provided.
Description SALARY $99,647.10 POSITION SUMMARY Under general supervision, performs a broad variety of legal duties in support of the Authority's General Counsel. Works on the defense of workers' compensation lawsuits filed against the Authority, from minor to significant injuries or death and performs all litigation for assigned caseload. Qualifications PRIMARY RESPONSIBILITIES Plans, directs, and participates in litigation involving workers' compensation lawsuits and other matters on behalf of the Authority. Handles own caseload of workers' compensation cases through all phases of litigation. Initiates, researches, prepares, and presents opinions, briefs, arguments, and pleadings in litigation and arbitrations. Makes frequent appearances in court for hearings, arbitrations, and trials. Obtains and defends depositions, and prepares witnesses for trial. Gathers legal and medical research, drafts pleadings and motions, and completes and submits any forms,...
Description SALARY $34.055 - $48.651 POSITION SUMMARY Performs mechanical/electrical-engineering projects involving the application of a comprehensive and diversified knowledge of engineering principles and practices in the operation and maintenance of CTA transit revenue vehicles, service vehicles and various pieces of garage equipment. Qualifications PRIMARY RESPONSIBILITIES Identify transit revenue vehicles maintenance problems and provide solutions to prevent major breakdowns, minimize expensive repairs, accidents, fires and other operating problems that could affect passenger's health and comfort. Originate Service Bulletins, Modification Bulletins and Technical Services Memos, to inform terminal personnel on components design changes and updated manufacturers' recommended repair and maintenance procedures. Evaluate vehicle and equipment repair, and maintenance practices to ensure that they conform to the latest manufacturers recommended standards. Meets...
Description POSITION SUMMARY Prepares various advanced schedules, accounting statements, financial reports and journal entries. Assists in the preparing of reports, schedules and other information required for annual and special audits. Compiles accounting and statistical data used in the resolution of accounting matters. Qualifications PRIMARY RESPONSIBILITIES Prepares advanced schedules, accounting statements, financial reports and journals for senior staff review. Reconciles and performs analysis on various general ledger accounts. Prepares adjusting and closing journal entries as required. Maintains accurate and comprehensive files of financial data requested by both internal and external auditors. Prepares accounting and statistical reports pertaining to the financial condition of the Authority for senior staff review. Performs related duties as assigned. MANAGEMENT RESPONSIBILITIES Reporting to this position are the following jobs: Job Title...
Description POSITION SUMMARY Under general supervision, participates in the development, implementation, and maintenance of the Human Resource Information System (HRIS) and associated Human Resources (HR) modules. Develops custom reports to meet the requirements of company management and staff. Identifies training needs of end users and provides the necessary training to meet those needs. Qualifications PRIMARY RESPONSIBILITIES Provides support for Oracle HRIS. Performs research and troubleshooting to resolve system and data related issues. Performs scheduled activities and data updates. Monitors and administers HRIS interfaces. Performs system data and interface audits Recommends solutions or alternate methods to meet requirements. Provides on-going HR activities and project support. Recommends process and/or customer service improvements and policy changes. Serves as liaison between department and respective application functional and Employee Self Service...
Description POSITION SUMMARY Under supervision, performs rail equipment design projects involving the specifying, review, oversight and testing of equipment, vehicles and installations of equipment. Qualifications PRIMARY RESPONSIBILITIES Provides input to new rail car and rail car rehab projects; to insure all the various areas needed in the projects are included and adequately covered; by reviewing specifications and preparing comments, by attending meetings and preparing summaries. Provides oversight on major rail vehicle equipment installations and testing; to provide information to all involved departments and suppliers; by monitoring equipment installations, witnessing testing and preparing reports. Provides support and assistance in resolving engineering problems; to insure projects run smoothly and equipment operates properly; by coordinating activities with shops and terminals, meeting with shop and terminal personnel and supplier personnel, conducting...
Description POSITION SUMMARY Under direction, front line supervision ensuring cleanliness of CTA's bus fleet by coordinating, supervising and overseeing bus servicers and other staff assigned to the section. Maintains quality standards of cleanliness for our customers in the areas of bus rolling stock cleanliness and various campaign activities. Qualifications PRIMARY RESPONSIBILITIES Visually surveys buses in the yard to determine if vehicle should be pulled for immediate service or meets appropriate standards to remain in scheduled cleaning cycle. Adjusts cleaning schedule as appropriate. Investigates and responds to complaints from internal and external customers and directs staff accordingly. Coordinates yard and single shop activities of bus servicers and other staff to meet quality and service standards. Conducts random audits of yard activities at bus garage locations across several routes to ensure adherence to schedule, production and quality. Assists...
Description POSITION SUMMARY Under general supervision, performs a broad variety of legal duties in support of the Authority's General Counsel. Works on the defense of personal injury lawsuits filed against the Authority, from minor to catastrophic injuries and subrogation and property damage defense and performs all litigation for assigned caseload. Qualifications PRIMARY RESPONSIBILITIES Plans, directs, and participates in litigation involving personal injury cases and other matters on behalf of the Authority. Handles own caseload of personal injury cases and other matters. Initiates, researches, prepares, and presents opinions, briefs, arguments, and pleadings in litigation and arbitrations. Makes frequent appearances before courts, jury, and bench trials. Obtains and defends depositions, and prepares witnesses for trial. Gathers research, drafts pleadings and motions, and completes and submits any forms, memoranda, briefs, and settlement agreements on behalf...
Description POSITION SUMMARY Under general supervision, functions as a junior level attorney responsible for litigating personal injury cases brought against the authority. Works with senior attorneys on complex personal injury, subrogation, and property damage defense cases. Qualifications PRIMARY RESPONSIBILITIES Handles own docket of personal injury cases. Interviews witnesses and takes depositions. Prepares witnesses for court testimony, advises them on legal processes, and apprises them of evidence needed to present a substantial case. Conducts legal research and drafts case documents, pleadings, and motions. Reviews and responds to discovery requests. Reviews cases for pre-trial negotiation, attends pre-trial disposition conferences, and advises on settlement. Represents the Authority during jury and bench trials, hearings and arbitrations. Works with senior attorneys in a "second chair" capacity on large personal injury litigation cases including:...
Description POSITION SUMMARY Under general supervision, performs a broad variety of legal duties in support of the Authority's General Counsel. Represents the Authority in employment litigation and labor arbitrations and provides advice on labor and employment matters to various departments within the Authority. Qualifications PRIMARY RESPONSIBILITIES Plans, directs, and participates in legal matters as they relate to employment and labor issues and other matters on behalf of the Authority. Handles own caseload of cases and other matters. Initiates, researches, and drafts pleadings, discovery requests and responses, briefs, and internal memoranda. Makes frequent appearances before courts and administrative agencies. Obtains and defends depositions and conducts other discovery. Prepares witnesses for depositions, hearings, arbitrations and trials. Provides advice to management on labor/employment matters. Caseload shifting may occur from high-volume to fewer,...
Description POSITION SUMMARY Under general supervision, develops and revises safety program documents including policy statements, program descriptions, procedure manuals, reports, studies, analyses and correspondence. Identifies and pursues opportunities to make systemic improvements to the Safety Department's written materials through consistent expression of ideas, positions, findings and instructions. Initiates and coordinates subject matter experts to perform collaborative reviews of existing documents. Creates written materials by developing ideas and positions outlined by department leaders. Qualifications PRIMARY RESPONSIBILITIES Coordinates the development, maintenance, approval and dissemination of key Safety Department program documents. Writes and revises with the goal of continuously improving and maintaining the clarity and consistency of program documentation. Organizes review by subject matter experts to ensure the accuracy of technical content, and...
Description POSITION SUMMARY Under general direction, develops and implements workforce initiatives associated with CTA's contracting opportunities to maximize employment and workforce development opportunities. Serves as a subject matter expert in training and utilization of trade labor, professional and other services, and economically disadvantaged employment policies. Identifies opportunities to improve economic opportunities on CTA projects, designs strategies to maximize those opportunities, and works with partners to align workforce programming and funding with those strategies. Qualifications PRIMARY RESPONSIBILITIES Manages outreach and programming to support the CTA's Contractor Workforce Goals. Collaborates and serves as point of contact with workforce assist agencies, community organizations, contractors and potential contractors, and other governmental units to inform job seekers about the career opportunities through CTA contracts. Designs and...
Description POSITION SUMMARY Oversees and manages day-to-day building issues for the Authority's headquarters location at 567 W. Lake, and various other locations including 120 N. Racine and 901 Division. Approves billing for Authority owned properties and various leased properties. Manages budgets and modifications for the efficiency of these properties. Qualifications PRIMARY RESPONSIBILITIES Approves billing for the maintenance of contracts for various Authority owned properties, including property contracts. Oversees and administers the furniture contract. Coordinates furniture and accessory purchases, requirements, and reconfigurations for the headquarters location and chairs for field locations. Formulates recommendations for improvements and ensures building furniture integrity. Oversees and coordinates with other department building layout changes and desk arrangements. Manages the logistics and timeliness of new employee moves and terminations with...
Description POSITION SUMMARY Under general supervision, performs various activities in support of the Bus Operations department, including performing organization-wide data analytics, strategic project support, departmental administrative support, and special projects. Qualifications PRIMARY RESPONSIBILITIES Collects, analyzes, and evaluates data gathered from various projects and synthesizes the data into meaningful reports and presentations. Performs research and gathers information and/or data related to assigned projects. Updates logs, records, and databases with data gathered for analysis according to record-keeping practices. Creates detailed and concise presentations and reports based on analysis performed and provides reports to management. Provides project management functions for Bus Operations. Initiates, organizes, and coordinates various projects, special assignments, and support activities as assigned. Produces complex correspondences, reports, and...
Description POSITION SUMMARY Inspects, repairs, adjusts and cleans substation power conversion equipment. Qualifications PRIMARY RESPONSIBILITIES Inspects, repairs, adjusts and cleans power conversion equipment including but not limited to silicon rectifiers, rectifier transformers, 15 Kv class and 600 volts dc switch gear and breakers, substation heating and ventilation equipment and controls, storage batteries, motors and other substation related equipment. Conducts tests on equipment energized at 600 volts dc and up to 13,000 volts ac to locate defects in control and wiring systems and performs repairs as required. Cleans and maintains both the interior and exterior of the substation building grounds. Completes inspection reports as required. Perform other duties as assigned. SUPERVISORY RESPONSIBILITIES Reporting to this position are the following jobs: Job Title CHALLENGES EDUCATION/EXPERIENCE REQUIREMENTS Must have a minimum of five (5) years of...
Description POSITION SUMMARY Coordinates activities of personnel involved in estimating, designing, and planning of various structure engineering projects. Under direction, functions as lead professional engineer managing projects of considerable complexity involving the selection and application of engineering techniques, procedures, and criteria for the design, construction, and maintenance of CTA structural systems. Qualifications PRIMARY RESPONSIBILITIES Approves or prepares detailed drawings, scopes, plans, designs, and specifications for major projects in compliance with general engineering principles and applicable policies, codes, and ordinances. Serves as technical expert and engineering support on construction projects. Monitors the design, implementation, and construction of contractor and in-house job progress and resolves problems during the planning, construction, cutover, start-up, and close-out phases. Provides status reports to ensure that projects...
Description POSITION SUMMARY Under general supervision, investigates and responds to internal and external complaints involving allegations of discrimination and harassment that violate CTA's Equal Employment Opportunity (EEO) Title VI and Title VII programs, which reflect federal, state and local laws. Serves as an impartial mediator to resolve employee conflict. Assists with EEO trainings for management and non-management staff and in developing and enhancing EEO policies, procedures, and informational materials. Qualifications PRIMARY RESPONSIBILITIES Investigates internal and external complaints of discrimination and harassment based on a protected class that involve potential violations of CTA's Title VI and Title VII programs. Conducts intake and interviews, prepares investigation reports, assists with the resolution of conflict, and conducts follow-ups. Creates and develops trainings on various areas of diversity and sexual harassment prevention. Creates...
Description POSITION SUMMARY Monitors the Authority's bus/rail maintenance MMIS screens to ensure vendor's contractual compliance related to prematurely failed components. Qualifications PRIMARY RESPONSIBILITIES Reviews bus/rail maintenance MMIS screens for warranty application on a daily basis. Works with CTA and vendor personnel to arrange for movement and repair of warranty vehicles and components. Contacts CTA field locations to validate need for warranty service daily. Contacts vendors to arrange for warranty service daily. Processes warranty claims and return of warranty units to the manufacturers. Inspects failed components to determine appropriate warranty routing. Sets up and maintains databases for bus/rail major components for warranty applications and reimbursement. Works with garages and vendors to ensure bus/rail and component warranty flows and reimbursement. Defends CTA's position regarding warranty failures. Reviews all vendor contracts for...
Description POSITION SUMMARY Controls and directs the Supply of 600-volt DC (Direct Current) traction power for the Authority's Rail Transit System. Qualifications PRIMARY RESPONSIBILITIES Controls switching of 600-volt DC traction power system by means of direct operation of supervisory control equipment or by communications to field personnel via dial, radio, or other communication devices. Operates switches or circuit breakers to isolate faulty equipment or segments of the distribution system for the protection of life and property. Instructs and advises construction and emergency crews as to proper switching operations to perform or connections to install or remove where feeder cables of the power system are involved. Advises linemen of what lateral or feed conductors to disconnect and what emergency or line switches to manipulate or conductor ties to make in order to restore service when train service has been halted because of de-energized contact conductors....
Description POSITION SUMMARY Serves as the Authority's primary safety liaison between the Chicago Fire Department (CFD), other fire departments, and the Office of Emergency Management & Communications (OEMC) in support of Authority and community safety and preparedness. Under general supervision, plans and leads all activities and operations within the Authority relating to fire protection and safety. Coordinates the creation, implementation, and maintenance of the Authority's system-wide strategy for smoke and fire hazards. Acts as a resource to Authority personnel with respect to incident command and fire/smoke hazard management and responds to all Authority smoke/fire emergencies. Conducts inspections, trainings and debriefings, and coordinates activities with fire departments, especially the CFD. Qualifications PRIMARY RESPONSIBILITIES Oversees the development and implementation of the Authority's fire protection and safety programs. Implements, manages, and...
Description POSITION SUMMARY Supervises and coordinates administrative activities and programs in support of maintenance, transportation, and customer assistance functions within assigned locations and terminals. Plans, directs, and monitors key administrative functions for all personnel to ensure compliance with Authority and federal and state rules and regulations. Qualifications PRIMARY RESPONSIBILITIES Manages department manpower functions. Plans and supervises manpower requirements based on reviewing picks and scheduling needs. Identifies and recommends training for various qualifications by reviewing various reports that provide manpower and budgetary information that assist in making business conscious recommendations, i.e., Manpower Productivity Report, Distribution Report, Overtime Report, Department Payroll, and Non-Scheduled Work Reports. Manages terminal level employee attendance control and filling of all scheduled and non-scheduled absences. Reviews...
