lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
Our Purpose
Our purpose is to elevate human potential by helping people feel their best.
"From day one, we enable our people to discover their own purpose. Because we know that when everyone is connected to their own purpose and aligned with the company’s purpose, it allows us to propel each other forward. And truly realize the full potential within every one of us."
— Calvin McDonald, CEO
Our Vision
We create transformative products and experiences that build meaningful connections, unlocking greater possibility and wellbeing for all.
Our Core Values
What we hold as most important.
Personal Responsibility
We act with honesty and integrity, taking full accountability for our choices and their impact.
Connection
We build trusting relationships by valuing and celebrating each human’s uniqueness.
Inclusion
We remove barriers to equity so that everyone has a sense of belonging.
Courage
We have the heart and strength to do big, challenging, and important things for each other and our planet.
Fun
We infuse joy and laughter into all we do, which allows us to turn work into play.
Our Culture
We are a team of committed people who care deeply for each other, believe anything is possible, and relentlessly pursue our growth together.
Inclusion, Diversity, Equity, and Action (IDEA) at lululemon
Our IDEA mission is to expand being well to encompass a culture of inclusion where diversity is celebrated, equity is the norm, and action is the commitment.
In June 2020, we shared the following commitments to accelerate our mission to drive meaningful, lasting change in the world and promote wellbeing across our communities.
• Increase funding, accelerate actions, and create accountability for Inclusion, Diversity, Equity, and Action.
• Create an ongoing dialogue between underrepresented members of our collective with Calvin McDonald and our Senior Leadership Team.
• Expand our training, learning, and development to support Inclusion, Diversity, and Equity.
• Increase diverse representation among our employees and our collective.
• Use our brand and our voice to advocate for change.
• We have committed $5 million USD per year to support with our commitments and we continue to share updates on our IDEA efforts and commitments in our annual Impact Report.
Some key recent investments include:
Design
o Designing across our entire business for as many people as possible, including store locations, employment policies, and product and guest interactions.
IDEA Learning
o Developed and piloted IDEA toolkits focused on inclusive language, conscious and unconscious behaviours, cultural humility, and harm reduction practices.
People Networks at lululemon
o The intention of these networks is to cultivate safe spaces, and community for employees with intersectional and marginalized identities and supporters to connect, restore, grow, and develop. To date, these networks have created spaces for 1,200 employees.
Together and in partnership with the business, our networks help foster a more diverse, inclusive, and equitable workplace that is aligned with our values and purpose.
o At lululemon, we have ten People Networks, representing Asian, Black, Chronic Illness, Mental Health & Disabilities, Indigenous, Jewish, Latiné, LGBTQIA2S+, Size Inclusivity, South Asian and Women in STEM.
Accommodations Program
o At lululemon, our goal is to foster a respectful, positive, and inclusive work environment where diversity and inclusion are not only celebrated but fully expressed as a defining aspect of our culture. One of the ways we experience this is by actively removing barriers to equity and ensuring that every employee has equitable access to our hiring processes and workplace, through our workplace Accommodation Program. When a barrier is identified, we are committed to exploring options to remove the barrier. lululemon will reasonably accommodate applicants and employees who qualify for a medical, religious or other accommodation to the extent required by law. Even when lululemon is not legally required to do so, we may still attempt to support an employee's request, per our IDEA commitments.
IDEA Global Internship Program
o This program provides interns with the space to be their authentic selves in our inclusive environment, where they grow through our 3-tier support system and have unlimited opportunities to make an impact and be celebrated.
o During the 12-week paid program, our interns are provided with skills for the future and given insight into our whole business and sector through a thoughtfully curated internship curriculum. In 2021, 87% of our interns were from underrepresented groups and located across Canada, the USA and Australia.
• To learn more about our journey and progress, follow this linkhere.
Our Impact Agenda
Our Impact Agenda outlines our social and environmental commitments and multi-year strategies to contribute to a healthier world. Established in 2020 to guide our efforts internally and address the increasing need for systemic change in our industry and around the world, our Impact Agenda is informed by our values, progress, and learnings, and issues that matter most to our people, brand, and industry.
Our Pillars
We take a holistic approach to driving positive impact, and draw inspiration from the interconnectedness of our people, product, planet, and the communities we serve – when we focus on one, we also impact another.
Three pillars address critical social and environmental issues, each with a vision for success, goals, and commitments, and opportunities that support our business and ambition to be a responsible industry leader and do what’s right.
1| Be Human
Our vision for creating environments that are equitable, inclusive, and foster growth for our employees, ambassadors, and the people who make our products (makers).
2| Be Well
Our vision for advancing equity in wellbeing and contributing to conditions for the communities we serve to thrive.
3| Be Planet
Our vision for minimizing environmental harm and restoring a healthy planet.
To learn more about our Impact Agenda and our pillars, visit this page here.
Our Global Benefits
Investing in our people is a top priority. We believe that when life works, work works. With extended health plans, paid time off, savings plans, employee discounts, fitness classes, and more, our benefits support our values and recognize our teams for their performance and dedication.
A few examples of uniquely lululemon offerings available globally include:
Supporting Employee Wellbeing
Our extended physical and mental health benefits plans assist and supplement the needs of our people.
Sweaty Pursuits
Our Sweaty Pursuits program provides all employees with a monthly allocation of dollars to support big and small health goals.
Employee Assistance Program
EAP provides free, confidential, 24/7 support to all lululemon employees and their families in a variety of areas, from mental wellbeing to financial services to advice for new parents – no matter the topic or circumstance.
Fund Your Future
We offer long-term savings plans and an Employee Share Purchase Plan (ESPP) to help our people fund their future.
Parenthood
Our Parenthood program provides paid leave of up to six months to global employees at all levels. This applies to maternity, paternity, and adoption leaves.
Pay Equity
We believe in equal pay for equal work and have achieved 100% gender pay equity since 2018. Built into our year-end review process, we address any gaps on an annual basis.
Goal Setting & Experiences
We offer access to our Purpose, Vision, & Goals program and provide tools and immersive experiences that enable people to realize what’s truly important to them.
Competitive Discount
We offer a generous discount for our employees to enjoy lululemon product.
Description & Requirements 우리의 정체성 룰루레몬은 요가, 러닝, 트레이닝 및 기타 스포츠 활동을 위한 혁신적인 퍼포먼스 의류 기업입니다. 우리는 테크니컬한 원단과 기능성 디자인에 기준을 두고 사람들의 운동과 성장, 커넥션과 웰빙을 서포트하는 아주 혁신적인 제품과 경험을 만들고 있습니다. 우리의 성공은 혁신적인 제품, 스토어에 투입하는 노력, 사람에 대한 헌신, 그리고 우리가 소속된 모든 커뮤니티에서 만들어가는 놀라운 관계 덕분입니다. 기업으로서 우리는 더 건강하고 성공적인 미래를 구축하기 위해 긍정적인 변화를 만드는 데 집중하고 있습니다. 여기에는 특히 직원들에게 평등하고 포용적이며 성장에 초점을 맞춘 환경을 만드는 것이 포함됩니다. 직무 개요 에듀케이터는 우리가 조직으로서 성공하는 데 기초를 쌓는 역할을 합니다. 에듀케이터는 룰루레몬 리테일 스토어에서 세계적인 수준의 고객 서비스 또는 게스트 경험을 만드는 전문가죠. 에듀케이터는 게스트의 참여를 유도하고 관계를 맺으며 최상의 프로덕트 에듀케이팅을 진행하고 우리의 커뮤니티와 문화를 진정성 있게 전달할 책임이 있습니다. 핵심 직무 내용 게스트(고객) 경험과 커뮤니티 게스트의 시간을 소중히 여기며 탁월한 게스트 경험을 제공하기 위해 게스트와 소통합니다. 게스트의 니즈를 평가하고 맞춤형 제품을 효과적으로 구매할 수 있도록 서포트하고 반품 솔루션을 제공합니다. 제품의 가치와 베네핏을 명확하게 설명하여 기능성 제품 에듀케이션을 제공합니다. 회사의 기준에 따라 정확하고 적절하게 게스트 트랜잭션과 마켓 관련 옴니채널 프로그램을 실행하여 매끄러운 엔드 투 엔드 게스트 경험을 만듭니다. 플로어에서 활발하게 움직이며 지속적으로 게스트와 관계를 형성하고 게스트나 스토어 니즈를 살핍니다. 게스트의 피드백을 받고 스토어 리더들과 협력해 적절한 액션을 취하고 게스트를 위해 '문제를 해결'합니다. 게스트에게 지역 커뮤니티 프로그램에 대해 안내합니다. 로컬,...
Description & Requirements Who We Are: lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. Job Summary : The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are responsible for engaging and connecting with our guests, sharing top-quality product...
