Wiley

Location: Oxford, UK Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns. This role will play a critical part in designing and implementing project management frameworks, aligning practices with strategic business objectives, and driving organisational excellence. How You Will Make an Impact Design and implement project management frameworks in line with central PMO practices. Drive the development of the organisational project management maturity model. Align project management practices with strategic business objectives to ensure impactful outcomes. Implement and maintain governance policies and best practices across the Enterprise Modernization Program (EMP). Manage and optimise the EMP portfolio, conducting comprehensive risk...

Job location: Hybrid Bognor Regis, UK Company: Wiley Role: Vendor Manager About the role: The Vendor Manager Provides overall day to day management of external customer facing customer support personnel driving the highest levels of performance. Manage vendor partner relationships and performance, ensuring that they adhere to Wiley's customer service standards and policies and achieve the highest levels of performance. Determine and document vendors' deliverables and produce cost/performance analysis on all activity. Carry out Support Operations requirements, including monitoring and analyzing volume and quality, solving problems and escalating tickets to drive case resolution in a timely manner producing high customer satisfaction levels. Provide feedback to development and run teams to improve the products we support as well identify internal opportunities for process improvements with the vendors. Report on case aging and feedback reporting to groups we escalate...

Location: Weinheim (preferred) or Berlin, Germany Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns. About the role: Interested in starting a career in research publishing? Wiley's Comprehensive Editorial Evaluation Team, which is responsible for managing the peer-review process and decision-making for a portfolio of over 120 in-house journals across physical, life, and health sciences, including renowned journals such as Advanced Science, Advanced Materials, Advanced Healthcare Materials, and other Advanced journals, Angewandte Chemie, Chemistry Europe titles, Small, physica status solidi, Aging Cell, and Molecular Nutrition & Food Research, is expanding and therefore looking for additional Assistant Editors. How you will make an...

Location: Weinheim, Germany Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns. About the role: Wiley's Comprehensive Editorial Evaluation Team, which is responsible for managing the peer-review process and decision-making for a portfolio of over 120 in-house journals across physical, life, and health sciences, including renowned journals such as Advanced Science, Advanced Materials, Advanced Healthcare Materials, and other Advanced journals, Angewandte Chemie, Chemistry Europe titles, Small, physica status solidi, Aging Cell, and Molecular Nutrition & Food Research, is expanding and looking for an Associate Editor. How you will make an impact: You will... Be responsible for the peer-review process and editorial decision-making...

Position Title: Project Manager （Medical background） Manager: Project Team Manager, China Working Location: Beijing, China Permanent Contract At Wiley, we value who you are and the background you bring. We embrace a passion for learning, because learning is for everyone, and so is our workplace. Bring your experiences, perspectives, and passion. Our diversity empowers the way the world learns. Wiley is a global organization and an equal opportunity employer. About the Role: An experienced professional capable of managing the delivery of a diverse range of customized projects, including webinars, on-site workshops, and publications such as digest editions, reprints, article collections, and English-language journals (including special issues and supplements). This role entails overseeing the entire process from the receipt of handover forms or materials to final delivery, ensuring compliance with established standards of quality, budget, schedule, and regulatory...

Job title: Assistant Peer Review Performance Manager Location: Hybrid - Noida, Uttar Pradesh Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns. Position Summary: The Assistant Peer Review Performance Manager drives the day-to-day peer review performance (BAU) for a segment of the Research Publishing journal portfolio. The Assistant Peer Review Performance Manager will assess the editor and editorial office performance across all journals, monitoring editor performance and managing expected behaviors and KPIs. They will optimize performance to ensure adherence to best practices and promote a positive author experience at all points in the author lifecycle. They receive direction from their manager and guidance and coaching from senior...

Role: Demand Planner Location: Bognor Regis, UK The Inventory Demand Planner will analyse and anticipate the demand for EMEA and Distribution Client products and plan for continuous, cost-effective supply. Balance availability with overall cost of stock; ensuring that financial and service level stock targets are met, global inventory policies and strategies adhered to. Forecast and action Reprints, First Prints and inter-warehouse replenishments to maintain book stock at agreed levels to meet demand across the EMEA region. Seeking an intermediate level professional position that requires experience in functional area, but incumbent is still acquiring knowledge and experience in discipline. Solves a range of straightforward problems using knowledge learned on the job and by applying standard procedures. Receives a moderate level of guidance and direction from manager. How you will make an impact: Demand/Supply Planning - using various planning software alongside...

Location: Berlin or Weinheim, Germany Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns. About the role: Interested in starting a career in research publishing? Wiley's Comprehensive Editorial Evaluation Team, which is responsible for managing the peer-review process and decision-making for a portfolio of over 120 in-house journals across physical, life, and health sciences, including renowned journals such as Advanced Science, Advanced Materials, Advanced Healthcare Materials, and other Advanced journals, Angewandte Chemie, Chemistry Europe titles, Small, physica status solidi, Aging Cell, and Molecular Nutrition & Food Research, is expanding and therefore looking for additional Assistant Editors. How you will make an impact: You...

Location: Remote or Hybrid USA, UK or Germany Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns. Wiley's prestigious environmental sciences portfolio is looking for a dynamic and ambitious individual to join the team in the role of Editor in Chief, Environmental Science. You will use your background in scientific research, your knowledge of the publishing landscape, and your strong communication and networking skills to drive the strategic development of one or more journals, raising the profile and visibility of those journal(s) in the community, and attracting new authors and content. The Editor in Chief will also be involved in the peer review process and decision-making of submitted manuscripts and ensures adoption of best practices and highest...

Job title: Deputy Editor, Physical Sciences Location: Remote, India (Preferred South India) Preferred background: PhD in physics (all fields) Our mission is to unlock human potential. We welcome you for who you are, and the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns. About the role: Wiley's prestigious physics and materials science portfolio, including the Advanced journal family (Advanced Physics Research, Advanced Photonics Research, Advanced Quantum Technologies), Annalen der Physik, and Physica Status solidi, is looking for a dynamic and ambitious individual to join the team in the role of a Deputy Editor with a PhD in physics (all fields). You will use your background in scientific research, your knowledge of the publishing landscape, and your strong communication and networking skills to drive the...

Location: Hoboken, NJ, or Remote USA Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns. We are looking for an Associate Publisher with proven experience in research publishing, and a passion for managing relationships with society leaders and other stakeholders in the community. You will manage a portfolio of publishing partner relationships through contract lifecycles, including the renewal of partner contracts. You will also engage with external partners to ensure that our open access strategy is understood and mutual success is achieved through strategic alignment. As an integral member of our enthusiastic and knowledgeable team, you will work with intelligent, friendly, and highly skilled colleagues to execute plans and initiatives related to...

Location: Cary, NC - Hybrid or Remote, USA Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns. About J&J Editorial J&J Editorial is a growing organization that supports the editorial management of a variety of scholarly publications, primarily academic journals. J&J's employees are experts in helping editorial offices set priorities and create the workflow necessary for submission growth and timely publication. About the Role: The Editorial Assistant is an entry-level position responsible for executing the daily tasks of the journal(s) and/or project(s) assigned to them in accordance with client expectations. How you will make an impact: Provides support to Managing Editor, Senior Managing Editor, and/or Client Manager...

Job title: Editorial Assistant Location: Noida, U.P, India (Hybrid work model - 8 days at the office a month) Our mission is to unlock human potential. We welcome you for who you are, and the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns. About the role: We are looking for an experienced administration assistant to collaborate with and support authors, referees, and in-house editors throughout the publication process. How you will make an impact: Be an active member of a global editorial team, collaborate with other editorial colleagues to support journal publication Provide administrative support for in-house editors throughout the whole publication process from manuscript submission until final publication Communicate with international editors, authors, and reviewers to support and guide them through...

Job title - Customer Education Manager Location: Noida (Hybrid) or Remote India At Wiley, we welcome you for who you are, the background you bring, and embrace individuals who get excited about learning whether online or by book. Learning is for everyone, and so is our workplace. Bring your experiences, your perspectives, and your passion. It's in our differences that we empower the way the world learns. About this role: As a pivotal member of Wiley's Sales Operations organization, the Customer Education Manager plays a crucial role in driving renewable revenue and contributing to the company's customer-first objective. The Customer Education program is designed to provide customers worldwide with comprehensive training to help them derive value from their purchases from Wiley, particularly regarding open access agreements. The Customer Education Manager will assist in achieving the team's goals of increasing customer satisfaction, driving product usage, supporting open...

Location: Hybrid, London, Oxford or Bognor Regis UK Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns. The Associate Peer Review Performance Manager drives the day-to-day peer review performance for a segment of the Research Publishing journal portfolio. The Associate Peer Review Performance Manager will assess editor and editorial office performance across all journals, monitoring editor performance and managing expected behaviors and KPIs. This role will optimize performance to ensure adherence to best practices and promote a positive author experience at all stages in the author lifecycle. How you will make an impact: Overseeing day-to-day management of the peer review and Journal Editorial Office services Overseeing and evaluating editor...

Location: Oxford, UK Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns. The Facilities Manager for Oxford/London is responsible for managing Wiley's real estate and facilities activities in those offices, ensuring optimal operations, and supporting business strategies. This critical role includes managing occupancy, facilities, assets, compliance, health and safety, and financial performance. You will also lead collaborations with key stakeholders to foster a safe, productive, and cost-effective work environment. How you will make an impact: Occupancy Planning : Manage seat inventory and workspace needs, develop space standards and policies to inform strategic decision-making and ensure a productive work environment. Facilities Management...

Job location: Remote US, UK Company: Wiley Senior Account Manager About the role: Our team provides highly tailored peer review, billing and payment, and production management software solutions to top scholarly publishers around the world. Our customers include the American Heart Association, the American Medical Association, eLife, the American Association for Cancer Research, Proceedings of the National Academy of Sciences, and many other prestigious academic societies and organizations. We are currently looking to fill a full-time position for an Account Manager. How you will make an impact: Work closely with new and existing customers to facilitate software configuration changes and troubleshoot user issues and software defects Manage the complete process of setting up new sites for customers Train customers on new sites and features Act as a liaison between customers and the software development team to gather requirements, prepare product specifications, and...

Job title: Coordinator, Researcher Products Performance Location: Noida, U.P, India (Hybrid work model - 8 days at the office a month) Our mission is to unlock human potential. We welcome you for who you are, and the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns. About the role: The Coordinator, Researcher Products, Performance supports the Researcher Products team with administrative, operational, and communications support. Depending on the team's needs and business priorities, the role will support medium, or long-term projects based on any products or services managed or developed by the Researcher Products team. This can include Cover Sales, Community Magazines, Wiley Research Academy, or Wiley Editing Services. The Coordinator, Researcher Products, will liaise with and coordinate work across multiple...

Location: Strada Mihai Eminescu 3B, Iași 700115, Romania Work model: (Hybrid work model - 3 days remote) Our mission is to unlock human potential. We welcome you for who you are and the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns. As a Senior Quality Engineer, you will play a key role in ensuring the quality and reliability of our products and services that support this mission. We strive for a future where researchers are motivated to work together, empowered with the tools and services they need to do so, and freed from any barriers that stand in their way. As a Senior Quality Engineer, you will help us build and maintain these tools and services, using the latest technologies and best practices. You will be collaborating with our product leads and development teams to improve the quality and functionality of...

Location: Colombo, Sri Lanka Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns. About the Role: Within Wiley, the Incident Manager is a hands-on operations role responsible for the resolution of Major Incidents and ensuring swift restoration of services to minimize downtime. The role is also responsible for investigating high-priority Problems to identify and eliminate root causes, prevent future Major Incidents and improve overall service reliability. How you will make an impact: Provide 24x7 response to Major Incidents, prioritize Incidents by assessing the impact and urgency, enable collaboration between multiple technology teams and third parties to drive Major Incidents to resolution within Service Level Agreements, and...