Orlando Health

Department: STCP Urology Status: Variable Full Time Shift: Day ReqID: req32549 Address: 2900 17th Street Suite 2 St. Cloud FL 34769 The Scheduling/Registration Specialist is responsible for effective registration and scheduling of diagnostic and interventional procedures. Education/Training High School Graduate or equivalent. Must have a thorough knowledge of DDE, Passport, Omega, Orbit/Nova/ESI (may not be required in a practice setting). Experience One (1) year of clinical registration, scheduling or closely related experience required. Essential Functions Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization and schedules, reschedules and cancels multiple diagnostic and interventional procedures. Accurately communicates prep information, arrival time and arrival location to patient. Inputs and distributes charge management process on a daily basis. Demonstrates self-direction, personal accountability and the quality of...

Financial Counselor - Arnold Palmer Hospital - SecondDepartment: APH RegistrationStatus: Full TimeShift: SecondReqID: req29348The Financial Counselor assists patients and their families with a host of services to ensure that the process of collecting payments is fully explained and is as comfortable as possible.Education/TrainingHigh School or equivalent.Must complete Patient Financial Services Orientation program and annual educational requirements.ExperienceTwo (2) years' experience in a financial, business office, or customer service environment required.Proficient in Windows Microsoft Office-based products (Word, Excel, PowerPoint).Typing proficiency.One (1) year PC/Windows experience.Essential FunctionsUnderstands the importance Orlando Health places on providing exemplary customer service and performs job functions in a manner that helps meet the department customer service goals.Demonstrates a positive and professional approach and communicates effectively with customers and...