Hampton Inn - Shelby Township

  • Shelby Charter Twp, MI, USA
Apr 27, 2021
Hampton Inn - Shelby Township Shelby Charter Twp, MI, USA
Job Purpose: To maintain the rooms, engineering and security departments of the hotel, maintaining established revenue, cost, and quality standards. To act as a liaison between General Manager and department managers. To meet or exceed hotel budget, guest satisfaction guidelines, and franchisee expectations.Job Responsibilities: * Oversees development of new programs that result in an increased level of guest satisfaction and operational excellence. Receives and responds to guest complaints in a timely manner.* Ensure that daily inventory is managed to maximize all potential room revenue and ensure that budgeted room revenues are met.* Generate an atmosphere that provides security and safety for all internal and external guests.* Establish and maintain cost control systems for all room-related inventories. Participate in the development of short-term and long-term financial and operational plans for the hotel.* Supervise an ongoing maintenance program, which includes the internal...