ISOCNET

  • Florence, KY, USA
Apr 27, 2021
ISOCNET Florence, KY, USA
Our Mission We are dedicated to providing the best Service and Solutions possible so clients can be proud to have ISOCNET as their Business Partner.The primary focus of this position is to deliver our mission. This position requires strong interpersonal skills, dedication, persistence, follow-up, effective utilization of provided resources and unbeatable customer service.Responsibilities And Duties Organize and maintain client files, correspondences, agreements, and other records Manage incoming calls, emails, and visitors. Resolve information requests and other tasks or route to the correct internal team member Handle client requests for information and assistance; research and follow-through with requests as needed Work independently as well as provide assistance to Account Managers and staff as needed. Including, but not limited to; website testing, website content population, SSL installation, email deliverability troubleshooting, DNS modification, report preparation,...