Retail Direct LLC

  • Pittsburgh, PA, USA
Apr 27, 2021
Retail Direct LLC Pittsburgh, PA, USA
DUTIES AND RESPONSIBILITIES:Ensure all policies, processes, and procedures are done to Retail Directs guidelines & expectations.Managing the relationship with Client & Store Management and addressing any concerns or opportunity in the Market.Manage assigned market area productivity. Including seasonal fluctuation planning on volume.Ongoing Contractor Recruiting.Managing within budgeted splitManaging all emails/calls and assist Customer CareManage assigned market area QBR metrics with internal and external individuals, including daily, weekly and monthly reports.Support Claims Dept. on all new, open and unresolved claims to assure SOW compliance.Manage Contractor equipment and uniform complianceMaintain Fleet compliance (where applicable).Monthly Contractor Stand ups or Tailgate meetingManaging and reporting all Client escalations and communicating them to the proper leadershipDaily Store Visits Daily Field Audits. Assist with Client training and SOW compliance.Communicate...