carmax

  • Tempe, AZ, USA
Jan 22, 2022
carmax Louisville, KY, United States
7174 - Louisville - 9550 Bluegrass Pkwy, Louisville, Kentucky, 40299 CarMax, the way your career should be! Provide an iconic customer experience Ensuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will guide customers through the paperwork associated with vehicle sales and support the functions of all store departments. By handling administrative details for our store, you will ensure that our customers receive an iconic customer experience. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed, too. What you will do - Essential responsibilities Complete administrative tasks to support all store departments Provide customer service by greeting customers and guiding them through paperwork Communicate effectively with customers and business partners Maintain coverage at information desk and answer...
Jan 22, 2022
carmax Buford, GA, United States
6031 - Buford - 3721 Buford Drive, Buford, Georgia, 30519 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by acting as a liaison between the customer and retail technician (Traditional), or mechanical associate (Flow) on the phone before, during, and after the service/repair processes. Principle Duties and Responsibilities: • Meet and greet all service customers in a friendly manner conveying exceptional customer service skills and empathy throughout the entire customer interaction. • Assist Service/Customer Operators with incoming service calls when needed. • Accurately interview and document customer concerns. • Establish specific call time with each customer to update them on the status of their vehicle and consistently meet those call time commitments, (This may require multiple calls to the same customer each day). • Create repair orders, and route work to technicians or mechanical...
Jan 22, 2022
carmax Lakeland, FL, United States
6016 - Lakeland - 3223 N US Highway 98, Lakeland, Florida, 33805 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too. What you will do - Essential Responsibilities Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers...
Jan 22, 2022
carmax Roanoke, VA, United States
6154 - Roanoke - 2839 Peters Creek Road NW, Roanoke, Virginia, 24019-3511 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too. What you will do - Essential Responsibilities Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications Conduct vehicle condition assessments by collecting, recording, and communicating information...
Jan 22, 2022
carmax Richmond, VA, United States
8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220 CarMax, the way your career should be! Job Description ABOUT THIS JOB CarMax Technology Associates build and ship innovative solutions for our Fortune 500 company's customers and associates while engaging with senior mentors and managers to help develop their careers technically and professionally. They leverage cutting edge mobile, cloud, and emerging platform technologies in an Agile environment to further our disruption of the used car buying market. We're looking for candidates who bring fresh ideas and a wide array of experiences to the team to help us Drive What's Possible in all areas, including API development, data warehousing, large-scale system design, networking, security, artificial intelligence, natural language processing, UI design, and mobile. Together, we deliver iconic experiences through innovative technology and relentless execution. WHAT ARE WE LOOKING FOR We're looking for...
Jan 22, 2022
carmax Davie, FL, United States
7108 - Ft. Lauderdale - 7420 W State Road 84, Davie, Florida, 33317 CarMax, the way your career should be! Provide an iconic customer experience Ensuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will guide customers through the paperwork associated with vehicle sales and support the functions of all store departments. By handling administrative details for our store, you will ensure that our customers receive an iconic customer experience. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed, too. What you will do - Essential responsibilities Complete administrative tasks to support all store departments Provide customer service by greeting customers and guiding them through paperwork Communicate effectively with customers and business partners Maintain coverage at information desk and answer...
Jan 22, 2022
carmax Tulsa, OK, United States
7191 - Tulsa - 9131 S Memorial Dr, Tulsa, Oklahoma, 74133 CarMax, the way your career should be! Provide an iconic customer experience Ensuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will guide customers through the paperwork associated with vehicle sales and support the functions of all store departments. By handling administrative details for our store, you will ensure that our customers receive an iconic customer experience. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed, too. What you will do - Essential responsibilities Complete administrative tasks to support all store departments Provide customer service by greeting customers and guiding them through paperwork Communicate effectively with customers and business partners Maintain coverage at information desk and answer multi-line...
Jan 22, 2022
carmax Louisville, KY, United States
7174 - Louisville - 9550 Bluegrass Pkwy, Louisville, Kentucky, 40299 CarMax, the way your career should be! General Summary: Under limited supervision of the Business Office Manager, the Customer Specialist- Alternative Delivery provides exceptional customer service in a fast-paced, team-oriented environment through the completion of sales transactions, while working in multiple environments including both indoors, outdoors, and offsite ("home") delivery of vehicles. The Customer Specialist- Alternative Delivery will also focus on the facilitation of paperwork and post-sale processing. The Customer Specialist-Alternative Delivery will also perform vehicle condition verifications and prepare the vehicles for delivery. What you will do - Essential responsibilities Facilitate the completion of Home Delivery sales transactions Present and/or confirm MaxCare and finance decisions Follow and execute strategies to achieve store's sales budgets. Maintain a working...
Jan 22, 2022
carmax Columbus, OH, United States
7283 - Columbus Easton - 3800 Morse Rd, Columbus, Ohio, 43219 CarMax, the way your career should be! Provide an iconic customer experience Ensuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will guide customers through the paperwork associated with vehicle sales and support the functions of all store departments. By handling administrative details for our store, you will ensure that our customers receive an iconic customer experience. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed, too. What you will do - Essential responsibilities Complete administrative tasks to support all store departments Provide customer service by greeting customers and guiding them through paperwork Communicate effectively with customers and business partners Maintain coverage at information desk and answer...
Jan 22, 2022
carmax Clermont, FL, United States
6136 - Clermont - 16731 SR 50, Clermont, Florida, 34711 CarMax, the way your career should be! General Summary: Under general supervision, responsible for assisting technicians with determining the correct part number(s), locating parts, receiving parts into inventory, distributing parts to customers (both internal and external), proper documentation of all transactions, returning incorrect/defective parts to vendors, inventory control and maintenance, OSHA/EPA compliance, and exceptional customer service. Principle Duties And Responsibilities: Provide customers (both internal and external) with the correct part(s) for their vehicle. Locate and receive shipment of parts. Receive parts into inventory. Maintain the parts inventory for neatness, accuracy (cycle counts), and correct stocking levels. Control service supplies to minimize waste. Allocate parts in the AutoMation system. Return incorrect and/or defective parts to parts vendor or manufacturer. Meet all...
Jan 22, 2022
carmax Glen Allen, VA, United States
7101 - Richmond - 11090 W Broad St, Glen Allen, Virginia, 23060 CarMax, the way your career should be! Provide an iconic customer experience Ensuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will guide customers through the paperwork associated with vehicle sales and support the functions of all store departments. By handling administrative details for our store, you will ensure that our customers receive an iconic customer experience. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed, too. What you will do - Essential responsibilities Complete administrative tasks to support all store departments Provide customer service by greeting customers and guiding them through paperwork Communicate effectively with customers and business partners Maintain coverage at information desk and answer...
Jan 22, 2022
carmax Richmond, VA, United States
8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be! About this job At CarMax, we are industry disruptors. At the heart of our innovation is new digital products. As an Operations team, our Principal Engineers research and discover new opportunities to ensure that our products which provide our seamless customer experience have a strong foundation. You will iterate and evolve the cloud platform and applications used to manage the platform, and will develop tools and technologies, learning quickly from our spirit of experimentation. You will have an impact on ensuring that our applications are reliable and resilient by using cloud concepts and technologies. Through strong partnerships and influencing other engineers, architects and management with new ideas that push the teams forward, you will contribute to the overall Carmax Strategy as we build and deliver an exceptional customer experience to ensure...
Jan 22, 2022
carmax Augusta, GA, United States
7209 - Augusta - 130 Mason McKnight Jr. Pkwy, Augusta, Georgia, 30907 CarMax, the way your career should be! Provide an iconic customer experience Ensuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will guide customers through the paperwork associated with vehicle sales and support the functions of all store departments. By handling administrative details for our store, you will ensure that our customers receive an iconic customer experience. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed, too. What you will do - Essential responsibilities Complete administrative tasks to support all store departments Provide customer service by greeting customers and guiding them through paperwork Communicate effectively with customers and business partners Maintain coverage at information desk and answer...
Jan 22, 2022
carmax Lexington, KY, United States
7204 - Lexington - 105 Sand Lake Dr, Lexington, Kentucky, 40515 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by supporting the Service Department by assisting customers on the phone and in person before, during and after service/repair processes. Principle Duties and Responsibilities: Answer all incoming service calls in a prompt and friendly manner, displaying appropriate tone of voice and empathy throughout the entire customer interaction. Assist Customer Advisors/Service Consultants with customers when needed. Answer basic service department questions, schedule service appointments, route customers' calls. Provide written messages to the responsible party in a timely manner. Complete reminder calls for customers scheduled for an appointment Assist the service department in contacting customers once special ordered parts have arrived to schedule appointments Contact customers with Repair...
Jan 22, 2022
carmax Montgomery, AL, United States
6134 - Montgomery - 5175 Woodmere Boulevard, Montgomery, Alabama, 36106 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too. What you will do - Essential Responsibilities Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications Conduct vehicle condition assessments by collecting, recording, and communicating information to...
Jan 22, 2022
carmax Jacksonville, FL, United States
7148 - Jacksonville - 11335 Atlantic Blvd, Jacksonville, Florida, 32225 CarMax, the way your career should be! Provide an iconic customer experience Ensuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will guide customers through the paperwork associated with vehicle sales and support the functions of all store departments. By handling administrative details for our store, you will ensure that our customers receive an iconic customer experience. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed, too. What you will do - Essential responsibilities Complete administrative tasks to support all store departments Provide customer service by greeting customers and guiding them through paperwork Communicate effectively with customers and business partners Maintain coverage at information desk and...
Jan 22, 2022
carmax Norcross, GA, United States
7104 - Norcross - 1975 Beaver Ruin Rd, Norcross, Georgia, 30071 CarMax, the way your career should be! Provide an iconic customer experience Ensuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will guide customers through the paperwork associated with vehicle sales and support the functions of all store departments. By handling administrative details for our store, you will ensure that our customers receive an iconic customer experience. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed, too. What you will do - Essential responsibilities Complete administrative tasks to support all store departments Provide customer service by greeting customers and guiding them through paperwork Communicate effectively with customers and business partners Maintain coverage at information desk and answer...
Jan 22, 2022
carmax Gastonia, NC, United States
7171 - Gastonia - 1600 Remount Rd, Gastonia, North Carolina, 28054 CarMax, the way your career should be! An opportunity in the auto industry you can count on If you want to build a career in the auto industry, start with a company that's leading the way. As an Inventory Associate, you will learn our business from the ground up, with a focus on giving our customers an exceptional experience. We're proud to offer our customers vehicles they can rely on. It's made us the nation's largest retailer of used cars and a place where you can build a rewarding future. What you will do - Essential responsibilities Log and track deliveries and vehicle inventory Move cars around the site so they are available for customers to view Ensure our locations are always welcoming to customers Build your skills in cleaning, vacuuming and reconditioning cars to the standards our customers deserve Learn about delivering great customer experiences from an expert team Build your success on...
Jan 22, 2022
carmax Laurel, MD, United States
7118 - Laurel - 8800 Freestate Dr, Laurel, Maryland, 20723 CarMax, the way your career should be! Provide an iconic customer experience Ensuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will guide customers through the paperwork associated with vehicle sales and support the functions of all store departments. By handling administrative details for our store, you will ensure that our customers receive an iconic customer experience. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed, too. What you will do - Essential responsibilities Complete administrative tasks to support all store departments Provide customer service by greeting customers and guiding them through paperwork Communicate effectively with customers and business partners Maintain coverage at information desk and answer multi-line...
Jan 22, 2022
carmax Norcross, GA, United States
7104 - Norcross - 1975 Beaver Ruin Rd, Norcross, Georgia, 30071 CarMax, the way your career should be! At CarMax, we want to give our customers a great experience, whether they are buying or selling a vehicle. And that starts with the way we collect and deliver inventory. As a Rollback driver for CarMax, you will need more than just loading and driving skills. Every day, you will engage with vendors and associates, ensuring the best possible experience for our customers. And since we know time at home is important, we strategically develop routing to have our drivers home every night. What you will do - Essential responsibilities Load, transport and off-load CarMax vehicles at various locations to ensure the right vehicle is in the right place at the right time for our CarMax teams and customers Carry out daily equipment inspections to ensure our transport operations run smoothly and safely Maintain all necessary DOT logs and documentation Be part of the team that's...