Back

VFS Global

About VFS Global

As the world’s leading outsourcing and technology service specialist, VFS Global embraces technological innovation including Generative AI to support governments and diplomatic missions worldwide. The company manages non-judgmental and administrative tasks related to applications for visa, passport, and consular services for its client governments, increasing productivity and enabling them to focus entirely on the critical task of assessment.

Operating over 3,400 Application Centres in 150+ countries, VFS Global has efficiently processed more than 300 million applications since 2001.

Headquartered in Zurich and Dubai and majority owned through investment funds managed by Blackstone Inc, along with the Swiss-based Kuoni and Hugentobler Foundation and EQT, VFS Global is committed to creating value for all stakeholders and leading in responsible, innovative solutions making government services more effective and efficient.

As a trusted partner to its client governments, VFS Global’s role is limited to front-end administrative tasks only, which include collecting visa application-related documentation as per the respective government’s checklist, and enrol biometrics, where applicable.

Click here to learn more about the company, its Purpose, Vision, Mission and Core Values.

 

Why work with VFS Global

VFS Global is dedicated to fostering an inclusive, innovative culture driven by excellence, robust work ethics, and a strong commitment to employee development. With over 12,000 employees from 150+ nationalities, we champion diversity, equity, and work-life balance, empowering our workforce through global opportunities, continuous education, and sustainable practices that create a positive impact.

Click here to learn about our Employee Value Proposition and initiatives that make us a workplace that is empowering, engaging and inclusive.

 

Social Channels

LinkedIn

Instagram

Facebook

X

Weibo (only for China)

Apr 22, 2025
Career Opportunities: Conseiller d'Entretien Campus France (85772)
VFS Global Algeria
Job Description Liaise with internal stakeholders to ensure buy-in for VAS deliverables. Ensure adherence to the approval process from local/central post (Missions). Coordinate with the unit and operation managers on a day to day basis. Manage all the day to day activities and ensure team management and welfare initiative are undertaken. Collect financial/ Non-financial data & Compile and maintain VAS Reports and documents for management. Build and maintain strong relationships with clients/ customers (service providers, etc.) to ensure customer satisfaction. Manage customer complaints in collaboration with the CX team. Good relationship with Agents & Trade to build the Visa Concierge business. Recommend, select, and help locate or obtain products based on customer needs and desires. Analyse the business operations, appropriateness and reliability of local contacts vis-à-vis clients. Lead contracts & agreements with partners/missions/VACs Manages...
Mar 28, 2025
Career Opportunities: Officer - Operations - P5 (85632)
VFS Global Metro Manila, Philippines
Job Description Document scrutiny and collection of applications for visa processing. Handle customer/applicant queries personally or via email, telephone. Handle cash and bank related transactions if assigned and ensure 100% accuracy. Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors. Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc. Maintain compliance to the standard operating procedures, manuals etc. without deviation in process. Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants/ customers. Encourage applicants to provide feedback on services provided and their overall experience at the application centre. Ensure that the entire process is completed within the mandated Turn Around Time. Assist Deputy Manager/Operations Manager in execution of WB...
Mar 27, 2025
Career Opportunities: Officer - Operations - P5 (84601)
VFS Global Tunis, Tunisia
Job Description Document scrutiny and collection of applications for visa processing. Handle customer/applicant queries personally or via email, telephone. Handle cash and bank related transactions if assigned and ensure 100% accuracy. Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors. Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc. Maintain compliance to the standard operating procedures, manuals etc. without deviation in process. Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants/ customers. Encourage applicants to provide feedback on services provided and their overall experience at the application centre. Ensure that the entire process is completed within the mandated Turn Around Time. Assist Deputy Manager/Operations Manager in execution of WB...
Mar 26, 2025
Career Opportunities: Team Member - Legal - P3 (84980)
VFS Global Shenyang, Liaoning, China
Job Description Team Member - Data Privacy Analyst Location/s: China Department: Data Privacy Level: Professional (P3) No. of Openings: 1 Purpose of Role: The Team Member - Data Privacy Analyst will support the Data Protection Counsel/Manager in ensuring that all company systems and procedures comply with relevant data privacy laws and regulations. Additionally, the role entails serving as a subject matter expert in data protection, promoting best practices and developing policies, procedures, and metrics to enhance data privacy and protection initiatives. Duties & Responsibilities: Privacy and Data Protection Compliance • Responsible for high level Compliance related to privacy, data protection, and confidentiality. • Ensure that both existing and new services comply with privacy and data protection obligations, collaborating with stakeholders across departments. • Maintain appropriate privacy and confidentiality consent, authorization forms, information...
Mar 24, 2025
Career Opportunities: Team Member - Service Consultant - P-5 (85244)
VFS Global Kolkata, West Bengal, India
Job Description Primary Responsibility: Manage day-to-day activities of VAS business as defined in the function below: Complete knowledge of Visa Documentation both online and offline for countries like US, UK, Schengen, Australia, Canada, UAE, SEA, etc Advising Checklist of Visa Documentation to Applicants Visa process knowledge and documentation completion and a application on behalf of Applicants Knowledge of all Visas like Tourist, Work, Settlement, Immigration Good relationship with Agents & Trade to build the Visa Concierge business Advisor to Visa Applicants on latest changes and additions to Visa Application processes Cross-selling of other VASCO products like Insurance, Hotels, Tickets, Forex, SIM Cards to the Visa applicants Maintain records related to sales on POS. Email sales reports and submit cash at the end of the day to the Supervisor. Watch for and recognize security risks and thefts, and know how to...