Bank of America
Addison, TX, USA
Job Description: Manages a team or multiple teams in a global markets operations support function in one or more product areas. Manages operations functions that typically have a high level of regulatory risk, monetary exposure and loss potential due to transaction size and daily production windows, which can impact client relationships. Manages daily activities ensuring adherence to deadlines and quality standards and adherence to procedures and regulatory requirements. Develops and implements new processes and procedures to improve operating efficiency, timeliness and workflow coordination. May have responsibility for or provide input on budget/expense management, reporting and forecasting. Requires full working knowledge of global markets operations functions and specific products/services managed. Responsible for decisions related to staffing and employee development. Interacts with business partners and their support groups (Compliance, Audit, Finance, etc.), as well as...