Bank of America

Job Description: We are looking for an experienced leader for a Release Train Engineer (RTE) role. This servant leader will build and lead a team of Scrum Masters and RTEs to deliver technology products and services on the EDPS Release Train. Key responsibilities include optimizing the flow of value delivered by Agile Release Trains and coordinating the ART ceremonies, managing dependencies across teams, and providing visibility into the business value delivery and the overall program increment. This role ensures impediments are resolved quickly, protects the teams from outside disruptions to delivery, and drives continuous improvement across the EDPS space. They may also act as an Agile Coach, promoting and coaching the Agile mindset and principles, enabling the group to become high-performing. Key Responsibilities: • Guide and coach EDPS and business leaders, teams, RTEs and Scrum Masters across ARTs on Agile practices, and develop their understanding of Agile principles....

Job Description: Resolves research and adjustment inquiries within the bank's practices and procedures. Responsibilities include: investigates daily incoming research and adjustment inquiries; resolves differences; answers service requests and inquiries received from various channels; determines accounting entries and makes appropriate disposition. Maintains internal operational and financial controls and ensures that they are observed for all assigned cases. Ensures that all cases are resolved in compliance with industry regulations and bank procedures, integrity levels of the department's case management system and financial controls. May provide support to and training to other researchers within the department. Has thorough knowledge of the Research & Adjustments function and handles more complex cases which require analytical and problem resolution skills. Required Skills Must be a current participant in the Year Up program through Bank of America Job Band: H7...

Job Description: At Bank of America, we handle the finances of over 67 million client relationships every day, including helping them save, borrow and invest for today and for their future. We stand by our clients each and every day giving them the power to realize their personal financial goals and help make their financial lives better. If you join our team, we'll count on you to care for, advise and guide our clients when they need us most - whether they're just starting out, buying a home, building a family or planning for retirement. We're looking for the next generation of Client Service Representatives - those with a passion for growing a long-term career, building relationships and working with a team of client professionals in one of our Consumer Client Services centers. The Client Service Representative role is meant for those looking to make a real impact and build a career in financial services. The role is ideal for those with a passion for assisting clients with...

Job Description: Come join an exciting team within Global Information Security (GIS). Cyber Security Technology (CST) is a globally distributed team responsible for cyber security innovation and architecture, engineering, solutions and capabilities development, cyber resiliency, access management engineering, data strategy, deployment maintenance, technical project management and information technology security control support. Support GIS Architecture and Engineering Projects. This position is involved in architecture, engineering and design of solutions associated with Data Loss Prevention and Database Access Management security control infrastructure. This position is crucial to support the EDLP compliance tools and GIS applications. This person will be responsible for forecasting resource needs, timeline/deliverable projection, coordination of effort, project management, creating development requirements/success criteria which will be used by groups to create effective and...

Job Description: Balance Sheet Management (BSM) is a division within the CFO group responsible for providing executive management with accurate and timely forecasts of the balance sheet and Net Interest Income (NII). Another critical BSM function is the measurement and analysis of Interest Rate Risk (IRR) using various methods. This information provides the framework that allows the company to position its balance sheet consistent with its risk appetite and expectations for changes in interest rates. BSM maintains close partnerships with various groups across the enterprise, providing key input to critical processes and strategic decisions. Coordination with Global Risk, Model Risk, Investment Securities Portfolio Managers, and other Treasury teams facilitates strategic ALM decisions within a controlled framework. The Interest Rate Analytics (IRA) team within BSM provides quantitative analytics for senior management to monitor the bank's balance sheet positioning, and to...

Job Description: Position Summary: Deliver complex data solutions via Cognos software to accomplish technology and business goals. Key responsibilities include Server Architecture, Administration, and SDK code design experience and delivery tasks associated with the integration, cleaning, transformation and control of data in operational and analytics data systems. Guide stakeholders, Product Owners, and Software Engineers through the design and execution processes. Provide technical thought leadership based on the significant experience and Business Intelligence best practices. Implement multiple complex data solutions that require integration across multiple data flows and systems. Required Skills 10 + years Cognos experience in an enterprise shared large scale multi-tenanted environment. Cognos administrator experience including technical support; troubleshooting report design; monitoring system usage. Deployment of Cognos in a clustered environment and...

Job Description: Line of Business Role Description Responsible for assisting clients and internal partners with complex technical support of merchant hardware and software services. Success in this role wil require the ability to rapidly diagnose customer issues and problem solve with urgency. It's important to know how to deescalate an incident and when to escalate to senior team member to ensure efficient resolution while delivering a great overall support experience. Required Skills: 3+ years of inbound call center and technical troubleshooting experience Ability to solve complex problems through root cause analysis and collaboration across a wide population Ability to read technical logs related to terminal activity in order to troubleshoot reported issues Positive outlook and keen to learn to learn and develop skills while contributing to a high performing and enthusiastic team Be the advocate for clients by taking ownership, acting with empathy and connecting...

Job Description: This role is a key member of the Risk Governance team that provides critical support and will coordinate Enterprise risk and control governance across several Global Technology divisions, related to Model/AI Governance, Risk & Control Self-Assessment (RCSA), Risk ID, Fraud Assessment and Self-evaluation of Compliance Risk (SECR). The best teammate for this role will possess strong organizational, analytical and execution skills, pay close attention to details, is a great communicator and collaborator, and excels at being deadline oriented to succeed in a fast-paced environment. The strongest candidates will have a love for investigating, analyzing and problem solving; great partnership and communication skills; and ability to understand the details, as well as synthesize them into meaningful recommendations, conclusions, and management reporting. Key Responsibilities: Responsible for oversight, execution, and management of multiple risk governance...

Job Description: Portfolio Strategy Lead At Bank of America, we're guided by a common purpose: to help make lives better by connecting our internal users with the tools and resources they need to be successful. Our Enterprise Experience Design (EXD) organization covers a wide skill set including strategic, interaction, visual design and research with a core team of folks who are constantly iterating, problem solving, and collaborating to create experiences that will help our users do their best work in more customized, intuitive, innovative, engaging, secure, and time-saving ways. Our portfolio strategy mission is to create synergy and drive innovation across lines of businessesthrough strategic planning and visioningto ensure alignment to our enterprise design strategyandthe continued improvement of our employee's experience. As a Portfolio Strategy Lead, you Have a natural ability to reduce complexity, tell compelling stories, and identify connections that makes...

Job Description: Line of Business Role Description Responsible for daily balancing and exceptions of merchant funding and Card Network settlement. Provides resolution of operational accounting out of balances including in-depth analysis. Success in this role will require the ability to take action based on process characteristics of complex issues related to operational accounting functions. It is important to know when to escalate to a senior member to ensure efficient resolution while delivering a great overall support experience. Key Responsibilities Makes decisions based on analytical research and judgement Leverages reporting and reviews entries needed to reconcile Resolves unreconciled items and exceptions Accurate data entry into systems of records to capture inquires, work performed and to complete fund transfers Follows bank policies and procedures for the proper escalation of unresolved issues to appropriate internal teams Required Skills Ability to...

Job Description: Job description: Strong IT professional providing Production Support for multiple infrastructure applications and systems, while driving continued IT Operations Management service improvements. Possess strong analytical ability in solving IT problems, working towards automation, and elimination of systems and or process bottlenecks. Ability to lead and coordinate timely issue resolution for critical applications in partnership with other technicians from database, web service, network, storage, OS system admin, application developer, and management teams. Experience with Java, UNIX OS, Perl and Python scripting, SQL query, System Analyst, web services, monitoring, documentation, change control, troubleshooting, PowerShell, and process improvement. Work with application owners, both Business owners and Engineering teams, along with operation services, to establish Business and Technical monitoring strategies, including instrumentation of the systems,...

Job Description: At Bank of America, we handle the finances of over 67 million client relationships every day, including how to help them save, borrow and invest for today and for their future. We stand by our clients each and every day giving them the power to realize their personal and business financial goals and help make their financial lives better. If you join our team, we'll count on you to care for, advise and guide our small business clients when they need us most - whether they're just starting out, expanding, or managing the day-to-day. We're looking for people with passion and drive to provide comprehensive financial solutions to our small business clients. You'll be empowered to deliver the full spectrum of business and personal financial solutions to meet our client's needs and help make their financial lives better. As part of the Bank of America team, Small Business Bankers have access to industry-leading products and services, award-winning platforms and client...

Job Description: At Bank of America, we handle the finances of over 67 million client relationships every day, including how to help them save, borrow and invest for today and for their future. We stand by our clients each and every day giving them the power to realize their personal and business financial goals and help make their financial lives better. If you join our team, we'll count on you to care for, advise and guide our small business clients when they need us most - whether they're just starting out, expanding, or managing the day-to-day. We're looking for people with passion and drive to provide comprehensive financial solutions to our small business clients. You'll be empowered to deliver the full spectrum of business and personal financial solutions to meet our client's needs and help make their financial lives better. As part of the Bank of America team, Small Business Bankers have access to industry-leading products and services, award-winning platforms and client...

Job Description: At Bank of America, we handle the finances of over 67 million client relationships every day, including how to help them save, borrow and invest for today and for their future. We stand by our clients each and every day giving them the power to realize their personal and business financial goals and help make their financial lives better. If you join our team, we'll count on you to care for, advise and guide our small business clients when they need us most - whether they're just starting out, expanding, or managing the day-to-day. We're looking for people with passion and drive to provide comprehensive financial solutions to our small business clients. You'll be empowered to deliver the full spectrum of business and personal financial solutions to meet our client's needs and help make their financial lives better. As part of the Bank of America team, Small Business Bankers have access to industry-leading products and services, award-winning platforms and client...

Job Description: The Small Business Banker Manager is accountable for the execution of the sales delivery model to achieve targeted performance and growth of the Bank of America Small Business segment. Directly manages a team of Small Business Bankers (SBB), who provide comprehensive financial solutions to small businesses with annual revenues from $500K up to $5 million, and/or manage a team of Small Business Consultants (SBCs), who are the primary point of contact for small business customers that walk into the financial center. Majority of their time will be spent working in the field with SBBs and in the Financial Centers with SBC meeting with clients and coaching associates. Partners with the Financial Center, Small Business Client Management, Customer Contact Center, Merchant, Business Banking and other leadership to deliver an integrated and seamless Bank of America experience for these clients. Implements sales management routines to acquire new small business...

Job Description: The Small Business Banker Manager is accountable for the execution of the sales delivery model to achieve targeted performance and growth of the Bank of America Small Business segment. Directly manages a team of Small Business Bankers (SBB), who provide comprehensive financial solutions to small businesses with annual revenues from $500K up to $5 million, and/or manage a team of Small Business Consultants (SBCs), who are the primary point of contact for small business customers that walk into the financial center. Majority of their time will be spent working in the field with SBBs and in the Financial Centers with SBC meeting with clients and coaching associates. Partners with the Financial Center, Small Business Client Management, Customer Contact Center, Merchant, Business Banking and other leadership to deliver an integrated and seamless Bank of America experience for these clients. Implements sales management routines to acquire new small business...

Job Description: At Bank of America, we handle the finances of over 67 million client relationships every day, including how to help them save, borrow and invest for today and for their future. We stand by our clients each and every day giving them the power to realize their personal and business financial goals and help make their financial lives better. If you join our team, we'll count on you to care for, advise and guide our small business clients when they need us most - whether they're just starting out, expanding, or managing the day-to-day. We're looking for people with passion and drive to provide comprehensive financial solutions to our small business clients. You'll be empowered to deliver the full spectrum of business and personal financial solutions to meet our client's needs and help make their financial lives better. As part of the Bank of America team, Small Business Bankers have access to industry-leading products and services, award-winning platforms and client...

Job Description: At Bank of America, we handle the finances of over 67 million client relationships every day, including helping them save, borrow and invest for today and for their future. We stand by our clients each and every day giving them the power to realize their personal and business financial goals and help make their financial lives better. If you join our team, we'll count on you to care for, advise and guide our small business clients when they need us most - whether they're just starting out, expanding or managing the day-to-day. We're looking for people with passion and drive to provide comprehensive financial solutions to our small business clients. You'll be empowered to deliver the full spectrum of business and personal financial solutions to meet our client's needs and help make their financial lives better. As part of the Bank of America team, Small Business Consultants have access to industry-leading products and services, award-winning platforms and...

Job Description: At Bank of America, we handle the finances of over 67 million client relationships every day, including helping them save, borrow and invest for today and for their future. We stand by our clients each and every day giving them the power to realize their personal and business financial goals and help make their financial lives better. If you join our team, we'll count on you to care for, advise and guide our small business clients when they need us most - whether they're just starting out, expanding or managing the day-to-day. We're looking for people with passion and drive to provide comprehensive financial solutions to our small business clients. You'll be empowered to deliver the full spectrum of business and personal financial solutions to meet our client's needs and help make their financial lives better. As part of the Bank of America team, Small Business Consultants have access to industry-leading products and services, award-winning platforms and...

Job Description: At Bank of America, we handle the finances of over 67 million client relationships every day, including helping them save, borrow and invest for today and for their future. We stand by our clients each and every day giving them the power to realize their personal and business financial goals and help make their financial lives better. If you join our team, we'll count on you to care for, advise and guide our small business clients when they need us most - whether they're just starting out, expanding or managing the day-to-day. We're looking for people with passion and drive to provide comprehensive financial solutions to our small business clients. You'll be empowered to deliver the full spectrum of business and personal financial solutions to meet our client's needs and help make their financial lives better. As part of the Bank of America team, Small Business Consultants have access to industry-leading products and services, award-winning platforms and...