5 jobs found in costa rica

About the Role Our People Operations team support the administration of employee lifecycle by helping employees and management with any queries they might have. This is extra important when you consider how much we care about our employees at Uber, so our mission is to make sure they have what they need so that thy'll be set up for success. We're looking for a new member of our team in Costa Rica who'll be in the daily operations management as well as the connection between other HR teams (benefits, compensation, mobility, etc), the employees and the business. If you're into helping people solve problems, enjoy team work and overall driven by build something awesome and share it with the world, this migt be for you. Keep reading and apply! What You'll Do • Manage the complete onboarding lifecycle for new employees from offer letter to first day • Shape the future of the new employee onboarding experience by helping to automate and streamline the process • Maintain and...

At Uber, providing world-class support to our partners (riders, drivers and restaurants) is essential to our success. Building the capability of our support teams to consistently deliver elevated levels of service is challenging and complex - and incredibly satisfying! We are looking for a Learning Delivery Specialist to facilitate and implement our training programs across Community Operations. This role is pivotal in ensuring we're able to build the best learning experience to increase retention and transfer of both technical and non-technical subject matter.In this role you will support our CS community to become more proficient in their role and perform at their best! What You'll Do • Support Instructor led and virtual instructor led learning delivery in more than one environment (BPO/COE/GL), region and multiple LOBs • Deliver the trainer events • Review training content and design (provide input / feedback) • May conduct projects or perform tasks or larger projects •...

Whether it's a sandwich, a burrito, or groceries, the Uber Eats team builds technology to connect people with what they want, when and where they want it. Our Strategy & Ops team empowers our regional and local teams through insights, analysis, and thought leadership. About the Role As our Merchant Operations & Strategy Analyst for Uber Eats, you will play a key role for the business by improving our customers' experience through initiatives focused on Merchants. You will be responsible for performing several analysis and projects that impact our main Experience OKRs such as RoR, rC/R, E2E, and Restaurant Defects (non-exhaustive). Also, you will act as our analytical expert regarding merchants' performance and behavior in Central America, allowing us to better understand our metrics and to discover or implement potential solutions to improve them! This role is going to be a part of our Central America Operations team, but also will be working closely with the Merchant...

About the Role The Partner Success Specialist role is a great opportunity to demonstrate your relationship and portfolio management skills for the assigned territory! This role focuses on post-sales of Medium-to-Big Sized Business, deepening the relationship with our restaurant partners to increase retention as well as driving business growth, with mutually helpful outcomes. Partner Success Specialists are essential to retaining our highest value accounts, ensuring partners are successful on our platform and exploiting opportunities to improve core business metrics for our restaurants and for Uber Eats. What you'll do • Lead post-deal partner management for a high value and high potential portfolio • Own partner relationships to yield metrics outcomes. Achieve revenue growth targets for your partners, product features and ensure high retention by driving mutual business value • Be the voice of the customer to internal stakeholders - translate their needs and advocate on...