Company Description
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
Our Purpose
Our purpose is to elevate human potential by helping people feel their best.
"From day one, we enable our people to discover their own purpose. Because we know that when everyone is connected to their own purpose and aligned with the company’s purpose, it allows us to propel each other forward. And truly realize the full potential within every one of us."
— Calvin McDonald, CEO
Our Vision
We create transformative products and experiences that build meaningful connections, unlocking greater possibility and wellbeing for all.
Our Core Values
What we hold as most important.
Personal Responsibility
We act with honesty and integrity, taking full accountability for our choices and their impact.
Connection
We build trusting relationships by valuing and celebrating each human’s uniqueness.
Inclusion
We remove barriers to equity so that everyone has a sense of belonging.
Courage
We have the heart and strength to do big, challenging, and important things for each other and our planet.
Fun
We infuse joy and laughter into all we do, which allows us to turn work into play.
Our Culture
We are a team of committed people who care deeply for each other, believe anything is possible, and relentlessly pursue our growth together.
Inclusion, Diversity, Equity, and Action (IDEA) at lululemon
Our IDEA mission is to expand being well to encompass a culture of inclusion where diversity is celebrated, equity is the norm, and action is the commitment.
In June 2020, we shared the following commitments to accelerate our mission to drive meaningful, lasting change in the world and promote wellbeing across our communities.
• Increase funding, accelerate actions, and create accountability for Inclusion, Diversity, Equity, and Action.
• Create an ongoing dialogue between underrepresented members of our collective with Calvin McDonald and our Senior Leadership Team.
• Expand our training, learning, and development to support Inclusion, Diversity, and Equity.
• Increase diverse representation among our employees and our collective.
• Use our brand and our voice to advocate for change.
• We have committed $5 million USD per year to support with our commitments and we continue to share updates on our IDEA efforts and commitments in our annual Impact Report.
Some key recent investments include:
Design
o Designing across our entire business for as many people as possible, including store locations, employment policies, and product and guest interactions.
IDEA Learning
o Developed and piloted IDEA toolkits focused on inclusive language, conscious and unconscious behaviours, cultural humility, and harm reduction practices.
People Networks at lululemon
o The intention of these networks is to cultivate safe spaces, and community for employees with intersectional and marginalized identities and supporters to connect, restore, grow, and develop. To date, these networks have created spaces for 1,200 employees.
Together and in partnership with the business, our networks help foster a more diverse, inclusive, and equitable workplace that is aligned with our values and purpose.
o At lululemon, we have ten People Networks, representing Asian, Black, Chronic Illness, Mental Health & Disabilities, Indigenous, Jewish, Latiné, LGBTQIA2S+, Size Inclusivity, South Asian and Women in STEM.
Accommodations Program
o At lululemon, our goal is to foster a respectful, positive, and inclusive work environment where diversity and inclusion are not only celebrated but fully expressed as a defining aspect of our culture. One of the ways we experience this is by actively removing barriers to equity and ensuring that every employee has equitable access to our hiring processes and workplace, through our workplace Accommodation Program. When a barrier is identified, we are committed to exploring options to remove the barrier. lululemon will reasonably accommodate applicants and employees who qualify for a medical, religious or other accommodation to the extent required by law. Even when lululemon is not legally required to do so, we may still attempt to support an employee's request, per our IDEA commitments.
IDEA Global Internship Program
o This program provides interns with the space to be their authentic selves in our inclusive environment, where they grow through our 3-tier support system and have unlimited opportunities to make an impact and be celebrated.
o During the 12-week paid program, our interns are provided with skills for the future and given insight into our whole business and sector through a thoughtfully curated internship curriculum. In 2021, 87% of our interns were from underrepresented groups and located across Canada, the USA and Australia.
• To learn more about our journey and progress, follow this link here.
Our Impact Agenda
Our Impact Agenda outlines our social and environmental commitments and multi-year strategies to contribute to a healthier world. Established in 2020 to guide our efforts internally and address the increasing need for systemic change in our industry and around the world, our Impact Agenda is informed by our values, progress, and learnings, and issues that matter most to our people, brand, and industry.
Our Pillars
We take a holistic approach to driving positive impact, and draw inspiration from the interconnectedness of our people, product, planet, and the communities we serve – when we focus on one, we also impact another.
Three pillars address critical social and environmental issues, each with a vision for success, goals, and commitments, and opportunities that support our business and ambition to be a responsible industry leader and do what’s right.
1| Be Human
Our vision for creating environments that are equitable, inclusive, and foster growth for our employees, ambassadors, and the people who make our products (makers).
2| Be Well
Our vision for advancing equity in wellbeing and contributing to conditions for the communities we serve to thrive.
3| Be Planet
Our vision for minimizing environmental harm and restoring a healthy planet.
To learn more about our Impact Agenda and our pillars, visit this page here.
Our Global Benefits
Investing in our people is a top priority. We believe that when life works, work works. With extended health plans, paid time off, savings plans, employee discounts, fitness classes, and more, our benefits support our values and recognize our teams for their performance and dedication.
A few examples of uniquely lululemon offerings available globally include:
Supporting Employee Wellbeing
Our extended physical and mental health benefits plans assist and supplement the needs of our people.
Sweaty Pursuits
Our Sweaty Pursuits program provides all employees with a monthly allocation of dollars to support big and small health goals.
Employee Assistance Program
EAP provides free, confidential, 24/7 support to all lululemon employees and their families in a variety of areas, from mental wellbeing to financial services to advice for new parents – no matter the topic or circumstance.
Fund Your Future
We offer long-term savings plans and an Employee Share Purchase Plan (ESPP) to help our people fund their future.
Parenthood
Our Parenthood program provides paid leave of up to six months to global employees at all levels. This applies to maternity, paternity, and adoption leaves.
Pay Equity
We believe in equal pay for equal work and have achieved 100% gender pay equity since 2018. Built into our year-end review process, we address any gaps on an annual basis.
Goal Setting & Experiences
We offer access to our Purpose, Vision, & Goals program and provide tools and immersive experiences that enable people to realize what’s truly important to them.
Competitive Discount
We offer a generous discount for our employees to enjoy lululemon product.
Stay in the know
lululemon | A day in a life of… Monique Rollocks at our Vancouver Store Support Centre