Salesforce and sales systems are critical to the overall success of Klaviyo and the Senior Systems Analyst will play an important role in ensuring the effectiveness of those systems. You are a creative mind, with attention to detail, who has an interest in working on projects that create scalable solutions for complex business issues.Our Sales team and other teams that use Salesforce are growing rapidly; you will work on projects that affect 300+ users. The person who would best fit this role is highly collaborative, organized, and can thrive in a fast-paced environment. This hire will report to the Business Systems Manager.How You Will Make a DifferenceCreate process builders, approval rules, validation rules, and flows to support our changing business needsTroubleshoot and refine flows, rules and processes to maximize efficiency of our systemDesign application security using profiles, roles, sharing rules, and permission setsHelp users troubleshoot Salesforce issues and act as the liaison between our users and vendorsPartner with sales, channel managers, and other subject matter experts to gather requirements and configure enhancement requests for Salesforce and other sales systemsPlay an integral role within our team to maintain our overall Salesforce instanceManage integrations between Salesforce and other applicationsPlan, implement, and maintain systems projects, coordinating cross-functionally and with vendors as requiredThis job is located in Boston, MAWho You AreExcited, motivated, and inspired by exceeding goalsHave experience working in a fast-paced environmentHave 3+ years of Salesforce Administration experienceHave experience with Flow automation in SalesforceAre Salesforce Admin and Platform App Builder Certified (preferred)Familiar with Apex (preferred)Are constantly thinking of ways to make a system more efficient and organizedAre results oriented, have strong attention to detail, and are able to prioritize multiple objectives and projectsBA/BS DegreeGet to know KlaviyoKlaviyo is a world-leading marketing automation platform dedicated to accelerating revenue and customer connection for online businesses using the channels they own like email, web and mobile. Enabling brands to leverage these owned marketing channels, Klaviyo makes it easy to store, access, analyze and use transactional and behavioral data to power highly-targeted customer and prospect communications. The company's hybrid customer-data and marketing-platform model allows companies to grow by fostering direct, high-fidelity relationships with customers, without giving up their valuable data to Facebook or Amazon. In 2020, Klaviyo reached coveted unicorn status with a robust Series C of $200m at $4.15B valuation. Innovative companies like Unilever, Custom Ink, and Huckberry sell more with Klaviyo. Learn more at www.klaviyo.com.Klaviyo does not tolerate and prohibits discrimination, harassment or retaliation of or against job applicants, contractors, interns, volunteers or employees by another employee, supervisor, vendor, customer or any third party.