Customer Service Agent

  • Sykes
  • Coosada, AL, USA
  • Apr 27, 2021
Customer Service

Job Description

Job descriptionWork with us and you'll enjoy: Full-Time Schedule (40 hours/week) Starting Base Pay $12.00/hour Pay Increase after 60 daysto $13.50/hour Pay Increase to $15.00/hour after 6 months in production Performance bonus (Earn $1.00/hour + in addition to base pay) Full benefits package including medical, dental, vision, life insurance and company matched 401(k) 100% Paid Training Tuition reimbursement programAt SYKES, we help people one caring interaction at a time - that includes you ! Join us as a Customer Service Representative to answer questions, process transactions and assist customers by phone at the Montgomery location! You'll shine in this role if you have strong listening skills and enjoy a challenging, fast-paced environment.During this time of the COVID-19 pandemic, the SYKES Montgomery Recruiting Team is using video interviewing tools to continue to grow our team, while keeping your health and safety top-of-mind. Apply now to schedule your Virtual interview.Required qualifications, skills and experienceApply with us, if you possess: A high school diploma or GED and are at least 18 years old Ability to type 25 wpm Strong communications skills (both written & verbal) Computer skill Previous experience in a customer service role (preferred, but not required)About SYKESSYKES Montgomery is part of a global company with more than 55,000 employees serving major brands you love. Every time we help people answer a question, solve a problem or find a solution we create a meaningful connection and job fulfillment. Our teams become friends and are part of our family. Answer the call! Apply now to start your journey to a new, exciting career with SYKES Montgomery!EEO statementEOE/Veteran/DisabledEqual Employment Opportunity & Affirmative Action SYKES observes and supports all applicable laws and regulations concerning equal employment opportunities - regardless of race, color, religion, national origin, disability, gender, age, sexual orientation, or any other protected classification.



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