Senior Technical Analyst

  • Experian
  • 92, Jalan Pahang, Pekeliling, 53000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
  • Oct 15, 2021

Job Description

Company Description

Experian is the world's leading global information services company. During life's big moments - from buying a home or a car to sending a child to college to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

We have 17,800 people operating across 44 countries, and every day we're investing in new technologies, talented people and innovation to help all our clients maximize every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.

Learn more at or visit our global content hub at our global news blog for the latest news and insights from the Group

Job Description

Technical Analyst is responsible for delivering the proposed solution with Experian range of products to satisfy client needs. This role develops the solution in accordance to Clients' technical specifications. The technical analyst will be working closely with an Australian Consultancy Team. There will be also other analysts & developers in Experian Global Delivery Center Malaysia who will work alongside to support from both technical and cultural perspectives.
  • Providing high quality technical delivery services to both clients and internal Experian business teams
  • Designs, modifies, develops, write code, configure, tests and implements software customized modules particularly around solution integration with client platforms
  • Troubleshooting software issues relating to all Experian Data Quality applications
  • Identifies and resolves application issues
  • Identification of risk and recommendation of mitigating action
  • Provide technical analysis to customers and business teams based on requirements
  • Distribution/implementation of software releases
  • Provides appropriate research support to business groups within the organization
  • Advises on options, impact on other business processes, and system priorities where appropriate
  • Continuous process improvement
  • Works closely with Delivery Lead in Australia to identify requirements in logical sequence through Q&A, document analysis and task analysis
  • Configure the product functionalities by translating Specifications into logics and scripts.
  • Confirms functionality by conducting tests; modifying configurations and updating Specifications
  • Maintain unit test checklist
  • Ensure issues are identified, tracked, reported on and resolved in a timely manner.
  • Identifies critical issues and provide resolution to mitigate impact on project delivery
  • Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems


  • Bachelor's degree in IT
  • Demonstrate knowledge of
  • Programing skills (JAVA, JavaScript, JQuery, Web Programming in general, UML)
  1. Net & C# are added advantage
  2. Web service technologies such as SOAP, WSDL
  3. XML technologies (XSL, XSD, XPATH....)
  4. Security technologies (LDAP, encryption, certificates, security attacks...)
  5. Web platforms (IIS, Tomcat, WebSphere...)
  6. Performance Testing and optimization techniques and approach
  • Understanding of operating systems
  1. Windows Environments (2000, 2003, XP)
  2. Unix (Solaris, AIX) / Linux
  • Experience working with tools eg: Jenkins, JIRA, Confluence, SVN, Sharepoint, Jmeter, Selenium, Eclipse, GitHub, VSTS, Azure
  • Database Oracle, MS SQL or DB2 is an advantage
  • TCP/IP network environments including troubleshooting network related issues is an advantage
  • Experience in middleware technologies such as IBM MQ or EAI types is an advantage
  • Knowledge of all phases of software development including requirements analysis, design, coding, testing (integration, user, and performance), debugging and implementation
  • Understanding of SDLC (Software Delivery LifeCycle) process
  • Excellent organizational skills with ability to multi task and prioritize work
  • Persistence and attention to detail in problem solving
  • Problem solving and analytical skills
  • Experience of waterfall and/or agile delivery methodologies
  • 3 - 6 years delivery or solution development experience
  • Ability to acquire rapidly and maintain good product knowledge
  • Excellent English oral and written communication skills
  • Preferably to have exposure to development within ERP and/or CRM Systems (SAP, Dynamics 365, Salesforce, Oracle)
  • Experience working within the Data Quality & Data Management domain is an advantage

Additional Information

Experian doesn't just encourage inclusion -- we celebrate it. It's what we call The Power of YOU. We are building a culture where everyone is comfortable bringing their whole self to work. A place where we not only respect our differences and values, but celebrate them in a positive and supportive environment.



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