Installation Manager

Bath Concepts • Salem, Oregon, United States • 5d ago

Installation Manager – Bath & Shower Remodeling

Bath Concepts Independent Dealers is a trusted, locally operated remodeling company known for delivering stylish, low-maintenance, and cost-effective bath, roofing, siding, and window solutions to homeowners, commercial clients, and customers with accessibility needs. Backed by years of experience and a commitment to excellence, we've earned an exceptional reputation for quality craftsmanship in acrylic bath and shower systems—and we bring that same standard to every product we offer.

About the Role: We're looking for an experienced Installation Manager to lead our installation teams. This is a full-time, hands-on leadership role ideal for someone with a background in construction, installation, and quality control who's ready to manage a dynamic team and ensure exceptional customer experiences from start to finish.

Key Responsibilities:

Oversee and schedule all bath system installations
Lead and support installation crews, ensuring timely, high-quality workmanship
Review customer contracts and coordinate product orders
Manage warehouse inventory and vendor relationships
Ensure full customer satisfaction and follow-up after installations
Conduct regular check-ins with clients and request referrals
Handle all permitting, documentation, and CRM updates
Support installers with on-site issues and service calls
Analyze job costs and service trends for continuous improvement
Assist in hiring, onboarding, and training of installation staff
Manage calendars for installation scheduling and time-off requests
Maintain accurate records of timesheets, receipts, and job completions

What We're Looking For:

5+ years of installation or construction experience
Background in acrylic bath systems
Plumbing knowledge (highly preferred)
Proven leadership and team management skills
Quality assurance and customer service experience
Valid driver's license and clean driving record

Compensation & Benefits:

Competitive salary commensurate with experience
Supportive and professional work environment
Opportunity for long-term career growth with a growing company

Join Us! If you're ready to take the next step in your career with a company that values quality, integrity, and customer satisfaction, we'd love to hear from you!