Installation Manager

BCI Acrylic Independent Dealers • Olympia • 4d ago

Installation Manager - Bath & Shower Remodeling Bath Concepts Independent Dealers is a trusted, locally operated remodeling company known for delivering stylish, low-maintenance, and cost-effective bath, roofing, siding, and window solutions to homeowners, commercial clients, and customers with accessibility needs. Backed by years of experience and a commitment to excellence, we've earned an exceptional reputation for quality craftsmanship in acrylic bath and shower systems-and we bring that same standard to every product we offer. About the Role: We're looking for an experienced Installation Manager to lead our installation teams. This is a full-time, hands-on leadership role ideal for someone with a background in construction, installation, and quality control who's ready to manage a dynamic team and ensure exceptional customer experiences from start to finish. Key Responsibilities: • Oversee and schedule all bath system installations • Lead and support installation crews, ensuring timely, high-quality workmanship • Review customer contracts and coordinate product orders • Manage warehouse inventory and vendor relationships • Ensure full customer satisfaction and follow-up after installations • Conduct regular check-ins with clients and request referrals • Handle all permitting, documentation, and CRM updates • Support installers with on-site issues and service calls • Analyze job costs and service trends for continuous improvement • Assist in hiring, onboarding, and training of installation staff • Manage calendars for installation scheduling and time-off requests • Maintain accurate records of timesheets, receipts, and job completions What We're Looking For: • 5+ years of installation or construction experience • Background in acrylic bath systems • Plumbing knowledge (highly preferred) • Proven leadership and team management skills • Quality assurance and customer service experience • Valid driver's license and clean driving record Compensation & Benefits: • Competitive salary commensurate with experience • Supportive and professional work environment • Opportunity for long-term career growth with a growing company Join Us! If you're ready to take the next step in your career with a company that values quality, integrity, and customer satisfaction, we'd love to hear from you!