Join to apply for the
Attorney Relations State Docket CSR
role at
Love's Travel Stops
4 days ago Be among the first 25 applicants
Join to apply for the
Attorney Relations State Docket CSR
role at
Love's Travel Stops
TVC Pro-Driver is a member of the Love’s Family of Companies and is a commercial driver’s license (CDL) protection subscription service with more than thirty-five years of experience assisting individual drivers and fleets in reducing or dismissing fines, preventing downtime for court and protecting compliance, safety and accountability (CSA) scores.
Benefits:
* Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Hiring Immediately
Welcome to Love's/TVC Pro-Driver:
The
Attorney Relations Customer Service Representative
will be responsible for maintaining docket of cases weekly and obtaining updates on those cases in a timely manner. Making sure attorneys are performing to standard.
Job Functions
Includes duties that the employee must be able to perform, either unaided or with the assistance of a “reasonable accommodation.”
To provide the best possible customer service for members, attorneys, and associates through inbound and outbound phone calls
To obtain specific information from a court or attorney regarding a traffic citation and input that information into the computer system
To recognize any case that may need specific actions to be taken and properly notifying Supervisor/Manager
To precisely input any information given by courts or attorneys into the computer system
To properly complete various forms of paperwork needed to handle the case in the best possible manner
To zero out docket weekly
To perform other duties as assigned by team lead/Supervisor when needed
To arrive on time and stay for the duration of your scheduled shift
To maintain proper records of attendance by correctly using the Paycom system
Report to Supervisor/Manager
Experience And Qualifications
High School Diploma (or GED) required
2 years customer service experience preferred
Must be able to type at least 30 WPM
Must be able to operate a computer, use the internet and be familiar with 10-key
Familiarity with Microsoft Office
Excellent verbal and written (both typed and handwritten) communication
Highly self-motivated and results oriented
Ability to perform in a high-energy, dynamic and team-oriented environment
Strong phone presence and ability to handle a high volume of calls
Skills
Skills and Physical Demands:
Must be able to sit eight hours a day
Must be able to type at a computer for eight hours a day, inputting and updating information
Must be able to hear/speak with a customer via phone
Must be able to review, analyze, and communicate information contained on a computer screen
Remote
This location is subject to work in office at the request of the employer
Monday- Friday from 8-5. Schedule as assigned
Our Culture
Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.
Love's is an Equal Opportunity Employer. Veterans encouraged to apply.
Job Category: Corporate
Seniority level
Seniority level Entry level
Employment type
Employment type Full-time
Job function
Job function Legal
Industries Retail
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