Laundry Associate
Location: 2363 S Hamilton Rd Columbus OH
Laundry Associates report to a General Manager and are responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe and friendly store.
Essential Job Functions:
- Provides assistance to customers with use of laundry cards, machine selection and operation, retail sales purchases, wash and fold orders and with any other questions or concerns that arise
- Responsible for accurately utilizing the cash register or point of retail sale computer
- Has a thorough knowledge of the products sold and what they are used for; encourages customers to purchase additional items
- Ensures retail sales items are neatly stocked at all times and communicates frequently with management when inventory or janitorial items are running low
- Utilizes the log books to report any building or equipment maintenance issues; immediately informs supervisor of unsafe situations that arise during a shift
- Accurately and always utilizes log books; knows how to choose the right equipment for the amount of clothing; addresses customer concerns as best as possible; informs supervisor of any customer complaints or claims.
- Adheres to all company policies and procedures, including the attendance policy and presenting to work in a clean uniform
- Follows all safe practices to prevent accidents and injuries to customers and employees
- Understands responsibilities for emergency situations such as fires, floods and severe weather
- Maintains a safe environment inside and outside of the store
- Continually walks the floor picking up debris, emptying trash containers, checking bathrooms and performing other cleaning duties as required
Job Requirements:
- Ability to work a flexible schedule
- Must be able to communicate with all customers and associates in a professional manner
- Must be able to stand for up to 8+ hours at a time for a shift
- Must be able to lift 35 pounds
- Must be able to work well with peers
- Previous experience in customer service or retail is preferred
- Ability to resolve customer issues/complaints in a fashionable and timely manner
- Ability to perform assigned tasks by management
What We Offer:
- Bonus Program
- Benefits for full-time employees
- Company Uniforms Provide
- Competitive Wage
- Employee Discount Program
- Flexible schedules for full-time and part-time employment
- Fun, Energetic Work Environment
- Holiday Pay
- Promotions
- Referral Program
- Retention Program
