Software Engineer, Information Experience

Cisco Systems, Inc. • Research Triangle Park, NC, United States • $126.50k - $182k / year • 2d ago

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Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

The Information Experience team at Splunk is seeking a highly skilled Software Engineer to design and build the next generation of content and knowledge workflow platforms. In this role, you will develop software consistent with Cisco's 'Design Thinking Principles,' placing simplification and User Experience (UX) at the core of your work. You will partner with product management and design teams to build scalable, secure, and AI-integrated solutions that empower our customers and internal stakeholders.

What You'll Do:

Design, develop, and maintain web-based framework applications and internal tools using JavaScript (React/Node.js), PHP, and/or Python to enhance content workflows and operational efficiency.

Critically evaluate and integrate AI methodologies into work processes to improve problem solving and decision making. Build tools and workflows that can operate at scale within a global team.

Collaborate with stakeholders to support and evolve content authoring and publishing ecosystems.

Support the creation of user-friendly and highly functional content websites and content systems that assist internal teams and external users.

Collaborate and work closely with technical writers, UX designers, and product teams to deliver solutions that improve content delivery and user experience.

Minimum Qualifications:

Bachelors + 5 years of related experience, or Masters + 3 years of related experience, or PhD with a focus on building and maintaining content management systems, portals, or similar platforms.

Proficiency in programming languages such as JavaScript, Python, PHP, or similar, and experience with frameworks like React, Angular, or Vue.js.

Ability to identify, diagnose, and resolve technical issues efficiently.

Familiarity with cloud platforms such as AWS, Azure, or GCP, and experience deploying and managing applications for scale in a cloud environment.

Excellent communication skills and experience working in cross-functional global teams.

Preferred Qualifications

Hands-on experience prototyping and building toolsets with LLMs, integrating agentic workflows, and scaling automations to support content deliverables.

Familiarity with content management systems (CMS) and understanding of best practices in content architecture, workflow configuration, and integrations with web applications.

Experience in building and integrating RESTful APIs, MCP, or similar to connect content systems with other applications.

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $126,500.00 to $182,000.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$152,500.00 - $252,000.00

Non-Metro New York state & Washington state:

$135,800.00 - $224,400.00

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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