128 jobs found

Innovate to solve the world's most important challenges Coordinate a team of customer service representatives to ensure all customer needs and expectations are met. You will oversee the response to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will process orders including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies. You will act as a change agent and look for ways to improve Customer Care processes. Key Responsibilities Team Organization & Management Building and maintaining partnership with stakeholders Alignment and standardization MOS (Management Operating System) and Continuous improvement Team and Individual Performance Management REQUIREMENTS...

Coordinate a team of customer service representatives to ensure all customer needs and expectations are met. You will oversee the response to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will process orders including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies. You will act as a change agent and look for ways to improve Customer Care processes. Key Responsibilities ·         Team Organization & Management ·         Building and maintaining partnership with stakeholders ·         Alignment and standardization ·         MOS (Management Operating System) and Continuous improvement ·         Team and Individual Performance...

Cornerstone is a premier people development company. We believe people can achieve anything when they have the right development and growth opportunities. We offer organizations the technology, content, expertise and specialized focus to help them realize the potential of their people. Cornerstone OnDemand is seeking a Senior Software Engineer in Tests to join our testing automation team primarily responsible for development and maintenance of automatic test frameworks. As a member of this team, the tester will work not only in the testing team but also closely with other teams that develop the CSOD applications. The role requires analytical skills and a quick response to changes. The position itself will allow you to expand your knowledge of automatic tests, programming and reporting the state of the application. In this role you will... Design and execute test cases (manual and automation) Estimate the scope and size of the testing effort for a development application Be...

Cornerstone OnDemand is seeking a Product Support Specialist to provide application support for assigned Cornerstone products. The mission is to contribute to the business success of our customers by delivering a world-class support service, providing timely communications, and effective issue resolution. In this role you will... Assist Customers with their technical and operational queries & problems related to Cornerstone Products via phone, email, and ticketing system Ensure that all incidents owned are followed through to resolution, whilst keeping the customer fully informed of progress Ensure that all incidents are accurately and responded to / resolved within operational Service Level Agreements Resolve Customers' issues where possible otherwise provide the relevant information & analysis for further Support levels Participate in testing of new functionalities and other activities leading to better customer experience in collaboration with teams...

Cornerstone OnDemand is seeking French & English-speaking Product Support Specialist to provide application support for assigned Cornerstone products. The mission is to contribute to the business success of our customers by delivering a world-class support service, providing timely communications and effective issue resolution. In this role you will... Assist Customers with their technical and operational queries & problems related to Cornerstone Products via email, ticketing system and phone Ensure that all incidents owned are followed through to resolution, whilst keeping the customer fully informed of progress Ensure that all incidents are accurately and responded to / resolved within operational Service Level Agreements Resolve Customers' issues where possible otherwise provide the relevant information & analysis for further Support levels Participate in testing of new functionalities and other activities leading to better customer experience in...

Innovate to solve the world's most important challenges When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and future shapers! We have an opportunity for a Lead Customer Experience Specialist with German language skills to join our multicompetence international team in Katowice, supporting key industrial Customers throughout Europe.     Join us at Honeywell. The future is what we make it!   Lead Customer Experience Specialist responsibilities: - Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. - You will respond to inbound customer calls and email regarding order inquiry as to ship dates, order changes and returns. - You will assist other customer service associates with administrative duties. - You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to...

Join a team recognized for leadership, innovation and diversity 1. Job Details The Customer Support Organization has an important role to play as they serve as the primary customer contact for an assigned portfolio of accounts they bring the customers, sales and business operations together.  The CX specialist is responsible for commercial and operational activities as part of the Order-To-Cash (OtC) process: i.e. validation and booking of customer orders, managing order changes, providing status updates, managing physical & financial claims with a strong alignment with all relevant internal functions as part of the end-to-end customer experience.   2. Principal Responsibilities  Pre-Order Entry • Timely gather all relevant info to accurately respond to all customer queries related to: product availability, stock levels, list prices where applicable (awareness of confidentiality constraints), lead times, minimum order quantity and/or value • Accurately and on...

The Future Is What We Make It. When you join Honeywell, you become a member of our Global team of thinkers, innovators, dreamers and doers who make the things that make the future. Working at Honeywell is not just about developing cool things. All our employees enjoy access to dynamic career opportunities across different fields and industries. We have an opportunity for a  Senior Customer Experience Specialist  to join our  Katowice site  during this exciting time of expansion for our business. As a member of the Customer Service team, you will handle the Order to Cash process in an accurate and timely manner, ensure performance standards are met and maintained, to achieve the business objectives and reach a high customer satisfaction index. Supporting customers from various countries across Europe will give you a chance to use your language capabilities on day-to-day basis.  Responsibilities • Handle entry level customer related issues and concerns • Record all...

We have a unique  opportunity , to take on Customer Experience Manager role and manage the combined CX legacy AST and legacy HGAS (now SST) GBE in the Safety and Productivity Systems SBG in Katowice Customer Experience Manager role is critical and combines meeting Customer expectations as well as business and hub strategy and priorities. Principal responsibilities Co-create and support implementation as well as drive execution of the SPS hub strategy (CX operations, people initiatives, external cooperation e.g., Universities, ABSL etc.) Drive x-functional alignment and standardization strategies, ensuring Customer experience and efficiency are priorities Drive SST merge transition by standardizing processes and using synergies Build and maintain strong partnership with x-functional stakeholders (ISC, Pricing, C2C, Opex etc.) Manage the team of 60+ total headcount and 6 supervisors as direct reports with focus on operational KPIs, people...

Join the industry leader to design the next generation of breakthroughs Responsible for driving sales for specific customer accounts or region. You will achieve increased sales targets from existing accounts/customers aligned with business initiatives. You will increase sales by recommending new product offerings to existing customers. You will be responsible for increasing the customer base and influence cross-functional teams to eliminate barriers to sales success. You will drive new customer leads to outside sales. You will liaise with multiple factions to help prevent and resolve customer problems. You will analyze sales statistics and business needs to provide recommendations to customers and stakeholders. Key Responsibilities 1. Support sales team in concepts preparation and quotations. 2. Supporting designers in the preparation of specifications based on the company's solutions. 3. Technical support of the VAPA product. 4. Coordinating and supervising the correctness...

Innovate to solve the world's most important challenges Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will assist other customer service associates with administrative duties. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies. Key Responsibilities • Interacts w/ customers prior to and after sale • Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction • Develops and maintains positive customer relations • Coordinates w/...

Innovate to solve the world's most important challenges Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will assist other customer service associates with administrative duties. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies. Key Responsibilities • Interacts w/ customers prior to and after sale • Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction • Develops and maintains positive customer relations • Coordinates w/ various...

Join a team recognized for leadership, innovation and diversity The Future Is What We Make It. When you join Honeywell, you become a member of our Global team of thinkers, innovators, dreamers and doers who make the things that make the future. Working at Honeywell is not just about developing cool things. All our employees enjoy access to dynamic career opportunities across different fields and industries. We have an opportunity for a  Senior Customer Experience Specialist  to join our  HBT team  during this exciting time of expansion for our business. As a member of the Customer Service team, you will handle the Order to Cash process in an accurate and timely manner, ensure performance standards are met and maintained, to achieve the business objectives and reach a high customer satisfaction index. Supporting customers from various countries across Europe will give you a chance to use your language capabilities on day-to-day basis.  Responsibilities • Handle...

This position will be responsible for overseeing cash collection and disputes team members. Information and materials generated from this department will be in direct supervision of the Collections and Disputes Manager including but not limited to, monitoring key performance indicators to ensure teams are staying within assigned adjustment perimeters, monitoring daily collection and disputes activity to ensure appropriate cash collection and preservation efforts are being made, training and coaching team on best cash management practices, and direct communication with regional and strategic business unit organizations. This position oversees Collections, Disputes and some Billing teams. Responsibilities Oversee collections and disputes operational areas Claim Posting Claim Collections Refund and Co-Pay processing Billing software Processes, policies, and procedures Analyze and rectify claims issues/disputes with payers by timely follow up of...

This position will be responsible for overseeing cash collection and disputes team members. Information and materials generated from this department will be in direct supervision of the Collections and Disputes Manager including but not limited to, monitoring key performance indicators to ensure teams are staying within assigned adjustment perimeters, monitoring daily collection and disputes activity to ensure appropriate cash collection and preservation efforts are being made, training and coaching team on best cash management practices, and direct communication with regional and strategic business unit organizations. This position oversees Collections, Disputes and some Billing teams. Responsibilities Oversee collections and disputes operational areas Claim Posting Claim Collections Refund and Co-Pay processing Billing software Processes, policies, and procedures Analyze and rectify claims issues/disputes with payers by timely follow up of...

THERAPEUTIC AREA ADVISOR Contract: Full time Location: Polska (Woj. wielkopolskie, zachodniopomorskie, dolnośląskie) Therapeutic Area Advisor is responsible for presentation and promotion of assigned products to HCPs in assigned territories, in compliance with ethical rules and according to the marketing and sales strategies defined for the hematology therapeutic area The responsibilities & the impact YOU will have: Essential duties and responsibilities: • Communicate appropriately with customers, delivers convincing therapeutic information on products to the physicians. • Builds a professional image of the company, identifies, develops, finalizes new promotional opportunities, builds, and maintains trustful relationships with customers and collaborators. • Identifies and analyzes opportunities and problems and make proposals for appropriate improvements. • Acts as a subject area expert and creates awareness of patient journeys,...

Join a team recognized for leadership, innovation and diversity The Future Is What We Make It. When you join Honeywell, you become a member of our Global team of thinkers, innovators, dreamers and doers who make the things that make the future. Working at Honeywell is not just about developing cool things. All our employees enjoy access to dynamic career opportunities across different fields and industries. We have an opportunity for a  Senior Customer Experience Specialist  to join our  Katowice site  during this exciting time of expansion for our business. As a member of the Customer Service team, you will handle the Order to Cash process in an accurate and timely manner, ensure performance standards are met and maintained, to achieve the business objectives and reach a high customer satisfaction index. Supporting customers from various countries across Europe will give you a chance to use your language capabilities on day-to-day basis.  Responsibilities •...

Join a team recognized for leadership, innovation and diversity When you join Honeywell , you become a member of our global team of thinkers, innovators, dreamers and future shapers! We have an opportunity for a Lead Customer Experience Specialist with French language skills to join our multicompetence international team in Katowice, supporting key industrial Customers throughout Europe.     Join us at Honeywell. The future is what we make it!   Senior Customer Experience Specialist responsibilities: - Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. - You will respond to inbound customer calls and email regarding order inquiry as to ship dates, order changes and returns. - You will assist other customer service associates with administrative duties. - You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product...

Global Tax Tech, STA - SigniFI - EMEA Location: Warsaw, Poland or Pratica di Mare, Italy Contract: Full-time, Fixed-term (2 years) Johnson & Johnson's Global Tax Operations Team is seeking a Senior Tax Analyst - Global Tax Technology based preferably in Warsaw, Poland with additional locations in Shanghai and India. This role will be a SigniFI project-based role focusing on the Central Finance project with additional support of ongoing TransAct project for 2 years as part of the Global SigniFI tax team, responsible for partnering with various tax groups, Finance, J&J IT and external vendors across the EMEA and ASPAC regions to help ensure that the target state global design drives standardization and operational efficiencies in legal entity global tax reporting, compliance, planning, and transfer pricing. Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and...

Deliver business value through Right and Fast partnership If you are an ambitious sales professional, If you are looking for a next career step, where you will be able to leverage your expertise in channel management, If you are passionate about cutting-edge technology,   Then you might be our next Sr Channel Account Manager Poland   Honeywell Safety and Productivity Solutions is looking for a result-driven and customer-oriented sales professional to join our EEM team as a Channel Account Manager .   This role is a combination of sales and business development functions aiming at development of existing and prospective channel partners across the region. As Sr Channel Account Manager , you will be responsible for maximizing the use of our products and services portfolio, minimizing dependency from specific products or opportunities, ensuring a sustainable growth, as well as articulating a healthy margin, while establishing long term...