BAE Systems
Chesapeake, VA, USA
Job Description BAE Systems is looking for a Field Service Technician to provide on-site Information Technology support at its Falls Church, VA location. In the role of Field Service Technician, you will have the opportunity to work as part of a dynamic team dedicated to supporting a unique customer base, both locally and remotely. The ideal candidate will possess strong, proven customer service skills, and the ability to deliver a high-level user experience. In this job you will: Provide technical support to both local and remote end-users with the installation and troubleshooting of hardware/software and networking components to meet individual computer needs Perform root-cause analysis to diagnose, troubleshoot and resolve issues, and/or route through proper escalation channels, as needed Provide audio-visual support for the on-site conference center and additional meeting rooms. Provide high-level support to members of the executive C-Suite Manage and facilitate moves,...