Encore
Dallas, TX, USA
Position Overview Responsible for supporting the Director, Event Technology with all audio-visual services duties in locations producing greater than three million dollars in revenue. Acts as a liaison between the Operations and Sales teams. Maintains a profitable location while controlling costs and achieving the overall goals of the organization. Key Job Responsibilities Operations Management • Directs the operations team on daily equipment setups and strikes. • Ensures appropriate business levels will be accommodated by scheduled staff members and delegates tasks appropriately. • Mentors and supervises operational staff to provide outstanding customer service, ensuring that room sets are completed according to the company's standards. • Establishes excellent working relationships with hotel/resort staff and executives, team members, neighboring locations, and all vendors. • Utilizes the billing system to coordinate invoicing activities and ensures accuracy. Asset...