Fulton Bank
Remote
Value Proposition Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers. Overview The Customer Care Specialist Bilingual provides exemplary service while facilitating customer transaction or requests and resolving varied customer banking inquiries for customers calling into the Fulton Bank call center in both English and Spanish. The Customer Care Specialist embraces, promotes, and is accountable for delivering Fulton's superior customer experience program by resolving issues, addressing concerns, and making relevant, consultative recommendations to...