1377 bilingual customer service representative jobs found

Johnson & Johnson Vision, a member of Johnson & Johnson's Family of Companies, is seeking a Bilingual Customer Service Representative for 12-month contract. This role is based in Markham, Ontario. Johnson & Johnson Vision is committed to improving and restoring sight for patients worldwide. Since debuting the world's first disposable soft contact lens in 1987, it has been helping patients see better through their world-leading ACUVUE® Brand Contact Lenses. In 2017, J&J expanded into cataract surgery, laser refractive surgery (LASIK) and consumer eye health and now serves more than 60 million patients a day across 103 countries with its eye health portfolio. The Bilingual Customer Service Representative (CSR) is the owner of the customer relationship from an operations perspective. You will have direct responsibility for delivering a superior customer experience to an assigned list of accounts/region. You will be responsible for the execution of processes such...

Johnson & Johnson Vision, a member of Johnson & Johnson's Family of Companies, is recruiting for a Bilingual Customer Service Representative for a 12 month contract. This role is based in Markham, Ontario. Johnson & Johnson Vision is committed to improving and restoring sight for patients worldwide. Since debuting the world's first disposable soft contact lens in 1987, it has been helping patients see better through their world-leading ACUVUE® Brand Contact Lenses. In 2017, J&J expanded into cataract surgery, laser refractive surgery (LASIK) and consumer eye health and now serves more than 60 million patients a day across 103 countries with its eye health portfolio. The Customer Service Representative (CSR) is the owner of the customer relationship from an operations perspective. You will have direct responsibility for delivering a superior customer experience to an assigned list of accounts/region. You will be responsible for the execution of processes such as...

You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  Position Purpose: Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner • Reference current materials to answer escalated and complex inquiries from members and providers regarding claims, eligibility, covered benefits and authorization status matters • Provide assistance to members and/or providers regarding website registration and navigation • Educate members and/or providers on health plan initiatives Provide first call resolution working with appropriate internal/external resources, and ensure closure of all inquiries • Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application  • Process written customer...

You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  Position Purpose: Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner • Reference current materials to answer escalated and complex inquiries from members and providers regarding claims, eligibility, covered benefits and authorization status matters • Provide assistance to members and/or providers regarding website registration and navigation • Educate members and/or providers on health plan initiatives Provide first call resolution working with appropriate internal/external resources, and ensure closure of all inquiries • Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application  • Process written customer...

#LI-CNP Qualifications: Customer Service

You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  • Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources • Provide assistance to members and/or providers regarding website registration and navigation • Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application • Process written customer correspondence and provide the appropriate level of timely follow up • May coordinate member transportation and make referrals to other departments as appropriate • Maintain performance and quality standards based on established call center metrics including turn-around times Foundation Care: Ensure...

Job Description: Class Start Date: February 20, 2023 At Bank of America, we handle the finances of over 67 million client relationships every day, including helping them save, borrow and invest for today and for their future. We stand by our clients each and every day giving them the power to realize their personal financial goals and help make their financial lives better. If you join our team, we'll count on you to care for, advise and guide our clients when they need us most - whether they're just starting out, buying a home, building a family or planning for retirement. We're looking for the next generation of Client Service Representatives - those with a passion for growing a long-term career, building relationships and working with a team of client professionals in one of our Consumer Client Services centers. The Client Service Representative role is meant for those looking to make a real impact and build a career in financial services. The role is ideal for those...

You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  • Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources • Provide assistance to members and/or providers regarding website registration and navigation • Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application • Process written customer correspondence and provide the appropriate level of timely follow up • May coordinate member transportation and make referrals to other departments as appropriate • Maintain performance and quality standards based on established call center metrics including turn-around times Foundation Care: Ensure...

You could be the one who changes everything for our 26 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. *This is a field based role located in Nassau County, NY (Valley Stream, Hempstead, Freeport).* Position Purpose: The Health Benefit Representative (HBR) sells Fidelis Care products and services by first identifying membership growth opportunities in an assigned territory and then meeting or exceeding production goals by enrolling individuals in the appropriate Fidelis Care product. The HBR fully and thoroughly understands and is able to effectively explain, communicate, recommend and enroll individuals into the best product for their unique needs. In-depth knowledge of all Fidelis Care products, including “metal” products offered through the New York State of Health (NYSOH), Medicaid Managed...

Johnson & Johnson Med Tech Services Inc a member of the Johnson & Johnson Family of Companies is recruiting for a Customer Logistics Representative ! This position will be located in Markham, Ontario and follow a Hybrid work schedule. Johnson and Johnson Medical Device Companies The Johnson & Johnson Medical Devices Companies have been working to make surgery better for more than a century. With substantial breadth and depth in surgical technologies, orthopedic and interventional solutions, we aspire to improve and enhance medical care for people worldwide. Together, we are working to shape the future of health through differentiated products and services. Position Summary: The Customer Logistics Representative is owner of the customer relationship from an operations' perspective. The incumbent has direct responsibility for delivering outstanding customer experience to an assigned portfolio of accounts within a territory. The incumbent manages the...

You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  • Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources • Provide assistance to members and/or providers regarding website registration and navigation • Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application • Process written customer correspondence and provide the appropriate level of timely follow up • May coordinate member transportation and make referrals to other departments as appropriate • Maintain performance and quality standards based on established call center metrics including turn-around times Foundation Care: Ensure...

You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  • Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources • Provide assistance to members and/or providers regarding website registration and navigation • Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application • Process written customer correspondence and provide the appropriate level of timely follow up • May coordinate member transportation and make referrals to other departments as appropriate • Maintain performance and quality standards based on established call center metrics including turn-around times Foundation Care: Ensure...

You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  • Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources • Provide assistance to members and/or providers regarding website registration and navigation • Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application • Process written customer correspondence and provide the appropriate level of timely follow up • May coordinate member transportation and make referrals to other departments as appropriate • Maintain performance and quality standards based on established call center metrics including turn-around times Foundation Care: Ensure...

You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  • Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources • Provide assistance to members and/or providers regarding website registration and navigation • Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application • Process written customer correspondence and provide the appropriate level of timely follow up • May coordinate member transportation and make referrals to other departments as appropriate • Maintain performance and quality standards based on established call center metrics including turn-around times Foundation Care: Ensure...

Job Description: Accountable for the successful resolution of all customer requests through seamless delivery of service, and/or fulfillment requests by answering calls, chats or emails in a contact center environment. This is an inbound contact center role that requires sitting and taking calls for the entire shift, with structured breaks. Will handle moderately complex or escalated issues while delivering a great client experience. Works in a fast-paced environment that requires accuracy, use of logic skills while multi-tasking, toggling between multiple systems and clearly communicating resolutions in an efficient manner. May be required to provide professional written responses using proper spelling and grammar. Requires knowledge of multiple Bank products and have the ability to deepen or retain relationships. Involves referring customers to the appropriate line of business for products not supported, through a variety of communications channels. May be required to solve...

Job Description: Accountable for the successful resolution of all customer requests through seamless delivery of service, and/or fulfillment requests by answering calls, chats or emails in a contact center environment. This is an inbound contact center role that requires sitting and taking calls for the entire shift, with structured breaks. Will handle moderately complex or escalated issues while delivering a great client experience. Works in a fast-paced environment that requires accuracy, use of logic skills while multi-tasking, toggling between multiple systems and clearly communicating resolutions in an efficient manner. May be required to provide professional written responses using proper spelling and grammar. Requires knowledge of multiple Bank products and have the ability to deepen or retain relationships. Involves referring customers to the appropriate line of business for products not supported, through a variety of communications channels. May be required to solve...

You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  • Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources • Provide assistance to members and/or providers regarding website registration and navigation • Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application • Process written customer correspondence and provide the appropriate level of timely follow up • May coordinate member transportation and make referrals to other departments as appropriate • Maintain performance and quality standards based on established call center metrics including turn-around times Foundation Care: Ensure...

You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  • Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources • Provide assistance to members and/or providers regarding website registration and navigation • Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application • Process written customer correspondence and provide the appropriate level of timely follow up • May coordinate member transportation and make referrals to other departments as appropriate • Maintain performance and quality standards based on established call center metrics including turn-around times Foundation Care: Ensure...

You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  • Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources • Provide assistance to members and/or providers regarding website registration and navigation • Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application • Process written customer correspondence and provide the appropriate level of timely follow up • May coordinate member transportation and make referrals to other departments as appropriate • Maintain performance and quality standards based on established call center metrics including turn-around times Foundation Care: Ensure...

You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  • Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources • Provide assistance to members and/or providers regarding website registration and navigation • Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application • Process written customer correspondence and provide the appropriate level of timely follow up • May coordinate member transportation and make referrals to other departments as appropriate • Maintain performance and quality standards based on established call center metrics including turn-around times Foundation Care: Ensure...