St. Louis CITY SC
St. Louis, MO, USA
ABOUT ST. LOUIS CITY SC: Major League Soccer's (MLS) first majority female-owned and female-led organization. The 100 percent St. Louis based owners are committed to becoming an exceptional club and neighbor and a symbol for the future of our city and region. St. Louis CITY SC is looking for a Membership Services Executive to focus on the retention of clients by building and maintaining relationships through touchpoints and delivering of best-in-class customer service for General Reserved & Supporter Season Ticket Members. RESPONSIBILITIES AND DUTIES: Manage and build strong relationships with defined Season Ticket Member base through proactive communication and executing personal touchpoint plan, including match-day seat visits, office visits, coffees, lunches, phone calls, emails, and interaction at events Accurately enter all touchpoints and client profile information gathered in CRM system for account relationship purposes Upsell, cross-sell...