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Oct 04, 2023
Client Service Representative
Bank of America Oklahoma City, OK, USA
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and...
Sep 23, 2023
Preferred and Small Business Card Fraud Client Service Representative
Bank of America Kennesaw, GA, USA
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow...
Sep 23, 2023
Client Service Representative
Bank of America Tulsa, OK, USA
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and...
Sep 21, 2023
Client Service Representative
Bank of America Oklahoma City, OK, USA
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and...
Sep 21, 2023
Client Service Representative
Bank of America Oklahoma City, OK, USA
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and...
Sep 19, 2023
Client Service Representative
Bank of America Oklahoma City, OK, USA
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and...
Sep 16, 2023
Fraud Client Service Representative - Retail Banking - 2nd shift
Bank of America Phoenix, AZ, USA
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow...
Sep 16, 2023
Fraud Client Service Representative - Retail Banking - 2nd shift
Bank of America Phoenix, AZ, USA
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow...
Sep 15, 2023
Fraud Client Service Representative - 2nd Shift
Bank of America Cockeysville, MD, USA
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and...
Oct 04, 2023
Client Service Representative II
Quest Diagnostics Incorporated Tampa, FL, USA
Client Service Representative II | Tampa, FL Monday to Friday 8:00AM - 4:30PM Answers and resolvestelephone inquiries/requests initiated by customers or prospective customers in a prompt, accurate and courteous manner. Use proper telephone etiquette and all available resources torespond to incoming customer inquiries,requestsand complaints competently and courteously. Troubleshoot inquiries and follow up with customers on issues that cannot be resolved immediately. Research and resolve more complex customer issues, including those referred by CSR I and Assistants. Complete all required documentation associated with the handling of calls and maintain complete and accurate records. Report priority and critical results to clients following established procedures for reporting and documentation. Follow all policieswith regard tofollow-up and shift change hand-off of information. ReportTNPsto clients by phone and process when contact is complete. Report laboratory results...
Oct 03, 2023
Client Service Representative - 2nd Shift
CU*Answers Las Vegas, NV, USA
Description POSITION SUMMARY The Client Service Representative is responsible for answering incoming calls and triaging the clients need for appropriate resolution and/or escalation. The Level 1 Representative is a client facing support role and supports credit unions as it relates to software inquiries. ESSENTIAL JOB FUNCTIONS 1. Provide day-to-day software support to customers via the telephone. Research problems as necessary and provide resolutions to customers. Escalate calls according to department expectations to Level 2/Account Executive or other teams as outlined. 2. Research and document software problems and forward them to Account Executive for processing. 3. Take responsibility for increasing job knowledge, familiarity with credit union operations, and training and problem-solving skills. 4. Maintain a positive contribution as a member of the Client Service team and complete all tasks assigned by management to meet team objectives. 5. Provide on-site...
Oct 02, 2023
Client Service Representative (3 months)
Swissquote Switzerland
Client Service Representative (3 months) Um unser Team zu verstärken, suchen wir eine/n motivierte/n und talentierte/n Customer Care Mitarbeiter/in.Der/die unser Team jeweils unterstützt. Sie arbeiten in unserem hervorragend gelegenen Customer Care Center inDübendorf und werden Teil unseres überschaubaren und freundlichen Teams (über 70 Mitarbeiter). Ganz gleich, ob Sie aus dem Bankgeschäft oder Kundenservice kommen, wir kümmern uns um Ihr Onboarding und Ihre Schulung , um zu gewährleisten, dass Sie unseren Kunden den besten Service bieten können. Zu Ihren täglichen Aufgaben gehören: Unterstützung von Kunden durch verschiedene Kommunikationskanäle, um ihre Zufriedenheit mit unseren digitalen Plattformen sicherzustellen; Informationen zu unseren verschiedenen Produkten und Dienstleistungen ; Zusammenarbeit mit Ihren Kollegen in den Bereichen Business Operations, IT, Vertrieb, Legal & Compliance, Marketing, Trading usw., um die besten Lösungen zur...
Oct 02, 2023
Client Service Representative
Swissquote Switzerland
Client Service Representative Um unser Team zu verstärken, suchen wir eine/n motivierte/n und talentierte/n Customer Care Mitarbeiter/in.Der/die unser Team jeweils unterstützt. Sie arbeiten in unserem hervorragend gelegenen Customer Care Center inDübendorf und werden Teil unseres überschaubaren und freundlichen Teams (über 70 Mitarbeiter). Ganz gleich, ob Sie aus dem Bankgeschäft oder Kundenservice kommen, wir kümmern uns um Ihr Onboarding und Ihre Schulung , um zu gewährleisten, dass Sie unseren Kunden den besten Service bieten können. Zu Ihren täglichen Aufgaben gehören: Unterstützung von Kunden durch verschiedene Kommunikationskanäle, um ihre Zufriedenheit mit unseren digitalen Plattformen sicherzustellen; Informationen zu unseren verschiedenen Produkten und Dienstleistungen ; Zusammenarbeit mit Ihren Kollegen in den Bereichen Business Operations, IT, Vertrieb, Legal & Compliance, Marketing, Trading usw., um die besten Lösungen zur Unterstützung...
Oct 02, 2023
Client Service Representative II
Brinks Coppell, TX, USA
Brinks Texas License #C00550 The Brink's name is a promise to respect the trust we've earned in over 150 years in business. Every employee honors that promise by offering the highest levels of service and support to our customers. We take pride in our work, and we share a passion about our future. Learn why so many people have made the choice to join our team - and stay here. Job TitleClient Service Representative IIJob Description Job Summary: The Client Service Representative II is responsible for timely research and response to customer inquiries received within respective branches. Responsibilities will include research validation of all customer inquiries received from various sources (phone, and or Salesforce) to be followed up until a resolution is completed in a timely and accurate manner. Key Responsibilities: Assist local branch with inbound customer service inquiries related to service arrival times, and supply needs.Coordinate with the local branch management team, and...
Oct 01, 2023
Client Service Representative Tech I
Quest Diagnostics Incorporated San Juan Capistrano, CA, USA
Client Service Representative Tech I - San Juan Capistrano, CA - Tuesday - Saturday 8:30am-5pm Pay Range: $19.80 - $29.71 / hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: * Medical/Prescription Drugs * Dental * Vision * Flexible Spending Accounts (FSAs) * Supplemental Health Plans * 401(k) Plan - Company match dollar-for-dollar up to...
Oct 01, 2023
Client Service Representative I
Quest Diagnostics Incorporated San Juan Capistrano, CA, USA
Client Service Representative I - San Juan Capistrano, CA - Tuesday-Saturday Pay Range: $16.43 - $24.63 / hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: * Medical/Prescription Drugs * Dental * Vision * Flexible Spending Accounts (FSAs) * Supplemental Health Plans * 401(k) Plan - Company match dollar-for-dollar up to 5% * Employee...
Oct 01, 2023
Client Service Representative
Zelis Healthcare, LLC St. Louis, MO, USA
The Zelis Payments Client Service Representative is part of an upbeat and caring team responsible for addressing issues or concerns from our clients related to our products and processes. Our best Client Service Representatives are super reliable, love helping people, and are great at solving problems. This team also serves as a talent pipeline into the rest of Zelis, so it can be a great place to kickstart your career. We have potential paths into client support, management, and more. Don't worry if you don't have previous call center experience, we are happy to teach you! Duties and Responsibilities: *Handle incoming calls from our provider clients to answer questions regarding their payments and enrollment *Works to resolve any outstanding issues related to their payments including explaining the use of our electronic payment options (credit cards, direct electronic funds transfer) *Assist providers in signing up for direct electronic funds transfer products as...
Oct 01, 2023
Client Service Representative
Zelis Healthcare, LLC Plano, TX, USA
The Zelis Payments Client Service Representative is part of an upbeat and caring team responsible for addressing issues or concerns from our clients related to our products and processes. Our best Client Service Representatives are super reliable, love helping people, and are great at solving problems. This team also serves as a talent pipeline into the rest of Zelis, so it can be a great place to kickstart your career. We have potential paths into client support, management, and more. Don't worry if you don't have previous call center experience, we are happy to teach you! Duties and Responsibilities: *Handle incoming calls from our provider clients to answer questions regarding their payments and enrollment *Works to resolve any outstanding issues related to their payments including explaining the use of our electronic payment options (credit cards, direct electronic funds transfer) *Assist providers in signing up for direct electronic funds transfer products as...
Oct 01, 2023
Client Service Representative I
Quest Diagnostics Incorporated Cleveland, OH, USA
Client Service Representative I - Cleveland, OH - Monday - Friday Answers and resolvestelephone inquiries/requests initiated by customers or prospective customers in a prompt, accurate and courteous manner. Use proper telephone etiquette and all available resources torespond to incoming customer inquiries,requestsand complaints competently and courteously. Troubleshoot inquiries and follow up with customers on issues that cannot be resolved immediately. Complete all required documentation associated with the handling of calls andmaintain complete and accurate records. Report laboratory results to clients and patients using established protocols. Follow through in a timely manner toresolveall issues and concerns. Provide education and guidance to clients aboutlab processes. Escalate issues as appropriate to keep supervisor informed ofclient concerns,problemsor deviations from established procedures. Perform other duties as assigned to meet thebusiness...
Oct 01, 2023
Client Service Representative
Zelis Healthcare, LLC St. Petersburg, FL, USA
The Zelis Payments Client Service Representative is part of an upbeat and caring team responsible for addressing issues or concerns from our clients related to our products and processes. Our best Client Service Representatives are super reliable, love helping people, and are great at solving problems. This team also serves as a talent pipeline into the rest of Zelis, so it can be a great place to kickstart your career. We have potential paths into client support, management, and more. Don't worry if you don't have previous call center experience, we are happy to teach you! Duties and Responsibilities: *Handle incoming calls from our provider clients to answer questions regarding their payments and enrollment *Works to resolve any outstanding issues related to their payments including explaining the use of our electronic payment options (credit cards, direct electronic funds transfer) *Assist providers in signing up for direct electronic funds transfer products as...