OneMain Financial
Herndon, VA, USA
At OneMain , the Branch Collections Specialist contacts customers to help them succeed in resolving their financial obligations by arranging for repayment or settlement of account balances . Branch Collections Specialists focus on our existing customers who have long-term relationships with OneMain . I n the role Responsible for high volume collections activities to achieve delinquency goals for an assigned branch Work with customers in a consultative manner, negotiating (including renewing the loan) to resolve account matters Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities Ability to overcome objections and utilize strong negotiation skills to resolve customer delinquencies REQUIREMENTS : HS Diploma/GED Preferred: Collections or Customer Service experience Location:...