Roche
Indianapolis, IN, USA
The Position The Strategic Workflow Consultant demonstrates and positions the end-to-end value of Roche's molecular portfolio of solutions (systems) and Roche Healthcare Consulting (RHC) services to our customers. You will work with our hospital, IDN, and reference laboratory customers by analyzing and improving complex automated laboratory solutions to improve customers' molecular workflow processes. You will address customers' unique priorities, challenges, and needs through continuous improvement efforts, which may include collecting customer feedback/data, refining methods/tools, performing complex analyses, and recommending solutions. Key Roles & Responsibilities Assess and advise hospital, IDN, and reference laboratory customers by analyzing and addressing their molecular workflow, work practices, and/or operational issues by following a standardized end-to-end approach that creates evidence-based, differentiated value for the molecular solution portfolio...