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183234 customer service jobs found

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Johnson & Johnson
Feb 03, 2023
Customer Service Specialist with Lithuanian
Johnson & Johnson Warsaw, Poland
Providing high-quality customer service. Comprehensive service for external and internal customers, in accordance with applicable standards and procedures. Order processing and delivery monitoring accordingly with cut-offs. Providing feedback to all inquiries coming from external and internal customers, handling complaints and returns. Cooperation with other departments in the company. Essential duties Entering and processing orders from internal and external customers accordingly with standards and SOPs Providing high-quality services and support in everyday customer service activities (all processes O2I) Preparing data required to measure customer satisfaction and collecting feedback on customer satisfaction Providing feedback in response to customer inquiries Checking the validity and processing of complaints and returns reported by customers and registration of all complaints and other customer's notifications Issuing sales invoices, correction invoices,...
Johnson & Johnson
Feb 03, 2023
Customer Service Specialist with Estonian
Johnson & Johnson Warsaw, Poland
Providing high-quality customer service. Comprehensive service for external and internal customers, in accordance with applicable standards and procedures. Order processing and delivery monitoring accordingly with cut-offs. Providing feedback to all inquiries coming from external and internal customers, handling complaints and returns. Cooperation with other departments in the company. Essential duties and responsibilities: Entering and processing orders from internal and external customers accordingly with standards and SOPs Providing high-quality services and support in everyday customer service activities (all processes O2I) Preparing data required to measure customer satisfaction and collecting feedback on customer satisfaction Providing feedback in response to customer inquiries Checking the validity and processing of complaints and returns reported by customers and registration of all complaints and other customer's notifications Issuing sales invoices,...
Johnson & Johnson
Feb 03, 2023
Customer Service Supervisor with Hungarian
Johnson & Johnson Prague, Czechia
Supervising a team of Customer Service Representatives / Specialists Provide coaching to the supervised team (both operational and personal/career development related) Essential duties and responsibilities Run regular operational reports Provide the required operational approvals, system requirements Analyze the team performance and KPI results, propose improvement ideas to management, solve operational issues Ensure the team is following the processes / SOPs, related coaching & advisory Actively support the initiatives and goals as set by MedTech CS and direct Managers Close cooperation with stakeholders (Commercial, Marketing etc.) Involvement in audits Other Customer Service activities or project involvements as assigned by Manager Other features of the job: Meet all applicable quality and compliance requirements (i.e. HCC/HCBI/ANTI-CORRUPTION/FCPA/US-GCC/Privacy/SOX/QA.Safe Fleet) On time reporting on...
Johnson & Johnson
Feb 03, 2023
Customer Service Representative with Slovene and Croatian
Johnson & Johnson Zagreb County, Croatia
Overall purpose of job Customer Service Representative is responsible for timely and accurate data input and reporting, as well as performs in compliance with state and company regulations, policies, procedures and standards. MAJOR DUTIES AND RESPONSIBILITIES: Inputs standard and complex orders received from internal and external customers. Taking and entering customer's booking & replenishment orders professional and timely. Responds to different customer queries. Investigates and resolves customer problems. Handles correspondence relating to a variety of subjects such as requests, claims for lost or damaged goods, incorrect billing and unsatisfactory services rendered, replies to various inquiries. Handles and reports complaints. Determines which complex issues need to be escalated. Provides updates to customers on order status and/or problem resolutions. Solicits feedback regarding customer satisfaction. Collects and...
Johnson & Johnson
Feb 03, 2023
Customer Service Representative with Hungarian
Johnson & Johnson Prague, Czechia
Professional communication with customers related to orders and inquiries, and the whole order cycle Handling of customer orders, inquiries and requirements (incl. order entry, coordination, invoicing related activities etc.) Close cooperation with Sales, Supply Chain, other relevant internal functions and the transportation companies to best serve our customers Other Customer Service activities & customer care as assigned by Supervisor and/or Manager Essential duties and responsibilities Responds to customer inquiries regarding orders, changes, cancellations, delivery dates, application of products, and pricing (directly or via coordination) Order entry and processing, order/delivery/invoicing related activities Customer Service relevant issue resolution related to order cycle (customer complaints regarding billing, shipping delays and products) Other Features of the Job Meet all applicable quality and compliance requirements...
GardaWorld Security Services
Feb 03, 2023
Customer Service Security Agent - Nights & Overnights
GardaWorld Security Services Smithville, MO, USA
Job Summary JOB SNAPSHOT - Now Hiring Job Title: Customer Service Security Agent - Nights & Overnights Location: North KCMO Position type(s): Full-Time and Part-Time positions are available. **Full-Time positions are eligible for company benefits. Starting Pay Rate: $17.00 hr. Account Shift(s)/Availability: *Must be available to work nights and overnights (most positions will require weekend shifts). Included Benefits/Perks: Medical, dental, vision, 401K options, paid time off, uniforms provided, and more! (ask a recruiter for a current benefits list outlining all company benefits/perks) GardaWorld is now offering DailyPay! - Take charge of your payday through DailyPay * For more details talk to our GardaWorld Recruiters Immediately Hiring, No Resume or previous work experience is required! Who is GardaWorld? GardaWorld is the world's largest privately-owned security services company. We protect our clients' staff and assets,...
Hollister, Inc.
Feb 03, 2023
Customer Service Representative
Hollister, Inc. Amersfoort, Netherlands
Summary: Execute on processes orders, credits, returns, commercial offers delivering, ensuring that their services are of maximum satisfaction to customers, also internal ones, in line with Hollister's Mission, Vision and People Strategy. Responsibilities: Sales orders processing Supporting in handling telephone and written contacts with private and public customers for all aspects regarding order management Analysis of orders received to evaluate the completeness and correctness of the required data and their prompt entry into the database. Problem solving, dealing with the customer or the Sales team Provide support to customer service representatives regarding orders filing, daily reports with Logistics and Warehouse to exchange customer shipments information, and complaints in accordance with Company procedures. Records them in SAP to allow statistical reports on KPI's service levels. Returns requests / complaint handling Receipt and...
Hollister, Inc.
Feb 03, 2023
Customer Service Representative
Hollister, Inc. Aurora, ON, Canada
We Make Life More Rewarding and Dignified Location: Ontario Department: Sales Summary The customer service representative processes sales orders, credits, and returns to customers who directly order product from Hollister, including business-to- business (B2B), direct to consumer (DTC), hospitals, Veteran Affairs. Assist in the support of sales initiatives and process improvements, which result in revenue and market growth for Hollister Incorporated. Responsibilities Receive Orders and Enter into SAP System - 60% Answer 800 Telephone line for all Hollister customer orders Receive and enter FAX, e-mail orders and myHollister.com requests Enter sample orders Process ESKER faxes for future automated process Return customer messages Provide order verification Maintain professional attitude and provide appropriate telephone etiquette to customers Manage and respond to team voice mailbox and email inbox Provide World Class Customer...
CSL Plasma
Feb 02, 2023
Full Time
Group Leader - Customer Service
CSL Plasma Little Rock, AR, USA
Job Description Job Description Summary Responsible for training and coaching the reception staff and facilitating efficient donor flow through the center. Additional duties include registration of qualified, applicant and transfer donors. Possesses a general knowledge of the plasma pheresis operation. Job Description 1. In compliance with Standard Operating Procedures (SOP), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor's hematocrit and total protein levels. 2. May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational...
CSL Plasma
Feb 02, 2023
Full Time
Medical Screener - Reception Technician (Customer Service)
CSL Plasma Lawrenceville, GA, USA
Job Description Job Description Summary Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. Job Description 1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor's hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests...
CSL Plasma
Feb 02, 2023
Full Time
Medical Screener - Reception Technician (Customer Service)
CSL Plasma Lansing, MI, USA
Job Description Job Description Summary Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. Job Description 1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor's hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests...
CSL Plasma
Feb 02, 2023
Full Time
Medical Screener - Reception Technician (Customer Service)
CSL Plasma Elyria, OH, USA
Job Description Job Description Summary Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. Job Description 1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor's hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests...
CSL Plasma
Feb 02, 2023
Part Time
Medical Screener - Reception Technician (Customer Service)
CSL Plasma Little Rock, AR, USA
Job Description Job Description Summary Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. Job Description 1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor's hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests...
CSL Plasma
Feb 02, 2023
Full Time
Group Leader - Customer Service
CSL Plasma Lansing, MI, USA
Job Description Job Description Summary Responsible for training and coaching the reception staff and facilitating efficient donor flow through the center. Additional duties include registration of qualified, applicant and transfer donors. Possesses a general knowledge of the plasma pheresis operation. Job Description 1. In compliance with Standard Operating Procedures (SOP), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor's hematocrit and total protein levels. 2. May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational...
CSL Plasma
Feb 02, 2023
Part Time
Medical Screener - Reception Technician (Customer Service)
CSL Plasma Houston, TX, USA
Job Description Job Description Summary Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. Job Description 1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor's hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests...
CSL Plasma
Feb 02, 2023
Full Time
Medical Screener - Reception Technician (Customer Service)
CSL Plasma Melrose Park, IL, USA
Job Description Job Description Summary Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. Job Description In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor's hematocrit and total protein levels. Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed,...
CSL Plasma
Feb 02, 2023
Part Time
Medical Screener - Reception Technician (Customer Service)
CSL Plasma Norfolk, VA, USA
Job Description Job Description Summary Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. Job Description 1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor's hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests...
CSL Plasma
Feb 02, 2023
Full Time
Medical Screener - Reception Technician (Customer Service)
CSL Plasma Manchester, CT, USA
Job Description Job Description Summary Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. Job Description 1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor's hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests...
CSL Plasma
Feb 02, 2023
Full Time
Sr Medical Screener - Reception Technician (Customer Service)
CSL Plasma Fort Collins, CO, USA
Job Description Job Description Summary Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to qualify donors for the plasma pheresis process. Job Description 1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor's hematocrit and total protein levels. 2 Educates new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition...
CSL Plasma
Feb 02, 2023
Full Time
Medical Screener - Reception Technician (Customer Service)
CSL Plasma Manchester, CT, USA
Job Description Job Description Summary Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. Job Description 1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor's hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests...
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