25280 customer service representative jobs found

You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  Position Purpose: Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner • Reference current materials to answer escalated and complex inquiries from members and providers regarding claims, eligibility, covered benefits and authorization status matters • Provide assistance to members and/or providers regarding website registration and navigation • Educate members and/or providers on health plan initiatives Provide first call resolution working with appropriate internal/external resources, and ensure closure of all inquiries • Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application  • Process written customer...

You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  • Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources • Provide assistance to members and/or providers regarding website registration and navigation • Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application • Process written customer correspondence and provide the appropriate level of timely follow up • May coordinate member transportation and make referrals to other departments as appropriate • Maintain performance and quality standards based on established call center metrics including turn-around times Foundation Care: Ensure...

You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  Position Purpose: Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner • Reference current materials to answer escalated and complex inquiries from members and providers regarding claims, eligibility, covered benefits and authorization status matters • Provide assistance to members and/or providers regarding website registration and navigation • Educate members and/or providers on health plan initiatives Provide first call resolution working with appropriate internal/external resources, and ensure closure of all inquiries • Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application  • Process written customer...

You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  Position Purpose: Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner • Reference current materials to answer escalated and complex inquiries from members and providers regarding claims, eligibility, covered benefits and authorization status matters • Provide assistance to members and/or providers regarding website registration and navigation • Educate members and/or providers on health plan initiatives Provide first call resolution working with appropriate internal/external resources, and ensure closure of all inquiries • Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application  • Process written customer...

You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  • Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources • Provide assistance to members and/or providers regarding website registration and navigation • Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application • Process written customer correspondence and provide the appropriate level of timely follow up • May coordinate member transportation and make referrals to other departments as appropriate • Maintain performance and quality standards based on established call center metrics including turn-around times Foundation Care: Ensure...

You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  Position Purpose: Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner • Reference current materials to answer escalated and complex inquiries from members and providers regarding claims, eligibility, covered benefits and authorization status matters • Provide assistance to members and/or providers regarding website registration and navigation • Educate members and/or providers on health plan initiatives Provide first call resolution working with appropriate internal/external resources, and ensure closure of all inquiries • Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application  • Process written customer...

You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  Position Purpose: Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner. Using current reference materials, answer inquiries from members and/or providers regarding claims, eligibility, covered benefits, authorizations and pharmacy related matters Provide assistance to members and/or providers regarding website registration and navigation  Educate members and/or providers on health plan initiatives during telephone conversations Provide first call resolution; working with appropriate internal/external resources, completing necessary follow-up, and ensuring closure of the inquiry Document all activities for quality and metrics reporting through the Customer Relationship...

You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  Position Purpose: Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner • Reference current materials to answer escalated and complex inquiries from members and providers regarding claims, eligibility, covered benefits and authorization status matters • Provide assistance to members and/or providers regarding website registration and navigation • Educate members and/or providers on health plan initiatives Provide first call resolution working with appropriate internal/external resources, and ensure closure of all inquiries • Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application  • Process written customer...

At CWB , we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by holding true to the values that guide us. We put people first and build relationships with intention. We seek out and embrace new ideas, knowing that better is always possible. We believe that how we do things is as important as what we do. And we harness the power of inclusion. Our culture is who we are and how we show up - as individuals and as a team - to accomplish our strategy. Our Personal Banking team includes a diverse group of finance professionals who strive every single day to achieve strong results for the bank and their clients. Our team of designated banking professionals know and understand the value of relationship building and brings that perfect combination of stellar stewardship, client support and financial expertise to the table. No day is ever the same in personal banking. Whether it’s providing proactive client solutions,...

You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  Position Purpose: Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner • Reference current materials to answer escalated and complex inquiries from members and providers regarding claims, eligibility, covered benefits and authorization status matters • Provide assistance to members and/or providers regarding website registration and navigation • Educate members and/or providers on health plan initiatives Provide first call resolution working with appropriate internal/external resources, and ensure closure of all inquiries • Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application  • Process written customer...

You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  Position Purpose: Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner • Reference current materials to answer escalated and complex inquiries from members and providers regarding claims, eligibility, covered benefits and authorization status matters • Provide assistance to members and/or providers regarding website registration and navigation • Educate members and/or providers on health plan initiatives Provide first call resolution working with appropriate internal/external resources, and ensure closure of all inquiries • Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application  • Process written customer...

You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  • Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources • Provide assistance to members and/or providers regarding website registration and navigation • Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application • Process written customer correspondence and provide the appropriate level of timely follow up • May coordinate member transportation and make referrals to other departments as appropriate • Maintain performance and quality standards based on established call center metrics including turn-around times Foundation Care: Ensure...

You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  Position Purpose: The Customer Service Representative (CSR) functions as a primary resource in handling TRICARE customer contacts via telephone, ranging from routine to complex. The CSR provides clear and concise education concerning the TRICARE medical benefits and government policies and procedures. The CSR assists beneficiaries with benefit information, referral and authorization requirements, claims, provider locations and all other routine TRICARE issues. The CSR forwards escalated or crisis calls to appropriate staff members. • Answers phones and researches inquiries concerning benefits, enrollment, etc. • Researches and documents/updates databases such as net to net changes, CCM documentation, etc. • Provides...

You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  Position Purpose: Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner. Using current reference materials, answer inquiries from members and/or providers regarding claims, eligibility, covered benefits, authorizations and pharmacy related matters Provide assistance to members and/or providers regarding website registration and navigation  Educate members and/or providers on health plan initiatives during telephone conversations Provide first call resolution; working with appropriate internal/external resources, completing necessary follow-up, and ensuring closure of the inquiry Document all activities for quality and metrics reporting through the Customer Relationship...

You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  • Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources • Provide assistance to members and/or providers regarding website registration and navigation • Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application • Process written customer correspondence and provide the appropriate level of timely follow up • May coordinate member transportation and make referrals to other departments as appropriate • Maintain performance and quality standards based on established call center metrics including turn-around times Foundation Care: Ensure...

You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  Position Purpose: Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner • Reference current materials to answer escalated and complex inquiries from members and providers regarding claims, eligibility, covered benefits and authorization status matters • Provide assistance to members and/or providers regarding website registration and navigation • Educate members and/or providers on health plan initiatives Provide first call resolution working with appropriate internal/external resources, and ensure closure of all inquiries • Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application  • Process written customer...

You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  • Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources • Provide assistance to members and/or providers regarding website registration and navigation • Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application • Process written customer correspondence and provide the appropriate level of timely follow up • May coordinate member transportation and make referrals to other departments as appropriate • Maintain performance and quality standards based on established call center metrics including turn-around times Foundation Care: Ensure...

You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  • Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources • Provide assistance to members and/or providers regarding website registration and navigation • Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application • Process written customer correspondence and provide the appropriate level of timely follow up • May coordinate member transportation and make referrals to other departments as appropriate • Maintain performance and quality standards based on established call center metrics including turn-around times Foundation Care: Ensure...

At CWB , we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by holding true to the values that guide us. We put people first and build relationships with intention. We seek out and embrace new ideas, knowing that better is always possible. We believe that how we do things is as important as what we do. And we harness the power of inclusion. Our culture is who we are and how we show up - as individuals and as a team - to accomplish our strategy. Role Specifications 18 Month Term with Benefits Our Personal Banking team includes a diverse group of finance professionals who strive every single day to achieve strong results for the bank and their clients. Our team of designated banking professionals know and understand the value of relationship building and brings that perfect combination of stellar stewardship, client support and financial expertise to the table. No day is ever the same in personal banking....

Position: Customer Service Representative with Italian Job Description: Job Description As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer side. Customer Service Representative is responsible for supporting the Sales team to enhance the customer relationship through proactive ownership of the entire customer backlog starting with clean order load. From order load the Customer Service Representative takes care of backlog management actions through to invoice and delivery of parts to nominated customers. Customer Service Representative also manage customer reserved inventory to meet all related goals and objectives for both Arrow and the Customer....