MaineHealth
Biddeford, ME, USA
Summary Single Billing Office
Position Summary:
Ready to elevate your career in customer service? Join the SBO Customer Service Team at MaineHealth! As a Level 4 SBO Customer Service Associate, you'll be the friendly, caring, and professional face of our brand. This hybrid role offers the perfect blend of remote flexibility and in-office collaboration. Bring your expertise in medical billing and revenue cycle processes to make a real impact on patients, guarantors, and stakeholders. Take your customer service career to the next level with us!
Position Highlights:
Base hourly rate: $20.32-$22.72, contingent upon compensation analysis
Full Time, remote
What The Role Entails:
Lead and Support: Train and mentor Level 1-3 associates while providing expert guidance via phone, text, chat, and in person.
Resolve and Collaborate: Handle complex financial interactions, solve escalated issues, and collaborate...