25268 customer support representative jobs found

Location: Cambridge, MA The Customer Support Representative role gives insight into every aspect of our organization, setting up the right candidate for future growth opportunities within Cultural Care and greater EF. You will use your superior communication skills and timely responsiveness in this highly visible position within our company. Working mostly through phone and email communication, you serve as the primary resource of information and problem solving for our host families, au pairs, contractors and colleagues . Based in the Boston office with hybrid flexibility. Our hybrid work model with up to two days of work-from-home per week. Your responsibilities include: Effectively & kindly answer questions and resolve customer needs over the phone and email Identify and implement opportunities to enhance customer experience Engage in team-oriented activities: sharing ideas, giving feedback, and training new hires Prioritize customer needs and set realistic expectations...

Location: Cambridge, MA The Customer Support Representative role gives insight into every aspect of our organization, setting up the right candidate for future growth opportunities within Cultural Care and greater EF. You will use your superior communication skills and timely responsiveness in this highly visible position within our company. Working mostly through phone and email communication, you serve as the primary resource of information and problem solving for our host families, au pairs, contractors and colleagues . Based in the Boston office with hybrid flexibility. Our hybrid work model with up to two days of work-from-home per week. Your responsibilities include: Effectively & kindly answer questions and resolve customer needs over the phone and email Identify and implement opportunities to enhance customer experience Engage in team-oriented activities: sharing ideas, giving feedback, and training new hires Prioritize customer needs and set realistic expectations...

Description The Customer Support Representative is responsible for handling incoming client and vendor account questions for either a dedicated assigned set of clients or any current clients utilizing our products and services. The individual in this position is responsible for resolving service issues, requests, and other issues through follow up with vendors and clients, and documenting interactions within our proprietary systems. PRINCIPAL RESPONSIBILITIES AND DUTIES: Responds to incoming service related issues and questions: Provides clients answers to waste service plan and general account questions. Resolves waste service issues (e.g. missed pickups). Manages service requests (e.g. ordering pull and return on a compactor). Coordinates temporary service needs (e.g. bulk/appliance pickups). Troubleshoots equipment performance issues. Works collaboratively with waste hauling vendors: Coordinates prompt, accurate response to service orders. Resolves...

Farm Bureau Mutual Insurance Company of Michigan Job ID: 2023-4156 # of Openings: 1 Location: Lansing, MI Category: Customer Service/Support Company Name: Farm Bureau Mutual Insurance Company of Michigan Status: Regular Full-Time Work Hours: Monday-Friday, 8:30 a.m.-5:00 p.m. Salary Minimum: USD $46,026.00/Yr. OBJECTIVE LiveChat Customer Support Representative Objective: To support customers as an extension of the Home Office by providing online service, quotes, and sales to existing and potential clients. To provide exceptional customer service in a prompt and professional manner. To provide online service during both standard and after-standard business hours by responding and taking ownership of all incoming chats and tickets from Farm Bureau Insurance customers and members in a quick and courteous manner. To proactively research and resolve policy issues and online account technical grievances, while documenting activities and reporting back to agent...

At a Glance Spectrum was recently awarded a Best-in-State Employer in Wisconsin by Forbes in 2020! We are growing and adding to our inbound Customer Care team in our Appleton Call Center. We provide some of the best benefits in the Fox Valley, such as: Free home cable (includes HBO/premium channels), Internet and home phone Discounted mobile phone services 13 weeks of comprehensive paid training Excellent Professional Growth Program with up to a 5% increase within first year 6% dollar for dollar 401k match plus an additional 3% for a Retirement Fund Tuition Reimbursement up to $10,000 a year! Low cost health, vision and dental insurance within your first 30 days What to expect in this role: It's about building relationships and turning the knowledge you gain in training into customer service wins. Our representatives make a real difference to customers and the company, providing over-the-phone video support and repair services that keep people connected. You'll have...

At a Glance Spectrum was recently awarded a Best-in-State Employer in Wisconsin by Forbes in 2020! We are growing and adding to our inbound Customer Care team in our Appleton Call Center. We provide some of the best benefits in the Fox Valley, such as: Free home cable (includes HBO/premium channels), Internet and home phone Discounted mobile phone services 13 weeks of comprehensive paid training Excellent Professional Growth Program with up to a 5% increase within first year 6% dollar for dollar 401k match plus an additional 3% for a Retirement Fund Tuition Reimbursement up to $10,000 a year! Low cost health, vision and dental insurance within your first 30 days What to expect in this role: It's about building relationships and turning the knowledge you gain in training into customer service wins. Our representatives make a real difference to customers and the company, providing over-the-phone video support and repair services that keep people connected. You'll have...

At a Glance "Spectrum was recently awarded a "Best-in-State Employer" in Wisconsin by Forbes in 2020! We are growing and adding to our inbound Customer Care team in our Appleton Call Center. We provide some of the best benefits in the Fox Valley, such as: Free home cable (includes HBO/premium channels), internet and home phone Discounted mobile phone services 13 weeks of comprehensive paid training Excellent Professional Growth Program with up to a 5% increase within first year 6% dollar for dollar 401k match plus an additional 3% for a Retirement Fund Tuition Reimbursement up to $10,000 a year! Low cost health, vision and dental insurance within your first 30 days What to expect in this role: It's about building relationships and turning the knowledge you gain in training into customer service wins. Our representatives make a real difference to customers and the company, providing over-the-phone video support and repair services that keep people connected....

At a Glance "Spectrum was recently awarded a "Best-in-State Employer" in Wisconsin by Forbes in 2020! We are growing and adding to our inbound Customer Care team in our Appleton Call Center. We provide some of the best benefits in the Fox Valley, such as: Free home cable (includes HBO/premium channels), internet and home phone Discounted mobile phone services 13 weeks of comprehensive paid training Excellent Professional Growth Program with up to a 5% increase within first year 6% dollar for dollar 401k match plus an additional 3% for a Retirement Fund Tuition Reimbursement up to $10,000 a year! Low cost health, vision and dental insurance within your first 30 days What to expect in this role: It's about building relationships and turning the knowledge you gain in training into customer service wins. Our representatives make a real difference to customers and the company, providing over-the-phone video support and repair services that keep people connected....

At a Glance Full-time entry-level to mid-level customer service roles troubleshooting and resolving mobile customer technology and service issues, including billing, and accounts located in person at our offices in Vancouver WA Profile: A tech-savvy problem solver who can multitask to solve a variety of issues. Mobile Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions. Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more. Who are you? No matter your background, our training program can put you ahead of the curve on all the latest technology. We'll help you develop the skills to be comfortable and adaptable troubleshooting all kinds of billing issues. Your dedication and resourcefulness, paired with the strength of our products and services, keep services...

At a Glance Full-time entry-level to mid-level customer service roles troubleshooting and resolving mobile customer technology and service issues, including billing, and accounts located in person at our offices in Vancouver WA Profile: A tech-savvy problem solver who can multitask to solve a variety of issues. Mobile Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions. Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more. Who are you? No matter your background, our training program can put you ahead of the curve on all the latest technology. We'll help you develop the skills to be comfortable and adaptable troubleshooting all kinds of billing issues. Your dedication and resourcefulness, paired with the strength of our products and services, keep services...

Why USAA? Let's do something that really matters. We have an important mission: serving the members of the military community and their families. It's both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the right people. We're looking for those who share our values of honesty, integrity, loyalty and service. Because what we do is just as important as how we do it. Come be a part of what makes us so special! It is all about learning and growing. Our Bank Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. Our in-office development program provides the training you need and the...

Why USAA? Let's do something that really matters. We have an important mission: serving the members of the military community and their families. It's both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the right people. We're looking for those who share our values of honesty, integrity, loyalty and service. Because what we do is just as important as how we do it. Come be a part of what makes us so special! Are you a military veteran or current/former military spouse interested in serving the community you know so well? We're searching for dedicated professionals to participate in our Military Experience Talent Program for Insurance products. It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all...

Why USAA? Let's do something that really matters. We have an important mission: serving the members of the military community and their families. It's both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the right people. We're looking for those who share our values of honesty, integrity, loyalty and service. Because what we do is just as important as how we do it. Come be a part of what makes us so special! It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, E-learning modules, and the instructor led guidance will help you to support our membership independently. Our in-office development program provides you the training you need...

Why USAA? Let's do something that really matters. We have an important mission: serving the members of the military community and their families. It's both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the right people. We're looking for those who share our values of honesty, integrity, loyalty and service. Because what we do is just as important as how we do it. Come be a part of what makes us so special! It is all about learning and growing. Our Bank Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, E-learning modules, and the instructor led guidance will help you to support our membership independently. Our in-office development program provides the training you need and the...

Why USAA? Let's do something that really matters. We have an important mission: serving the members of the military community and their families. It's both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the right people. We're looking for those who share our values of honesty, integrity, loyalty and service. Because what we do is just as important as how we do it. Come be a part of what makes us so special! It is all about learning and growing. Our Bank Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, E-learning modules, and the instructor led guidance will help you to support our membership independently. Our in-office development program provides the training you need and the...

At a Glance Full-time entry-level to mid-level customer service role resolving customer billing inquiries and account issues, adjusting services as requested, and upholding positive customer relationships. Profile: A flexible communicator and good listener who can multitask to solve problems. Billing Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on every customer interaction. Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more. Who are you? No matter your background, our training program can put you ahead of the curve on the latest Spectrum technology. Being professional, courteous, and organized helps you establish and maintain positive relationships with your customers. Your reliability, integrity and flexibility make you a wonderful ambassador for the Spectrum brand. If you're...

At a Glance Full-time entry-level to mid-level customer service role resolving customer billing inquiries and account issues, adjusting services as requested, and upholding positive customer relationships. Profile: A flexible communicator and good listener who can multitask to solve problems. Billing Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on every customer interaction. Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more. Who are you? No matter your background, our training program can put you ahead of the curve on the latest Spectrum technology. Being professional, courteous, and organized helps you establish and maintain positive relationships with your customers. Your reliability, integrity and flexibility make you a wonderful ambassador for the Spectrum brand. If you're...

At a Glance THIS IS AN ON SITE ROLE! Mid Shift Position. Hours around 1:30pm-10pm and will include at least 1 weekend day, 40 hours per week. Full-time entry-level to mid-level customer service role troubleshooting and resolving technical cable and video service issues, including repair, billing, and accounts. Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Video Repair Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions. Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more. Who are you? No matter your background, our training program can put you ahead of the curve on all the latest Spectrum video technology. We'll help you develop the skills to get comfortable in your role. Your dedication and...

At a Glance THIS IS AN ON SITE ROLE! Mid Shift Position. Hours around 1:30pm-10pm and will include at least 1 weekend day, 40 hours per week. Full-time entry-level to mid-level customer service role troubleshooting and resolving technical cable and video service issues, including repair, billing, and accounts. Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Video Repair Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions. Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more. Who are you? No matter your background, our training program can put you ahead of the curve on all the latest Spectrum video technology. We'll help you develop the skills to get comfortable in your role. Your dedication and...