2286 desktop support technician jobs found

*Desktop Support Technician - Bilingual (English/Spanish)* *Contract to Hire* *100% Remote* The Desktop Support Technician maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer service and end-user training. The Desktop Support performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills. The Desktop Support researches and resolves technical problems of moderate complexity, typically escalated from first line support teams. Responds to escalated telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Decisions are typically focus on methods, tactics and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and...

eX cell has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.   We have a new opportunity for a Desktop Support Technician who will join our client's team onsite to support with customer service, problem solve computer issues, provide hardware and application support, install software upgrades, and create and maintain documentation. This role will be expected to work Monday through Friday, 8:00am to 5:00pm, onsite in the Tuskegee, AL area. Duties and Responsibilities: Provide personal support services Build rapport and obtain problem details from help desk customers Take incoming requests for help from end users through telephone calls, electronic requests, and work orders Take initiative and ownership of reported end-user problems Use diagnostic tools to...

eX cell has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.   We have a new opportunity for a Desktop Support Technician who will join our client's team onsite to support with customer service, problem solve computer issues, provide hardware and application support, install software upgrades, and create and maintain documentation. This role will be expected to work Monday through Friday, 8:00am to 5:00pm, onsite in the Tuskegee, AL area. Duties and Responsibilities: Provide personal support services Build rapport and obtain problem details from help desk customers Take incoming requests for help from end users through telephone calls, electronic requests, and work orders Take initiative and ownership of reported end-user problems Use diagnostic tools to...

Desktop Support Technician I Job Locations US-OH-Cleveland Requisition ID 2024-17025 Category Information Technology Position Type Regular Full-Time Overview AmTrust Financial is currently seeking a talented individual to fill a role as Desktop Support Technician. The Desktop Support Technician will report to the Director, IT End User Services. The Desktop Support Technician is part of a team responsible for supporting a multitude of IT related issues that range from desktops, laptops, network, telecom, video conferencing, VoIP, mobility and server or infrastructure problems. The position is also a member of a global remote support team working to diagnose, resolve, and respond to IT incidents in a fast-paced environment. The Desktop Support Technician provides end-user support and installs/maintains personal computer hardware and software utilizing hands-on and remote...

Full-time Company Description Elbit Systems of America is a leading provider of high performance products, system solutions, and support services focusing on the defense, homeland security, commercial aviation, and medical instrumentation markets. With facilities throughout the United States, Elbit Systems of America is dedicated to supporting those who contribute daily to the safety and security of the United States. Elbit Systems of America, LLC is wholly owned by Elbit Systems Ltd. (NASDAQ: ESLT and TASE: ESLT), a global high technology company engaged in a wide range of programs for innovative defense and commercial applications. For additional information, visit:  www.elbitsystems-us.com  or follow us on  Twitter . Job Description The 2nd shift  Desktop Support Technician II  maintains and monitors end-user workstations and productivity on local area network while also performing a variety of maintenance, software installation, end-user support and training...

An aerospace client is looking for a Desktop Support Technician who will provide technical support for computers and associated networks. Location: Ronkonkoma, NY 11779 (On-site) Position: Desktop Support Technician Pay Rate : $30 to $36/hr. on W2 (depending on experience) Duration: 6 months or longer Schedule: 9/80 JOB SUMMARY: Provides technical support for computers and associated networks. Installs troubleshoots, services, and repairs personal computers, network equipment such as servers, modems, multiplexers, related PC software, telephones, cables, and connectors. Provides personal computer, hardware, and software support. Installs, services, and repairs personal computers and installs attendant software. Connects personal computers and terminals to existing data networks. Maintains network diagrams and circuit records. Maintains trouble logs. Instructs users in the use of personal computers and networks. Investigate information, network, and...

About Us DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. With over 3,200 employees dedicated to the idea that Your Mission is Our Passion, DLH brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions. Responsibilities - Provide hardware and software support to a diversified staff and end-user population - Configure, install, and support desktops, laptops, handheld devices, printers, monitors, portable...

About Us DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. With over 3,200 employees dedicated to the idea that Your Mission is Our Passion, DLH brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions. Responsibilities - Provide hardware and software support to a diversified staff and end-user population - Configure, install, and support desktops, laptops, handheld devices, printers, monitors, portable...

*Responsibilities and Requirements: * * Experience as deskside/Onsite support/local IT engineer. * Strong Microsoft Operating System installation, Asset Mgmt and troubleshooting skills * Strong experience in troubleshooting MS office (Outlook, Word, Excel, Power point etc) * Strong desktop support knowledge including hardware, software, and networking concepts * To log all calls on the call logging system * Respond to enquiries from staff and help them resolve any hardware or software problems * Maintain a log of any software or hardware problems detected * Support users in the use of Computer equipment by providing necessary training and advice * Administer Hardware maintenance for all desktop IT equipment * Assists in maintaining the operating system and security software utilized on the network, including the addition of new users to the network and establishment of rights and privileges * To allocate more complex support issues to the IT Manager. *Skills / Attributes...

*Responsibilities and Requirements: * * Experience as deskside/Onsite support/local IT engineer. * Strong Microsoft Operating System installation, Asset Mgmt and troubleshooting skills * Strong experience in troubleshooting MS office (Outlook, Word, Excel, Power point etc) * Strong desktop support knowledge including hardware, software, and networking concepts * To log all calls on the call logging system * Respond to enquiries from staff and help them resolve any hardware or software problems * Maintain a log of any software or hardware problems detected * Support users in the use of Computer equipment by providing necessary training and advice * Administer Hardware maintenance for all desktop IT equipment * Assists in maintaining the operating system and security software utilized on the network, including the addition of new users to the network and establishment of rights and privileges * To allocate more complex support issues to the IT Manager. *Skills / Attributes...

*Responsibilities and Requirements: * * Experience as deskside/Onsite support/local IT engineer. * Strong Microsoft Operating System installation, Asset Mgmt and troubleshooting skills * Strong experience in troubleshooting MS office (Outlook, Word, Excel, Power point etc) * Strong desktop support knowledge including hardware, software, and networking concepts * To log all calls on the call logging system * Respond to enquiries from staff and help them resolve any hardware or software problems * Maintain a log of any software or hardware problems detected * Support users in the use of Computer equipment by providing necessary training and advice * Administer Hardware maintenance for all desktop IT equipment * Assists in maintaining the operating system and security software utilized on the network, including the addition of new users to the network and establishment of rights and privileges * To allocate more complex support issues to the IT Manager. *Skills / Attributes...

*Responsibilities and Requirements: * * Experience as deskside/Onsite support/local IT engineer. * Strong Microsoft Operating System installation, Asset Mgmt and troubleshooting skills * Strong experience in troubleshooting MS office (Outlook, Word, Excel, Power point etc) * Strong desktop support knowledge including hardware, software, and networking concepts * To log all calls on the call logging system * Respond to enquiries from staff and help them resolve any hardware or software problems * Maintain a log of any software or hardware problems detected * Support users in the use of Computer equipment by providing necessary training and advice * Administer Hardware maintenance for all desktop IT equipment * Assists in maintaining the operating system and security software utilized on the network, including the addition of new users to the network and establishment of rights and privileges * To allocate more complex support issues to the IT Manager. *Skills / Attributes...

Epiq Solutions Description: COMPANY BACKGROUND Epiq Solutions is an engineering company that develops Software Defined Radio (SDR) transceiver cards, systems, and solutions that push the state of the art in cellular and RF sensing, security, and wireless communications. The Epiq Solutions team has expertise spanning RF system design, physical layer signal processing, and higher layer protocol processing including 2G/3G/4G/5G cellular and other personal communications protocols. Epiq Solutions systems are utilized by numerous commercial and defense/security customers throughout the world, providing solutions for multiple markets including embedded wireless transceivers, cellular survey, RF recording, technical surveillance countermeasures (TSCM), wireless intrusion detection system (WIDS) and wireless cybersecurity. While the company has been steadily growing since its inception in 2009, its small business and team-focused culture continues to thrive and contribute greatly to...

Overview: GovCIO is seeking a Desktop/Lifecycle Team Lead to join our contract providing the Army Communication Electronics Command (CECOM) with IT Support Services. This position will be responsible for leading a team of 14 full-time IT support personnel, who will provide technical support, system administration support, imaging and lifecycle support to CECOM. Responsibilities: Serve as Government POC for Administrative Communications and Coordination of work Support the installation Network Enterprise Center (NEC) to in monitoring NIPRnet and SIPRnet network activity and user rights and privileges. Provide desktop service support on NIPR and SIPR networks or in standalone, nonnetworked operating environment. comply with the NEC network rules and regulations when performing contractual responsibilities Support services provides technical support and tenant desktop administration support for desktop operating system environment, Army Gold Master image, COTS...

Overview: GovCIO is is seeking a Server Admin, Cloud Admin, DBA, and Cyber-security Team Lead to join our contract providing the Army Communication Electronics Command (CECOM) with IT Support Services. This position will be responsible for leading a team of nine system administrators, cloud administrators, and information assurance analysts who will provide full-time system administration, cloud support, database administration, and cybersecurity support to CECOM. This position and its team will be located at Army Aberdeen Proving Grounds, MD. Responsibilities: Oversee system administration services, including: Data Center Operations Web Site and Database Support Backup and Recovery Operations Network Monitoring and Server Room Operations Information Assurance Support Application Support Operation Application Support Testing and Release Management Application Support SQL Design, Development, and Maintenance Oversee cloud administration services,...

Are you ready for an exciting career in the financial services industry? If so, Andrews Federal is the place for you! Andrews Federal is a transformative, international financial institution, proud to serve our military and communities. Our top priority remains to help our members achieve financial wellness. With a positive workplace culture embedded in every aspect of our DNA, our organization has been certified as a Great Place to Work for 4 consecutive years. Andrews Federal offers a highly competitive compensation and benefits package to maintain a happy and healthy workforce. As our organization continues to thrive, we seek a highly motivated workforce that is not afraid to provide innovative solutions within the financial services industry. Our leaders encourage collaboration and new ideas as we continue to serve our global membership. Some of the perks of working at Andrews Federal include: 12 paid holidays a year including your birthday Affordable healthcare plans and...

At eX cell , you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Join e X cell ! Our client is currently seeking a qualified Desktop Support Technician to join their team onsite at Austin, TX. This candidate must be able to travel to Waco, TX. Duties and Responsibilities: Coordinating with facility shipping and receiving for delivery of training equipment to designated space Deskside hardware and software support (DSS) service Update of ITSM tool and asset management system of record where applicable Unboxing and setup of training room equipment to include PCs, peripherals, cable management Imaging of training room equipment and end user PCs Assignment of static IP addresses for network printers per client direction Operational testing and support of training room equipment and site user needs...