BAE Systems
Reston, VA, USA
Job Description The Customer Technical Solutions (CTS) team at Advanced GEOINT Systems (AGS) provides on-site installation, configuration, support, and training for the various Geospatial eXploitation Products (GXP®) Platform, desktop, and mobile products in environments ranging from traditional desktop to cloud based implementations. The ideal candidate for this position will have experience in desktop, virtual server, and cloud based applications and services. Other duties will require troubleshooting customer issues and requests via e-mail, phone, and on-site customer visits. Customer interactions are documented in Salesforce (Customer Relationship Management). Software deficiency and enhancement requests are documented in Azure DevOps. Candidate will be required to conduct software demonstrations at trade shows, conferences, and customer sites, so strong presentation and public speaking skills are needed. Assist with training material development and other sales, marketing,...