GardaWorld Security Services
Greater Landover, MD, USA
Job Summary SUMMARY: The Event Services Coordinator of BEST Crowd Management will assist with leading the guest services account operations at the FedEx Field. This position reports to the Operations Manager of BEST Crowd Management and works closely with several full-time members of the venue management teams to ensure the delivery of best in-class guest services for all events. The Event Services Coordinator consistently exceeds expectations in providing positive energy and best in-class guest services for all team members, clients and guests visiting major events. ESSENTIAL JOB FUNCTIONS: Assigns work tasks to event team leaders and applicable line level staff and directs work throughout the event Coordinate and conduct on-the-job training through development and improvement of standard operating procedures, which may include orientation to the post, review of orders, routine responsibilities and how to respond to emergency situations or specific client needs...