Brazos Valley Schools Credit Union
Katy, TX, USA
** Brazos Valley Schools Credit Union** ** FT Member Support Specialist I** Katy, TX 77494 **Role:** Answers incoming calls and assists members with financial inquiries and transactions. **Essential Functions & Responsibilities include but are not limited to:** - Answers member calls daily with emphasis on exceptional member service and accuracy of data input. - Listens effectively to member requests and offers support to meet members needs appropriately and in a timely manner. Identifies opportunities to offer other credit union products and services. - Manages challenging situations efficiently, promptly and professionally. **Position Requirements:** * Minimum one year of call center experience preferred. * Minimum one year financial institution experience preferred. * A high school education or GED required. * Ability to analyze data for equitable resolutions. * Proficient with problem solving and critical thinking skills. * Ability to work...