State of California VR
Sacramento, CA, USA
Who Are We? Join the Sacramento Business Operations Service Center as the next Business Operations Supervisor, Supervising Program Technician III (SPTIII)! As part of the Business Operations Service Center Team, you will be an integral part of accomplishing Covered California's mission and main goals. The Business Operations Supervisor plans, organizes, directs, and reviews the work of Office Assistants (OA)s, Program Technicians II (PT II)s, and Program Technician III (PT III)s. How You'll Make an Impact As the Business Operations Supervisor, Supervising Program Technician III (SPTIII), you will be responsible for ensuring the accurate entry of all submitted documentation and training assigned staff on technical program knowledge and basic telephone interaction techniques/etiquette. Uses reference materials and communicates efficiently and effectively to instruct staff on how to respond to inquiries. With a considerable amount of independence, plans, organizes, and directs...