Chicago Transit Authority
Oak Park, IL, USA
Description SALARY $109,234.07 POSITION SUMMARY Manages, plans, and coordinates staff actions and performance of rail operations personnel at the route/terminal levels. Supervises operations in the respective service areas to ensure the highest quality of safe, on-time, clean and friendly transit service. Effectively and efficiently addresses service challenges presented by weather, service emergencies and normal day-to-day operations to ensure that the needs of the internal and external customers are met. Qualifications PRIMARY RESPONSIBILITIES Supervises and provides mentoring support to employees regarding work assignment, job duties and responsibilities, including the performance and procedures associated with job functions. Investigates violations of rules, regulations and standard operating procedures. Conducts interviews of employees when violations of the Authority's rules, regulations, policies and procedures occur. Determines and administers the...