3240 senior customer service representative jobs found

You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  Position Purpose: Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner. Using current reference materials, answer inquiries from members and/or providers regarding claims, eligibility, covered benefits, authorizations and pharmacy related matters Provide assistance to members and/or providers regarding website registration and navigation  Educate members and/or providers on health plan initiatives during telephone conversations Provide first call resolution; working with appropriate internal/external resources, completing necessary follow-up, and ensuring closure of the inquiry Document all activities for quality and metrics reporting through the Customer Relationship...

You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  Position Purpose: Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner. Using current reference materials, answer inquiries from members and/or providers regarding claims, eligibility, covered benefits, authorizations and pharmacy related matters Provide assistance to members and/or providers regarding website registration and navigation  Educate members and/or providers on health plan initiatives during telephone conversations Provide first call resolution; working with appropriate internal/external resources, completing necessary follow-up, and ensuring closure of the inquiry Document all activities for quality and metrics reporting through the Customer Relationship...

You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  Position Purpose: Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner. Using current reference materials, answer inquiries from members and/or providers regarding claims, eligibility, covered benefits, authorizations and pharmacy related matters Provide assistance to members and/or providers regarding website registration and navigation  Educate members and/or providers on health plan initiatives during telephone conversations Provide first call resolution; working with appropriate internal/external resources, completing necessary follow-up, and ensuring closure of the inquiry Document all activities for quality and metrics reporting through the Customer Relationship...

You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  Position Purpose: Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner. Using current reference materials, answer inquiries from members and/or providers regarding claims, eligibility, covered benefits, authorizations and pharmacy related matters Provide assistance to members and/or providers regarding website registration and navigation  Educate members and/or providers on health plan initiatives during telephone conversations Provide first call resolution; working with appropriate internal/external resources, completing necessary follow-up, and ensuring closure of the inquiry Document all activities for quality and metrics reporting through the Customer Relationship...

You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  Position Purpose: Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner. Using current reference materials, answer inquiries from members and/or providers regarding claims, eligibility, covered benefits, authorizations and pharmacy related matters Provide assistance to members and/or providers regarding website registration and navigation  Educate members and/or providers on health plan initiatives during telephone conversations Provide first call resolution; working with appropriate internal/external resources, completing necessary follow-up, and ensuring closure of the inquiry Document all activities for quality and metrics reporting through the Customer Relationship...

You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  Position Purpose: Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner. Using current reference materials, answer inquiries from members and/or providers regarding claims, eligibility, covered benefits, authorizations and pharmacy related matters Provide assistance to members and/or providers regarding website registration and navigation  Educate members and/or providers on health plan initiatives during telephone conversations Provide first call resolution; working with appropriate internal/external resources, completing necessary follow-up, and ensuring closure of the inquiry Document all activities for quality and metrics reporting through the Customer Relationship...

Johnson & Johnson is currently looking for candidates for the role of Product Specialist that will be part of their Trauma team. The product specialist is responsible for achieving product sales to new and established specialty accounts to achieve sales objectives and greater market penetration. This role will cover Melaka. This job is eligible for sales incentives/sales commissions. Analyze territory and set realistic, attainable sales objectives. Obtain market information to help company identify opportunities and threats in the market. Provide monthly report to Sales Manager/ Senior Sales Manager/ Franchise Manager/Franchise Director and submit all required information requested by management in prompt and orderly fashion. Become the leading authority on the products of his/her assigned franchise by continually enhancing personal application and usage as well as developing a thorough understanding of competitive products. Allocate sufficient time for in-service...

Johnson & Johnson is currently recruiting a Global Functions Senior Analyst (New Consumer Health Company). This position is located in New Brunswick, NJ, and is open to candidates in New York. Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science bringing innovative ideas, products, and services to advance the health and well-being of people. With $82.1 billion in 2020 sales, Johnson & Johnson is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices markets. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world. If you have the talent and desire to touch the world, Johnson & Johnson has the career opportunities to help make...

Job Description: Assists team manager with a team of 15-25 associates (or may assist multiple team managers) that handle customer service inquiries and problems via various contacts methods: telephone, email, chat, or fax. Provides direction and guidance to less experienced team members. Recognizes and recommends areas needing improvement. May assist in scheduling and coordinating team activities. Handles escalated customer calls, including complicated transactions, and assisting less experienced associates with issue resolution. May handle general customer queue calls as necessitated by business need. May assist with coaching and development across multiple teams. Typically requires 1 to 3 years of experience, and some experience as a senior level representative. The team lead will be responsible for assisting the team manager with a team of 15-25 Merchant Dispute associates (or may assist multiple team managers) that handle chargeback management. Interacts with multiple cross...

The Aesthetic Surgical Representative (ASR) is responsible for providing sales and promotion of Allergan Medical plastic surgery products, maintaining customer base, developing new markets, and obtaining new customers. Main Responsibilities: Provides technical product knowledge and support to ensure customer satisfaction. Effectively utilizes all Allergan resources to enhance productivity and provide optimal customer satisfaction. Complies with required reports and requests and effectively manages Allergan field assets. Territory Performance ASR’s are responsible for the achievement of their territory sales objectives as established by management through alignment with US Sales and Marketing plans. ASR must consistently achieve Quarterly and Annual sales quotas (attainment) by providing compliant sales promotion of Allergan Medical products, maintaining customer base, developing new markets, and obtaining new customers. Develop Customers/Account Management Demonstrates...

Johnson & Johnson is currently recruiting for a Sr Mgr. OH, EMEA & ASPAC Regions (New Consumer Health Company). This position may be located in Zug, Switzerland; Pomezia, Italy; Val De Reuil, France; Sezanne, France; Wuppertal, Germany; Mandra, Greece; Helsingborg, Sweden; or Remote. Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing innovative ideas, products, and services to advance the health and well-being of people. With $82.1 billion in 2020 sales, Johnson & Johnson is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices markets. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world. If you have...

Manatt, Phelps & Phillips, LLP, a leading professional services firm, is recruiting for a talented Senior Business Development Manager for Manatt Health to be based in either our New York or Washington, D.C. office. As a key member of Manatt's dynamic business development team, you will launch and lead strategic initiatives to contribute to the growth and profile of Manatt Health. In addition to being an exceptional business developer, candidates must have deep experience and understanding of the health care industry. They must also have a demonstrated track record of providing outstanding client service and collaborate effectively with internal stakeholders and team members. Candidates will have strong project management skills and exceptional organizational skills, be self-motivated, have a positive attitude, and have concise oral and written communications skills. At Manatt, we seek business professionals who can help us meet the high expectations of sophisticated...

Manatt, Phelps & Phillips, LLP, a leading professional services firm, is recruiting for a talented Senior Business Development Manager for Manatt Health to be based in either our New York or Washington, D.C. office. As a key member of Manatt's dynamic business development team, you will launch and lead strategic initiatives to contribute to the growth and profile of Manatt Health. In addition to being an exceptional business developer, candidates must have deep experience and understanding of the health care industry. They must also have a demonstrated track record of providing outstanding client service and collaborate effectively with internal stakeholders and team members. Candidates will have strong project management skills and exceptional organizational skills, be self-motivated, have a positive attitude, and have concise oral and written communications skills. At Manatt, we seek business professionals who can help us meet the high expectations of sophisticated...

The Aesthetic Surgical Representative (ASR) is responsible for providing sales and promotion of Allergan Medical plastic surgery products, maintaining customer base, developing new markets, and obtaining new customers. Main Responsibilities: Provides technical product knowledge and support to ensure customer satisfaction. Effectively utilizes all Allergan resources to enhance productivity and provide optimal customer satisfaction. Complies with required reports and requests and effectively manages Allergan field assets. Territory Performance ASR’s are responsible for the achievement of their territory sales objectives as established by management through alignment with US Sales and Marketing plans. ASR must consistently achieve Quarterly and Annual sales quotas (attainment) by providing compliant sales promotion of Allergan Medical products, maintaining customer base, developing new markets, and obtaining new customers. Develop Customers/Account Management...

The Position Main Purpose of the Position: Participate in activities to enable Inspection Readiness, including facilitation of internal/external audits and managing activities to support US/exUS filings and regulatory inspections. This position will also include managing the process for identification and mitigation of site health authority compliance risks, management of emerging regulations (including drug product, medical device and combination product production) and systematic evaluation of new requirements, oversight for trending of Quality Compliance Performance, Supplier Management and acts as a Regulatory liaison. . Responsibilities: Develop and execute inspection/audit prep plans and manage the inspection readiness activities (maintain key contact list, prep/strategy sessions, inspection readiness training, etc.) Manage and maintain the Inspection Ready Room Conduct post-inspection lessons learned sessions Participate in cross site Inspection Readiness...

Johnson & Johnson is recruiting for Senior Director, Supply Chain NA Customer Service, ideally located in Skillman, NJ. Other locations in the U.S. may be considered. Remote work options in the U.S. may be considered on a case-by-case basis and if approved by the Company. Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science bringing innovative ideas, products and services to advance the health and well-being of people. With $82.1 billion in 2020 sales, Johnson & Johnson is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices markets. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world. Johnson & Johnson announced plans...

Job Description: Enterprise Overview: Provides technical and analytical support in a GWIM operations function for one or more product areas such as funds transfer, collateral mgt/margins, corporate actions, static data/data management, control, trader support, clearance/settlement, documentation/confirmations, customer service, new accounts, client valuations, document processing or statement/billing processing. Responsible for the analysis and resolution of moderately complex operations problems and initiatives requiring exception handling and working with multiple operational and/or product specialists to resolve. May participate in projects and/or introduction of new initiatives, systems, products/services and processes. As a technical expert, acts as a unit advisor providing technical support to less experienced associates. This role typically requires 3+ years experience in operations functions and a thorough working knowledge of the operational aspects of transactions...

Sr Trade Shows/Events Associate At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. With our own research and development function focused on driving innovation in aesthetics, we're committed to providing the most comprehensive science-based product offering available. We are driven to help consumers make informed decisions about their aesthetic needs. It's our job to stand out. The aesthetics market is changing fast. We know change never stops, and we’re constantly seeking to better understand the mindsets and motivations of the consumers we serve in order to focus on meeting unmet needs as we innovate. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information,...

Johnson & Johnson Consumer Products Company, a member of Johnson & Johnson's Family of Companies, is hiring for an Inventory Optimization Analyst located in Skillman, NJ. Johnson & Johnson Consumer Inc., based in Skillman, N.J., is one of the world's largest consumer health and personal care products companies. Our consumer companies produce many of the world's most trusted brands, among them JOHNSON'S® Baby, BAND-AID®, NEUTROGENA®, TYLENOL®, MOTRIN®, and LISTERINE®. Each one of our consumer businesses embraces innovative science to create products that anticipate consumer needs and create experiences that help them live healthy, vibrant lives. The Inventory Optimization Analyst will: Work with team members to define inventory targets for North America (NA) supporting the short-term and long-range financial plans through model refreshes and updates as well as business insight conversations at the planner, manager, director, and senior director level Maintain the...

Johnson & Johnson Consumer Health is recruiting for a Senior Associate Customer Strategy Manager, located in Markham, Ontario. Caring for the world, one person at a time inspires and unites the people of Johnson & Johnson. We embrace research and science - bringing innovative ideas, products, and services to advance the health and well-being of the consumers and patients we serve. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people throughout the world every day. As part of one of the largest and most diverse healthcare companies in the world, our brands demonstrate the company's world-class research tools and scientific prowess to provide consumers across the globe with innovative consumer medicines, skin, baby and essential health solutions. We seek to meet the health needs of families everywhere through a broad range of well-known and trusted health products. In Canada, we market...