CN Rail
Edmonton, AB, Canada
At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely-helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us! Please note this a 12-month contract role. Job Summary The Senior Customer Service Representative (CSR), Customer Service West is responsible for enhancing CN's customer's satisfaction and adding value in every interaction using the standardized CSR toolkit such as scripted greetings. The incumbent manages customer's perception of the railway and strengthens the Company's brand. The position oversees operations concerning customers, including...