Apple
Austin, TX, USA
Summary Posted: Jan 9, 2023 Role Number:200449808 At Apple, we believe that hard work, a fun environment, creativity and innovation fuel the ultimate customer experience. We believe each customer interaction is an opportunity to delight, engage, and inspire. By focusing on the smallest of details, we can make a big impact with our customers. Building this environment starts with you! Crafting extraordinary customer experiences is paramount at Apple and one of the key groups that help shape these experiences is Retail Customer Care (RCC). The RCC Personal Video Shopper creates an immersive shopping experience by live-shopping apple.com with the customer while on video. During a Personal Shopping interaction, you will be on a one-way video, and will engage customers through a guided shopping experience by screen sharing www.apple.com to browse, shop and recommend a solution. Your ability to use apple.com to discover and engage customers should mimic an in-person shopping experience....