Foundation Medicine
Cambridge, MA, USA
About the Job
The Intern, Service Desk Technician assists and provides support to our internal and external daily operations. This role is responsible for supporting IT requests of the business by resolving issues with both computer hardware and software. The Intern responds to user inquiries, assesses the issues, and troubleshoots to resolve issues and requests. This high-visibility and high customer support position leverages technical and communication skills to provide effective customer service supporting basic employee and team IT system needs both online and in person.
The FMI Internship Program is offered to students currently registered in a degree program. It is a 10-12 week summer commitment, Full Time, 40 hours/week. Interns will gain a greater understanding of FMI through challenging project-based work, Spotlight Speaker Series with company executives, and the chance to connect with all employees by attending many company-wide events. Foundation Medicine is...