At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

WHAT WILL YOU DO IN THIS JOB?

Coordinate and manage company transportation assets. Provide and arrange services to move guests and cargo in a safe, courteous, and timely manner. Responsible for maintaining records in accordance with U.S. Department of Transportation and company standards.

Key Responsibilities:

Assist in training and evaluating drivers
Supervise and schedule drivers to ensure guest service requirements are met and/or exceeded
Operate and coordinate guest transportation requirements with driver and vehicle availability to provide complete coverage while managing costs
Present excellent first impressions to guests and employees by being courteous, friendly, informative, and vigilant regarding their safety and enjoyment
Coordinate and communicate with guest service office, groups coordinator, and marine staff to ensure guests receive the best possible service and that important information is shared throughout the company
Maintain records in accordance with company, state, and DOT requirements regarding vehicle maintenance, driver activities, and traffic incidents
Manage luggage storage, marking, and distribution plans, ensuring proper and timely distribution of all luggage
Conduct other related guest service, transportation, marketing, or light vehicle maintenance/cleaning tasks as required
Supervise and ensure completion of daily vehicle inspection reports by drivers
Provide input to the operations coordinator for future operating and maintenance budgets

WHAT SKILLS AND EXPERIENCE DO YOU NEED FOR THIS JOB?

Skills & Abilities:

Excellent communication skills, both written and oral; familiarity with tour narration techniques
Excellent interpersonal skills and professional demeanor; ability to work effectively and cooperatively with all levels of management and staff, affiliated company employees, and outside business associates
Ability to manage multiple guests demands while maintaining focus on service and safety
Ability to make decisions, solve problems, and exercise good judgment
Ability to work independently with minimal supervision, as well as in a team environment
Strong supervisory skills with the ability to effectively train and manage staff
Current knowledge of Alaska and Seward history, geography, and standard attractions
Familiarity with Alaska Collection products preferred

PHYSICAL ABILITIES:

While performing the duties of this job, the employee is regularly required to sit, stand, walk, see, talk, and hear
The employee frequently is required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl
Must regularly lift and/or move up to 70 pounds
Must be able to work in harsh weather conditions for long hours on a variable schedule
Ability to safely assist loading of elderly or handicapped customers in or out of commercial transportation

MINIMUM QUALIFICATIONS:

High school diploma or any combination of education and experience that provides the required skills, knowledge, and abilities
CDL with passenger and air brake endorsement required
At least two years of accident-free operation required
Supervisory skills and knowledge of standard hiring and human resources practices preferred
Familiarity with cruise ship or group tour operator procedures preferred

WHAT WILL YOUR WORK ENVIRONMENT BE LIKE?

Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the last frontier.
Fun. You’ll be meeting team members from across the globe and get to participate in tons of team events. Independent. You’ll spend your days in and around our amazing properties.
Remote. Our home is filled with trees, lakes, and blue bird skies; rather than buildings, freeways and smog.
Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

Equal Employment Opportunity Information:

Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team!

We are working to eliminate barriers for applications and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ta@pursuitcollection.com

We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted.

About Us:

We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.

Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago.

Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.

What will your work environment be like?

At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.

Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories

PURSUIT PERKS

Join an inclusive, global team and make life-long connections
Enjoy free access to Pursuit attractions and 50% off for friends
Get discounts on hotel stays, dining, and retail
Access subsidized mental health and wellness resources

Equal Employment Opportunities Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ta@pursuitcollection.com.

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.

Pursuit Collection

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