Find Roles in Retail Sales, Operations, and Customer Experience
Retail powers daily life—from neighborhood shops and pharmacies to big‑box stores, ecommerce pickup hubs, grocers, and specialty boutiques. This page highlights roles across front‑of‑house service, store operations, and visual merchandising, including sales associate, cashier, customer service specialist, customer experience manager, client services/window clerk, retail sales, retail merchandiser, display installer, store supervisor, store team lead, store manager, assistant manager, client executive, and entry‑level roles with on‑the‑job training. Select employers also offer remote support roles for online ordering, live chat, or contact‑center assistance.
Retail Roles You’ll Find Here
- Front‑of‑House & Service
- Sales Associate / Cashier / Window Clerk — checkout, customer questions, returns, loyalty signups
- Customer Service Specialist / Client Services — service desk, BOPIS/curbside, order lookups
- Customer Experience Manager / Store Team Lead — service playbooks, queue management, escalations
- Store Operations & Leadership
- Store Supervisor / Assistant Manager / Store Manager — staffing, scheduling, KPIs, loss prevention
- Client Executive (Key Accounts / Enterprise Retail) — relationship management, program execution
- Inventory / Stocking / Fulfillment — receiving, shelf replenishment, stockroom, online order pick/pack
- Visual & Merchandising
- Retail Merchandiser — planogram execution, resets, promotional displays
- Display Installer / Visual Merchandiser — signage, fixtures, seasonal sets, brand standards
- Remote & Omnichannel
- Remote Support / Contact Center — chat, phone, email, order support, accessibility help
- Omnichannel Associate — ship‑from‑store, returns, exchanges, digital kiosks
Shifts include days, swing, overnight, weekends, and seasonal peaks (holidays, back‑to‑school). Opportunities exist across full‑time, part‑time, seasonal, and on‑call schedules.
Skills Employers Value
- Customer Communication & Problem‑Solving — greeting, discovery questions, issue resolution
- Accuracy & Speed — POS, cash handling, refunds/exchanges, order accuracy
- Merchandising & Brand Standards — zoning, planograms, signage, presentation
- Safety & Loss Prevention — compliance, incident reporting, shrink awareness
- Digital Fluency — mobile POS, inventory apps, chat/CRM tools, BOPIS workflows
Opportunities for People with Disabilities in Retail
Retail offers structured tasks, clear shift schedules, and documented procedures, which can be a great match for many candidates in the disability community.
*Every person’s needs and preferences are unique—these are possibilities, not prescriptions.
- Good fits for task‑based work: cashier, sales associate, stocking, BOPIS, and visual resets with checklists and standard work.
- Options with less guest interaction: inventory, stockroom, display installer, or overnight merchandising (evaluate physical requirements).
- Customer‑centric roles for strong communicators: customer service specialist, client services/window clerk, store team lead, customer experience manager.
- Lower‑physical‑demand or flexible setups: remote support (chat/phone/email), order support, or client services scheduling.
- (Always review each posting’s essential functions—standing, lifting, and pace vary by role and employer.)
Why Retail Employers Partner with Disability Solutions
- Attract dependable talent for service, merchandising, and leadership tracks
- Clarify essential functions (standing/lifting ranges, register/tech tools, overnight availability) in accessible job descriptions
- Support reasonable accommodations (ergonomic mats/stools, schedule adjustments, captioned trainings, screen‑reader‑friendly systems)
- Improve retention and NPS/CSAT through inclusive onboarding, coaching, and predictable shift norms
A Job Search Built for Retail
On this page you’ll find:
- Entry‑level to management roles across service, operations, and merchandising
- Shift and schedule details, including seasonal and overnight options
- Training and advancement paths (associate → store supervisor/store team lead → assistant manager → store manager)
- Omnichannel opportunities, including remote support and BOPIS fulfillment
Build a Career in Retail and Customer Experience
From cashier and sales associate to retail merchandiser, display installer, store supervisor, customer experience manager, and store manager, retail careers provide skill‑building, teamwork, and fast advancement. Explore current openings to find your next role in retail sales, client services, and store operations.
Start your retail job search today.